GoFundMeReviews 508

Having never done anything like this before i was, both uneasy and unsure about what i needed to do and the best way to get my story out. The customer service person was very friendly and very helpful.

I had set up a base Go Fund Me but wasn't really ready to do anything with it yet. I deleted it and built the new one but it would not set up correctly. I reached out to customer support and Mary had it fixed in minutes. My Go Fund Me page is online and hopping thanks to Mary!

I felt like a somebody
When I emailed for assistance the response was quick! They followed up with me as well
I am very appreciative of the help I received
Thanks again!

I had an issue with some legal documents regarding my non-profit and the gofundme team was incredibly helpful and patient! I would recommend gofundme in a heartbeat, we had a wonderful experience.

I contacted GoFundMe customer support regarding a question I had about a message from years back. Theresa and Gina not only found the message, they sent it to me, and answered every question I had regarding the whole thing. They rock!

I had a few questions about my GoFundMe page...

When I contacted their Customer Happiness Team, I was skeptical when I noticed a banner that said that they would reply within the next 30 mins...but they did so within 10 mins!!!

My experience so far has been great, and I would recommend this to all fundraisers!

I had a technical problem accessing my account and the customer service rep responded quickly and comprehensively, encouraging me to be in touch if I needed further help. Really appreciated.

GoFundMe is a great site for those who have big name sponsors or who have the resources themselves to gather people around them in their quest to raise money for needy people, but not as much for those who have much smaller budgets or no big name to encourage people to donate.

I was treated very well by GoFundMe staff, the response time was unbelievably fast and I am very satisfied with the result. All queries were answered.

I know no ones responded to my hardship. But i know God will answer my prayers i will be home less by next. I have to overcome. God bless all of you at gofundme. Thank you!

Was having a problem with completing my campaign, the 1st time it still wasn't working, 2nd time they processed it and everything worked fine. Now let's makr money #supportthearts

Very desperate for a GofundMe account for my sister in-law as she was having problems then hours later in Cardiac Arrest. I had email Customer Service and was surprised at how fast they responded and was certainly satisfied with the answer I received. Thank-you.

I appreciated the speed and professionalism of the support received even if the problem wasn't resolved.

I recently made a donation, and mistakenly added a much larger tip than I intended. I reached out to them, and got a response and a resolution within an hour. Impressive!

A Great job helping us fund our renovation project, good service and support! The questions we had were answered immediately
Good and easy set up from setting up the page to adding pics to actually getting the donations where they needed to get to.
Thank you!

I had a question, and within moments of sending the question in, the problem was fixed! I am honestly not quite sure what the process was that needed fixing, but it works now, so I'm happy!

The customer service is phenomenal! They couldn't make it easier all along the way. Everyone should have this type of superb help. Very grateful.

I found their responses were VERY prompt (as promised on their website) and both thorough and professional in dealing with my queries and answered in a way that was very clear and put me at my ease. I will be back. Thank you so much GoFundMe.