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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I thought the sandwich was pretty good seeing as it came all this way. Shipping packed it nicely!

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Shipped really quickly, well-packaged, reheated perfectly. A total 10!

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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The meat was delicious, tender, good flavor.
This was our first of 3 in our subscription order.
Can't wait to see what's coming next month!

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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They are individually wrapped for convenience and freshness. They have great flavor and texture. Their bagels are delicious.

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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The steak was flavorful
January 27, 2020

The steak was flavorful. I did add sliced mushrooms. The sandwiches were huge. Definitely delicious. Will order again.

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Being able to search multiple sellers at one place.

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Awesome! The lobster rolls were
January 26, 2020

Awesome! The lobster rolls were outstanding and packaged perfectly! What an amazing and fun adventure without the travel! Will definitely do this again!

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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We loved everything! Unfortunately, overnight shipping is expensive.

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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It was true to its delivery
January 26, 2020

It was true to its delivery. Arrived on time and the Boston cream pie was in perfect condition. It's a bit pricy but worth the joy it brought.

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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This was a birthday gift to my sister in law. The order arrived on time and they loved the crab bombs!

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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How quick the delivery was- and that the bagels still tasted fresh.

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Received on time
January 26, 2020

Received on time. Prefer ups shipping rather fed ex.
Product packaging excellent.

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Everything went smooth as butter!
January 26, 2020

Everything went smooth as butter! Service was great and the pastrami out of this world!

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Problems with order
February 26, 2020

Problems with order. 2 packages were partially destroyed.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
Follow Angela R.
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The Pastrami was so good, the rye bread was perfect, the mustard and pickles were the iceing on top. It was just perfect and I would order again, and again, and again!

Date of experience: January 26, 2020
Virginia
2 reviews
0 helpful votes
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What I really liked was the broad range of choice I had.
In style, taste and qty.
It was sent as a surprise and made my friends week to receive

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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My Texas family adores Pike Place market and go there every time they visit so it's such a blessing to be able to send a little bit of fresh Northwest to them in Texas

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Kingcake was as fresh as if I had walked into Gambinos and purchased it. Very well packaged for its trip to Tucson and DC.

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering
January 29, 2020

Ease of ordering. Responsiveness when shipping problem occurred

Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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Called ordered for my wife's birthday
January 26, 2020

Called ordered for my wife's birthday. Seven layer caramel! Wonderful and delicious! Arrived a day early! Will order again

Date of experience: January 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States