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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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This was a gift for our grandson, they were so grateful. My daughters comment to me was that the cake looked incredible and the taste was amazing arrived on time and was immaculate not one crumb out of place. :)

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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This was the best tasting cheesecake I've ever had.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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It came with heating bags, a bottle of
February 27, 2020

It came with heating bags, a bottle of dry rub and a bottle of sauce

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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Product was packed and iced well and the Ice Cream was fabulous!

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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Love it, but we don't do a lot of recommending to friends.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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I AM PLEASED WITH THE NEW YORK STEAK AND HOT DOGS. I haven't tried the rest of the sampler yet. That is why I am just giving it a 5. When I try the rest and I like as well as the first, I WILL CERTAINLY RAISE MY NUMBER.

Date of experience: January 27, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was good, no problems
January 27, 2020

Delivery was good, no problems. You have yummy looking products, should I decide to order something else.

Date of experience: January 27, 2020
Virginia
2 reviews
0 helpful votes
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Really tasty product great ship time and really tasty! Almost as good as my Mom's

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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The pies we've received were awesome from Blue Owl Bakery / Grand Traverse. The pizzas while "okay" was not worth time or effort or cost.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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It was very easy to order, delivered on time and my momma loved them!
What more could you ask for?
Thank you Goldbelly!
You are a culinary savior!
Ashley

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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I ordered this a couple months ago and set the delivery date in advance, and the shipment arrived as scheduled! The packaging wasn't overdone; it was compact, and also very cute and functional!

Date of experience: January 27, 2020
Virginia
1 review
1 helpful vote
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I ordered this for my dad's 91st birthday. He used to live in New York, but now lives in south Texas where this type of food it not available at any price. HE LOVED IT! I was concerned about how perishable food could travel all that way, but her said it was cold and fresh. He said eating it made him feel like he was at home and had just walked down the street for a sandwich. Thanks very much!

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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You get to eat food from all over even if you are far away.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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It arrived in a timely manner and very fresh. I love Goldbelly and all the various types of foods available to try from all over!

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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It was moist, fresh and delicious
January 27, 2020

It was moist, fresh and delicious. I put it in the microwave and it was still moist. Didn't dry out at all.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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It was overall awesome experience and it was 100% delivered on the Day as requested

Date of experience: January 27, 2020
Virginia
2 reviews
0 helpful votes
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Detroit Style Pizza was excellent
January 30, 2020

Detroit Style Pizza was excellent. The crust fabulous! Pizzas were VERY SMALL. 9" X 7". I did not find this in product description so shame on me for not inquiring first. I won't make that mistake again. Expected at least a 10" x 14" for the price paid. Haven't yet tried the tenderloins.

Date of experience: January 27, 2020
Virginia
2 reviews
0 helpful votes
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It is a meaty bacon that is delicious
January 27, 2020

It is a meaty bacon that is delicious and not too salty

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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Crab is sweet and plentiful but I found over lacking in taste, lack of seasoning

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious
January 27, 2020

The cake was delicious. It was very moist not to sweet and the frosting was fantastic. We enjoyed it.

Date of experience: January 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States