GoKeylessReviews 486

Website has limited information, so there is no way to on line order a thermostat or the WiFi and software, nor any description of the same. The good news is that the company has readily accessible knowledgeable people who can place orders for you and suggest things that would help you accomplish your aims once you can find out from them that (my) product will meet (my) needs. Though I asked and paid mucho extra to assure UPS select "guaranteed 4 day delivery", it is 9:30 PM on day 3 and there is no delivery, though UPS came at 6PM and I personally took the boxes thinking one was my lock sets. Each was an Amazon prime no charge 2 day delivery. Go Keyless did not arrange for UPS to give me a tracking number, so I have no way of trying to get this in time for my departure tomorrow morning when I strongly wanted it. Overall not at allhappy with this turn of events.

However, I do not know who dropped the ball but I

Our facility uses a fair amount of Trilogy key fob locks. I have tried to go thru our local factory rep for repair parts to no avail. My average wait is 28 days for a response to my repeated emails to the factory rep. I came across gokeyless with a goggle search and have been very happy. Craig at gokeyless was able to call the factory and get me answer while I was on hold. My order was shipped overnight and we were only down 1 day. Overall I am very Happy.

My company uses a specialty Kaba lock in our application. Our local place was going up just about every order on pricing. With the rising cost of everything this time and day, I started my search. I ran across Gokeyless.com and made a few phone calls. After speaking with the knowledgeable staff I felt assured I was dealing with the right business. The pricing was where I thought it should be and showed me the price gouging going on in my own backyard. We have had only one warranty issue and it was handled flawlessly. Great pricing and customer service. Gokeyless.com has my business and it should have yours.

I purchased a keyless entry system for a considerably amount of money. At the time we contacted their rep to let them know why kind of door we were working with and the swing direction. He let us know what extras we would need for the door for install. Turns out he sold us the opposite of what we needed and no instead of sending me the right parts and having me return the incorrect ones we were told we could either pay a locksmith to reverse it or purchase the correct parts and ship them to us at our cost and then pay again for shipping to return the incorrect ones and then we would receive our credit. So basically I have to pay shipping 3 times and advance more funds to get the correct parts on an error they receive to be accountable for or correct with a customer service approach.

Buying Simplex locks from this site invalidate their warranty - Since I have had a great deal of trouble with my lock I called the company for help and found out that the three year warranty on this lock is no good if the lock was bought from Gokeyless. This was not mentioned on the site. Gokeyless does offer a 30 day warranty which is hardly an adequate replacement. Had I known in advance that I was invalidating a warranty, I would not have purchased my lock from this site. In addition, before calling the company I contacted customer service at the gokeyless site and was told that instructions would be sent to me. They were not..