Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jim D.
Unfollow Jim D.
Share Review
Report Review

Delivery time
September 8, 2020

Delivery time. Ordered Sun and got it Tues. Super fast.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Scott C.
Unfollow Scott C.
Share Review
Report Review

Everything was awesome
August 9, 2020

Everything was awesome. EZ ordering, fast delivery, right on schedule from NY to California. My son lovedhis taste of NY Everything was resh, packaged well and absolutely delicious. Thank you

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Gergely F.
Unfollow Gergely F.
Share Review
Report Review

It was a birthday surprise for my son. He loves the macarons and the cheese cake.
It was a tip of hat to his love of New York and Paris. Thank you.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Shaolin S.
Unfollow Shaolin S.
Share Review
Report Review

The order arrived on time and the cakes were delicious.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Shalene D.
Unfollow Shalene D.
Share Review
Report Review

The site was super easy to shop, good user experience.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Larry S.
Unfollow Larry S.
Share Review
Report Review

Food looks great, was packaged well and delivered on time

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Devon W.
Unfollow Devon W.
Share Review
Report Review

Crabs were extremely fresh and seasoned well. Instructions were easy to follow!

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Alana C.
Unfollow Alana C.
Share Review
Report Review

Several shipments were on time and the food was high quality. Rappahannock River Oysters Delivered on time and the products were best quality. Awesome, really. I think they may have even included extra oysters in the shipment to account for the usual breakage and loss that you get with these sorts of items so that we were still consuming the order that we had contracted to purchase.

One steak shipment arrived on time and the stakes are very high quality. This was the shipment that I had ordered from Illinois.

Bread and roses delivered very high-quality products, and good condition, and on time. I will definitely order from them again. We were simply delighted by everything from this bakery.

Pike place fish market also delivered high-quality food and on time. I look forward to doing business with them in the future through your service.

Date of experience: August 9, 2020
Virginia
2 reviews
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Share Review
Report Review

The site allowed me to find what I needed and order it with ease.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Maryann K.
Unfollow Maryann K.
Share Review
Report Review

Products always packed to keep items intact and fresh
Live up to their descriptions

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Premoire M.
Unfollow Premoire M.
Share Review
Report Review

Delivery was timely and smooth
August 9, 2020

Delivery was timely and smooth. Cake was delicious

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Stephanie G.
Unfollow Stephanie G.
Share Review
Report Review

Delivered on-time and products arrived in perfect condition.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Charles N.
Unfollow Charles N.
Share Review
Report Review

Package and delivery were fine
August 9, 2020

Package and delivery were fine. The Ess-a-Bagels were too fat for my Bagel Guillotine, but I am enjoying them. After I consume the ones I have, I probably will try a different bagel.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Cathie H.
Unfollow Cathie H.
Share Review
Report Review

Arrived on time! Perfect packaging
August 9, 2020

Arrived on time!
Perfect packaging. Cake arrived in great shape!

Date of experience: August 9, 2020
Virginia
2 reviews
0 helpful votes
Follow Lori T.
Unfollow Lori T.
Share Review
Report Review

Fast and everything arrived still frozen. Eco conscious packaging. Will definitely be ordering again.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Elizabeth M.
Unfollow Elizabeth M.
Share Review
Report Review

The food was as described and fabulous, 2 two pound lobsters from McCoons Lobster Shack in Maine. Delivery was on time Lobsters were packed perfectly ( they were cooked lobsters). Bagels and Bread from Russ and Daughters absolutely delicious.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Sarah W.
Unfollow Sarah W.
Share Review
Report Review

Perfectly packaged, very tasty and easy to purchase!

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Diane G.
Unfollow Diane G.
Share Review
Report Review

Package arrived on time and was packed well. The cake was beautiful and delicious

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Gregory B.
Unfollow Gregory B.
Share Review
Report Review

Package deliver on time excellent
August 9, 2020

Package deliver on time excellent tracking information and product delivered perfectly frozen

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
Follow Sarah M.
Unfollow Sarah M.
Share Review
Report Review

Ordering, delivery on time, food
August 9, 2020

Ordering, delivery on time, food packaged well and delicious

Date of experience: August 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States