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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipment arrived great, absolutely frozen solid.
Flavors have all been enjoyed. Some of the best Ice cream ever.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
Follow Anastasia G.
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The order was very cold when it arrived and everything was packaged nicely. It tasted great and was very authentic! Thanks!

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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Fast service
January 28, 2020

Fast service. Had shipped to my son for his birthday. He said it was amazing

Date of experience: January 27, 2020
Virginia
2 reviews
0 helpful votes
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Super on-point with communication and helpfulness and FRIENDLY. It's nice to know there are lovely human beings out there! I had an excellent, seamless experience thank you.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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We haven't had My Pi in so long, and we remembered the taste immediately. It's expensive but it was definitely worth it

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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It was amazing! I definitely recommend it to co-worker and neighbors!

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
Follow Patricia I.
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The cake itself, it's wonderful taste, the careful packaging and speedy delivery.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
Follow Holly R.
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What's NOT to like with these delicious, decadent treats! I posted the picture on my Facebook and have already recommended you!

Date of experience: January 27, 2020
Virginia
2 reviews
0 helpful votes
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Accurate projection of delivery dates
January 28, 2020

Accurate projection of delivery dates. If a little slower than ideal.

Date of experience: January 27, 2020
Virginia
3 reviews
1 helpful vote
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Mac and lobster was ok
January 31, 2020

Mac and lobster was ok. Not worth 100.00 I paid. Just ok. Award winning, have had better in Philly clubs.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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The pizza was incredibly tasty! Well
January 28, 2020

The pizza was incredibly tasty! Well packaged, very good instructions, and arrived so quickly!

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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The crust was flaky and delicious and the filling, mostly meat, was moist and tender.

Joyce Oesterling

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
Follow David Y.
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The flavor of both the icing and cake was superb. The cake was moist and was packaged nicely.

Date of experience: January 27, 2020
Virginia
3 reviews
0 helpful votes
Follow Lynda R.
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It shipped on time, arrived in good shape, and tastes delicious.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
Follow Christian H.
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Ice cream was great, very cold and lots of variety.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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I liked how quickly it shipped! And I
January 28, 2020

I liked how quickly it shipped! And I got a first time discount!

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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Fast service and we we able to try a
January 28, 2020

Fast service and we we able to try a product we wanted that is not in our area

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
Follow Judy A.
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Delicious all white meat, great flavor and amazing crust and gravy.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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The delivery notification came in plenty of time to change the delivery date if necessary. I didn't need to change it this time, but it's good to know how easy it is to change the delivery date if I'm away.
The packaging was excellent. Sending ice cream in a package seemed like a dicey proposition, but it came completely frozen with no problems at all.

Date of experience: January 27, 2020
Virginia
1 review
0 helpful votes
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The package came very frozen
January 31, 2020

The package came very frozen. I was receiving many updates about package date delivery.

Date of experience: January 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States