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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The delivery was delayed to the extent the food spoiled.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 26, 2020
Virginia
1 review
0 helpful votes
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The fruitcake was sweet and packed to the gills with pecans. Just barely enough batter to hold lid the fruitcake perfectly together. The fruitcake was delivered right on time as promised- in perfect condition.

Date of experience: January 25, 2020
Texas
1 review
4 helpful votes
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BEWARE
February 26, 2020

Make sure you read all the fine print. They require an adult signature to deliver but you have no idea when they will so you either stay home all day or you have soup. Was a gift. Very disappointed. Good idea very poor execution. Looking for better providers

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2020
Virginia
1 review
0 helpful votes
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Arrived in perfect condition
January 25, 2020

Arrived in perfect condition. Delivered right on time.

Date of experience: January 24, 2020
Virginia
1 review
0 helpful votes
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Being able to experience food that I probably would only hear about.

Date of experience: January 24, 2020
Virginia
1 review
0 helpful votes
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Love gold belly
January 24, 2020

Love gold belly. Live the concept. Love the website. Love the videos. Love the food.

Date of experience: January 24, 2020
Virginia
1 review
0 helpful votes
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We went on vacation and had banana
January 24, 2020

We went on vacation and had banana pudding delivered and it was awesome

Date of experience: January 24, 2020
Virginia
1 review
0 helpful votes
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Always wonderful meats
January 24, 2020

Always wonderful meats. Extremely well packaged and arrived in perfect condition.

Date of experience: January 24, 2020
Virginia
1 review
2 helpful votes
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Great opportunity to sample delicious foods from different parts of the country. Easy to order, quick delivery.

Date of experience: January 23, 2020
Virginia
1 review
0 helpful votes
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Love love central grocery muffulettas
January 24, 2020

Love love central grocery muffulettas this is the second time we've ordered and both were delivered as expected and fresh as if u were in New Orleans!

Date of experience: January 23, 2020
Virginia
1 review
0 helpful votes
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Diversity of selection
January 24, 2020

Diversity of selection. Great gift for those away from home.

Date of experience: January 23, 2020
Virginia
1 review
0 helpful votes
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Very delicious, wonderful flavor,
January 23, 2020

Very delicious, wonderful flavor, extremely fresh, delivered promptly great communication re; time of delivery

Date of experience: January 23, 2020
Virginia
2 reviews
0 helpful votes
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First time order
January 23, 2020

First time order. Glad we did. Flavor of Bourbon Cake is great

Date of experience: January 23, 2020
Virginia
1 review
0 helpful votes
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It was a seamless ordering process and the king cake arrived intact and on time.

Date of experience: January 23, 2020
Virginia
3 reviews
0 helpful votes
Follow Tara C.
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My family really liked the pie they received. It came on time.

Date of experience: January 23, 2020
Virginia
1 review
0 helpful votes
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I love the convenience of ordering FUN food for my college kiddos and family. Being able to offer different foods from different areas is fun and keeps packages interesting and exciting.

Date of experience: January 23, 2020
Virginia
1 review
0 helpful votes
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Being able to experience food not normally available to me.

Date of experience: January 23, 2020
Virginia
1 review
0 helpful votes
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The notification, tracking and products were great!

Date of experience: January 23, 2020
Virginia
1 review
0 helpful votes
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It was fast and delicious--the gift i
January 23, 2020

It was fast and delicious--the gift i sent was also terrific

Date of experience: January 23, 2020
Virginia
2 reviews
0 helpful votes
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Got apple pie with a crumb topping
January 23, 2020

Got apple pie with a crumb topping. I loved it - as did everyone in the family. We shared and had enough pie for dessert for two nights.

Date of experience: January 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States