Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Prompt delivery
January 22, 2020

Prompt delivery. Product was delicious per recipient!

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

It was easy to order
January 22, 2020

It was easy to order. The chocolate cake was packed well in ice. It was delicious and it was delivered on time.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Milca H.
Unfollow Milca H.
Share Review
Report Review

OMG! Amazing! They were super fresh and soft plus the fillings are delicious. Best purchase ever! Highly recommend.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Gary R.
Unfollow Gary R.
Share Review
Report Review

Birthday present for my fiancee
January 22, 2020

Birthday present for my fiancee. He loved it! Said it was every bit as good as when he sat down to eat it at their restaurant during our vacation last year.

Date of experience: January 22, 2020
Virginia
2 reviews
0 helpful votes
Follow Beverly S.
Unfollow Beverly S.
Share Review
Report Review

Food was packaged nicely and arrived
January 22, 2020

Food was packaged nicely and arrived cold and not damaged

Date of experience: January 22, 2020
Virginia
2 reviews
0 helpful votes
Follow Cynthia B.
Unfollow Cynthia B.
Share Review
Report Review

Two oranges on Tray 2 and the entire tray 3 were bad. Looked like they had been frozen and were mushy and darkened. The remainder of oranges were great!

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Sherry F.
Unfollow Sherry F.
Share Review
Report Review

I liked some of the items ordered that would be hard to get otherwise.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Alisha M.
Unfollow Alisha M.
Share Review
Report Review

That I can send it to my sister in south Carolina.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Mathew M.
Unfollow Mathew M.
Share Review
Report Review

Very easy to find what I was looking for. Very easy to order

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Paulette G.
Unfollow Paulette G.
Share Review
Report Review

Fresh, timely
January 22, 2020

Fresh, timely. The gaspe is out of this world. Pickled herring in mustard and Dill fresh full flavor amazing

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Tim L.
Unfollow Tim L.
Share Review
Report Review

Everything except there was a glitch
January 22, 2020

Everything except there was a glitch once so I had to call the order in

Date of experience: January 22, 2020
Virginia
4 reviews
1 helpful vote
Follow Wendy G.
Unfollow Wendy G.
Share Review
Report Review

The Liebman's order was fabulous - well packed, delivered on time and delicious food. The Green babkas were awful - not flaky, so sickeningly sweet & crusted with sugar, O would not recommend Green's babkas. I threw two of them out (the ones I tried) & donated the other two to a food pantry where they don't know what a babka should be like.

Date of experience: January 22, 2020
Virginia
2 reviews
0 helpful votes
Follow Megan P.
Unfollow Megan P.
Share Review
Report Review

The cake arrived in perfect condition, cold and beautiful. The packaging was great!

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Jennifer W.
Unfollow Jennifer W.
Share Review
Report Review

Fast shipping, perfectly packaged, and tasted amazing

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow FRED A.
Unfollow FRED A.
Share Review
Report Review

Food and service were fantastic - appreciate them taking our calls with questions.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow kelli H.
Unfollow kelli H.
Share Review
Report Review

Sandwiches arrived perfectly cold
January 25, 2020

Sandwiches arrived perfectly cold. I'm a big fan of Goldbelly, and would always recommend you! Rarely things turn out to be less than a favorite, but that's a matter of personal taste.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Cary K.
Unfollow Cary K.
Share Review
Report Review

Delivered on date promised and cake arrived in perfect condition.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Earnestine M.
Unfollow Earnestine M.
Share Review
Report Review

It was nicely packed and very fresh
January 22, 2020

It was nicely packed and very fresh. Taste was excellent.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Andrew Z.
Unfollow Andrew Z.
Share Review
Report Review

Price was a limitation
January 22, 2020

Price was a limitation. However the product arrived in top-rate condition Frozen. We've enjoyed one of the pizzas and it was delicious.

Date of experience: January 22, 2020
Virginia
1 review
0 helpful votes
Follow Nancy G.
Unfollow Nancy G.
Share Review
Report Review

Its b&w crumb cake
January 22, 2020

Its b&w crumb cake. What more needs to be said! Try it you'll understand!

Date of experience: January 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States