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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Shipped really quickly, well-packaged, reheated perfectly. A total 10!
The meat was delicious, tender, good flavor.
This was our first of 3 in our subscription order.
Can't wait to see what's coming next month!
They are individually wrapped for convenience and freshness. They have great flavor and texture. Their bagels are delicious.
The steak was flavorful. I did add sliced mushrooms. The sandwiches were huge. Definitely delicious. Will order again.
Being able to search multiple sellers at one place.
Awesome! The lobster rolls were outstanding and packaged perfectly! What an amazing and fun adventure without the travel! Will definitely do this again!
It was true to its delivery. Arrived on time and the Boston cream pie was in perfect condition. It's a bit pricy but worth the joy it brought.
This was a birthday gift to my sister in law. The order arrived on time and they loved the crab bombs!
How quick the delivery was- and that the bagels still tasted fresh.
Received on time. Prefer ups shipping rather fed ex.
Product packaging excellent.
Everything went smooth as butter! Service was great and the pastrami out of this world!
Problems with order. 2 packages were partially destroyed.
The Pastrami was so good, the rye bread was perfect, the mustard and pickles were the iceing on top. It was just perfect and I would order again, and again, and again!
What I really liked was the broad range of choice I had.
In style, taste and qty.
It was sent as a surprise and made my friends week to receive
My Texas family adores Pike Place market and go there every time they visit so it's such a blessing to be able to send a little bit of fresh Northwest to them in Texas
Called ordered for my wife's birthday. Seven layer caramel! Wonderful and delicious! Arrived a day early! Will order again
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

