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Goedeker's

2.4

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Goedeker's Reviews Summary

Goedeker's has a rating of 2.4 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Goedeker's most frequently mention customer service, credit card and tracking number. Goedeker's ranks 211th among Appliance sites.

service
41
value
34
shipping
38
returns
23
quality
24

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Texas
1 review
0 helpful votes
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I bought a wall oven and I was properly and timely informed of the process. I will definitely order from Goedeker's again in the future.

Date of experience: May 15, 2018
California
1 review
0 helpful votes
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Totally satisfied with purchase! Great price and fast shipping. Will definitely recommend to my friends.

Date of experience: May 15, 2018
Juli B.
Illinois
1 review
1 helpful vote
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I love my couch but I was not happy with the tracking from AMH shipping company or rather the lack of tracking. The driver called me a 1/2 hour prior to delivery, when I was told that they would be calling me to arrange a time and day for delivery to ensure that someone would be home. I happened to take that day off for other reasons thankfully or my couch would have been sitting in my driveway on a rainy day. The driver and helper were helpful and nice, they can not be held accountable for their company's lack of communication. I would hesitate to order again because of that.

Date of experience: May 15, 2018
Colorado
1 review
0 helpful votes
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FOUND IT!
May 15, 2018

I LOOKED 2 MONTHS FOR THE PERFECT LEATHER SLEEPER SOFA SO I CAN SLEEP DOWNSTAIRS WITH MY DOG AS SHE AGES...
PERFECT PRICE
PERFECT SOFA!
THANK YOU!
LOS ANGELES CALI SKY COLOR

Date of experience: May 14, 2018
Georgia
1 review
1 helpful vote
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The customer service was too bad and the order was received in almost a month. I bought the product warranty separately, but it does not help me a few months later.

Date of experience: May 14, 2018
California
1 review
0 helpful votes
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Great communication, price was right. Easy setup for delivery of dryer ordered. Would definately recommend.

Date of experience: May 14, 2018
Illinois
1 review
0 helpful votes
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Unhappy
May 13, 2018

Website said it was in stock & it wasn't, had to wait over a month. I could have chosen something different or gone out & bought 1 so. Unhappy.

Date of experience: May 13, 2018
Virginia
1 review
0 helpful votes
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Amazing!
May 12, 2018

The website had the couch I wanted for half the price that other websites had it marked down to. The only website I know that doesn't charge tax, on top of free shipping! Hands down the best. The only thing is it was kind of hard to track my package, but it came in the time they estimated it. Thanks so much Geodeker's for helping me get that couch I really wanted for an affordable price!

Date of experience: May 11, 2018
Illinois
1 review
0 helpful votes
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Good Experience
May 12, 2018

I've ordered from Goedeker's before and been pleased. My only complaint is how long it takes for them to fill the order and deliver the item.

Lots of dirty clothes pile up in a month.

Date of experience: May 11, 2018
Nebraska
1 review
0 helpful votes
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Phone service was great help me a lot online shopping wasn't wonderful pricing was excellent shipping was fast

Date of experience: May 11, 2018
Wisconsin
1 review
0 helpful votes
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The item arrived a lot longer than what the site says. I am satisfied with the TV stand, it is very nice. We did have a small part that was cracked, they said they took care of it... supposed to get here no later than 3 more days... we will see. Customer Service was pretty nice.

Date of experience: May 10, 2018
California
1 review
1 helpful vote
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Goedeker's
May 11, 2018

This is my 3rd purchase from Goedeker's, delivery and items were 5 star, will purchase from them again.

Date of experience: May 9, 2018
Texas
1 review
0 helpful votes
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I ordered 2 wing back upholstered hostess chairs online. I immediately received a confirmation email and continued to receive emails regarding the status of my order and shipment details. The chairs arrived quickly, were very well packaged, and of high quality. I have no qualms about recommending this seller.

Date of experience: May 8, 2018
Texas
1 review
0 helpful votes
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My washer and pedestal arrived well-packaged and undamaged. The price I received was much lower than local stores and no sales tax and free shipping were icing on the cake. I'll shop Goedeker's again when the need arises.

Date of experience: May 7, 2018
Texas
1 review
0 helpful votes
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Delivery Address
May 7, 2018

I ordered a washer. It was delivered to the wrong address. I brought this to the Goedeker's customer service attention. They were very rude and said it was my fault.
I attempted to communicate this problem to Mr. Goedeker. He never responded to my communication. I paid additional monies to have my washer delivered from the wrong address to my correct address. I lost potential purchase savings in additional delivery charges.

Date of experience: May 7, 2018
California
1 review
0 helpful votes
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Wonderful
May 7, 2018

Product just as described, happy with quality, delivered with no damage, fits in my kitchen, very pleased. Thank you

Date of experience: May 5, 2018
Indiana
2 reviews
0 helpful votes
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It came damaged
May 7, 2018

I like the dishwasher in general. We have not been able to use it since it came damaged. We are waiting on parts for repair. The wait for parts has been over a week with no update on when they will arrive.

Date of experience: May 5, 2018
Germany
1 review
0 helpful votes
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Loved the table.
May 6, 2018

Loved the table, just the right color and exactly what I was looking for. Assembly was very easy and the table is vey sturdy and solid.

Date of experience: May 4, 2018
Michigan
1 review
1 helpful vote
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It took 1 month for the lamps to be delivered and only after I called and asked to have the order cancelled did the order magically appear with over night delivery. Strange that they could be delivered then and I never get any notification that they were even shipped.

Date of experience: May 3, 2018
Texas
1 review
0 helpful votes
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This is my second large appliance purchase from Goedeker's. Both purchases, the price was the best on the web, free shipping and no sales tax! Delivery was professional, undamaged and on-time with great communication! I will recommend Goedecker's to everyone I know...

Date of experience: May 3, 2018

From the business

Goedeker's Appliances and Furnishings is one of the largest independent retailers of home appliances, furnishings, mattresses, and plumbing supplies online today. Browse our huge selection of name brand products from GE, Samsung, Whirlpool, Bosch and m...


goedekers.com
Founded in 1951
Ballwin, MO