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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I loved that I could track my order and see exactly where it was at.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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The fact that it came from the hotel
January 30, 2020

The fact that it came from the hotel where the dessert was invented, it was REAL! My mom loved it for her birthday!

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Quick delivery, fresh and delicious cookies from Elle's Belles.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Great service with free shippping
January 30, 2020

Great service with free shippping. My father loved the pralines cookies from Savannah's Candy Kitchen and can't stop talking about how he can't stop eating them!

Date of experience: January 30, 2020
Virginia
1 review
1 helpful vote
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Nothing
February 29, 2020

Nothing. It was late and a disaster. Food was spoiled.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Too much sweets at one time
February 29, 2020

Too much sweets at one time. On monthly orders, need to have two different things not 2 cakes. No one likes frozen cakes later on and one first eat two cakes in a week. So, you give one away, not what I would have ordered if had known

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Soup arrived on time and nicely packaged. We tried the shrimp corn chowder and it was yummy.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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I ordered the cake for my sons birthday and he was absolutely amazed. He loved it and said it was really good.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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The food is amazing, and delivery was great as well.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Easy, convenient, great communication of shipping/tracking.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering and food came well packed and on time.

Date of experience: January 30, 2020
Missouri
1 review
0 helpful votes
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I ordered from Goldbelly (Jim's Cheese Steaks) on a Tuesday and I was eating them Wednesday night for dinner. Easy ordering, fast delivery and best of all... great tasting Cheese Steaks! I would recommend Goldbelly.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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I was able to send from a Bakery I know. I have since moved from the area and missed their product.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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I flew it all the way out to Hawaii and it was perfectly frozen, I had it 2 days later and it was delicious

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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The food was fantastic and arrived fast! Will order again.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Great and I love that I can see exactly where my order is.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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It was very convenient, and the quality of cake upon delivery was excellent.

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Accurate delivery expectancy, good packaging. Food taste great

Date of experience: January 30, 2020
Virginia
1 review
0 helpful votes
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Fast service
January 30, 2020

Fast service. The product that was delivered was fresh delicious and I will definitely order again.

Date of experience: January 29, 2020
Virginia
2 reviews
0 helpful votes
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Awesome! I will rebuy again
January 30, 2020

Awesome! I will rebuy again. Quality Tamales, finest ingredients. Although they were in transit for 5 days with the Fat Mamma Strawberry Margarita Mix-they were packed so professional, they arrived frozen~
So great! Thank you!

Date of experience: January 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States