On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was a gift for my son. He loved it and I will definitely order again for a special occasion.
Your lobster is delish!
Order delivered on time.
All beautifully packed, cheeses on ice packs.
Bagels DELICIOUS!
Cream cheese flavors unusual and scrumptious. And oh, the lox! Very satisfied,
Indulged and sated.
Great packaging, everything comes very cold.
Thank you
Cake was delivered on time and in good condition. My daughter said the cake was delicious.
The pizzas were great. In fact I told my daughter about them and she said I can't believe you paid that much money for pizza... once she ate it she understood why I spent that kind of money! Excellent pizza!
The food was fresh, cold, and delicious. More than enough lobster. I would definitely buy this again.
The sandwiches had been packed very well Sill cold, even in Florida!
Goldbelly and the restaurant I ordered from jumped in to solve an UPS delivery problem. I did not blame them AT ALL, it was UPS at fault.
The cake arrived on time and for the most part intact.
Package of Dungeness Crab was delivered and packed as it should have been
The product was super fresh and delivered relatively quickly.
Box was delivered timely, and was delish... Would like to have know it was delivered however. I was a guest and found out after arriving.
Product was clearly and honestly represented. Delivered on time to correct address. Recipient was delighted!
Once we got the shipment in a day, everything was great. I was really appreciative of Goldbelly getting my order re-shipped without question.
Customer service was great, had an order issue which was resolved fast.
JFK must not have had any taste buds, because this cake was the worst I'd ever had. Give it one point for it arriving quickly. 4 points taken away for the following: Top of cake was smashed, cake portion was horrible, it tasted like corn bread with sugar (NOT cake), it was super dry and tasted 6 months old. There was too much filling. A cake should not have equal parts of filling to cake. I think they baked one 8" layer cake and divided it into 3 parts. The frosting was way too sweet and there was too much of it. Everyone who ate it took only one or two bites, no one liked it. Don't waste your money on this cake, you will be disappointed. For $89.00 (tax/ship included) it is not worth it.
Delivered on time and in condition. I was excited to share it with family on a special occasion but a storm came in and we lost power for 5 days and so no pie
Once I received an answer from a person it went very well. Individual who answered my problem was extremely good.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're so sorry to hear that you didn't enjoy the cake. We understand that it is disappointing to not enjoy your order as much as you anticipated, and for this we do apologize.
We really do appreciate your feedback and hope you are able to find something else to enjoy with us in the future!