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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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How convenient the process was and the cheesecake was delicious.

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
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You'll have to give me a few days to get over my BBQ coma! Awesome!

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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This is my 4th or 5th order
January 30, 2020

This is my 4th or 5th order. Everything I have ordered is amazing..

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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I was extremely unhappy with the whole order. The cake and cookies were terribly dry and had no flavor. What a terrible waste of money this was. I Plan on calling Carlos bakery to talk to someone in charge and complain.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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Corn beef and pastrami meat was
January 30, 2020

Corn beef and pastrami meat was excellent and the rye bread made the perfect sandwich

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
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The nova, sable and chive cream cheese were really fantastic. The bagels were good.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Kaleigh C.
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Love this cake (second time to order!) & it tastes so good!

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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The price is affordable, the product was delectable and the items arrived exactly on time!

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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It was great that i could get a pizza
January 30, 2020

It was great that i could get a pizza from Chicago

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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I liked the fact that it was easy to order, and that the packages arrived quickly. We enjoyed the rum cake from glady's bakery much more more than the rum cake from the red truck bakery.

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
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The pizza shipped on time a d arrived in perfect condition. Oh and it is amazing.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Charles G.
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I haven't tried all of the pies, but the ones I had were OK, nothing special. They had an odd flavor to them. It isn't something that I would order again.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, order arrived on time,
January 30, 2020

Easy ordering, order arrived on time, food was delicious and fresh!

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
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All I can say is the cake arrived in perfect condition on the day requested.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
Follow Christina R.
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Soooo good! And would not have been able to try otherwise.
Carlos' Rainbow Cake was excellent!
Keki's Bouncy Cheesecake was amazing. Not bouncy, most likely due to it not being bought fresh in store, but it was still phenomenal. It's cheesecake without the heaviness.

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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Loving the pies and the customer service was great (when order got mixed up)

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
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Definitely easy ordering & pristine
January 30, 2020

Definitely easy ordering & pristine delivery on time! Delicious

Date of experience: January 29, 2020
Virginia
1 review
0 helpful votes
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For this particular order, i enjoyed sharing foods from my youth with my husband. Each restaurant order is usually for a different reason, though.

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
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I was really scared about ordering the coney island package. I was concerned on how it would stay cold by the time it reached Tucson, Arizona. I called many times and emailed with them all kinds of questions. They were extremely helpful and did not get upset with any my questions. When it arrived which was on time everything was still cold. My son was really thrilled and enjoyed his present immensely

Date of experience: January 29, 2020
Virginia
3 reviews
0 helpful votes
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The lobster rolls were very tasty with plenty of big chunks of lobster and the rolls were great too my girlfriend liked the whoopie pies I'm ready to order some more

Date of experience: January 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States