GoDaddyReviews 517

When I paid for my website hosting and design I also paid for design services that were going to be available after the website was built. The person at GoDaddy repeatedly congratulated me on the wise choice of getting the additional services that I could rely on to help me manage my website. I called today to schedule a call with this design services and was told I don't have that service. My profile showed that I had commerce design services which I don't need and never asked for. After several transfers on a call to GoDadddy and promises to arrange for a call the call ended, and GoDaddy never called me back, AND they even asked to verify my phone # so they could call me back if the call was lost. Their customer support is farmed out to overseas call centers. The sale team will guarantee anything, and the US contacts are inconsistent...one person you get on a call when building your website is sharp, and the next one if an old dolt. I wish I had done a deeper investigation...and I suggest you do if you're considering GoDaddy. Hire someone in your area...it might cost a few dollar more...or maybe not...but you'll be better off.

I needed help with getting a refund for the service i bought for my website. I was within the 30 days when i asked for a refund initially and they needed me to do a million things in order to get the refund. I wasnt able to complete the tasks and now they wont refund me. Guess what, if you get the monthly payment plan you get 45 days to refund and if you give them MORE money upfront and pay yearly, you only get 30 days. SO GREEDY AND STUPID. I HATE THIS COMPANY

Despite sending seven emails during the month-long contract, none were answered, and phone calls were ignored. No effort was made at all. Finally came in contact with a new Go Daddy broker six weeks later, who provided a domain cost over 160 times the original estimate. Have wasted so much time and some money on a service that is nothing short of disgraceful.

I would give them 0 stars if I could. They terminated my Merchant account for a reason they cannot give

One of the fraud, company money, making company and people wasting time in the God daddy
Request Govinda domination like wasting name, cheap other domains

I've sold a domain for 2600$ and they just sent me 1800$... ridiculous! Deleted all my accounts and I will never ever in my life do anything with them again!

STAY AWAY!

Called in 5 times for refund. Then waited 40mins for supervisor that never got on the line. On phone now checking for my refund after they charged me for 2 years that I didn't want.

I used to love godaddy customer service but now it's terrible. Not sure if they've outsourced or what - but I just had the worst rep. He was talking in circles, not answering the most basic question.

I am now sitting on hold for over ten minutes after asking to speak with someone else. I can barely make out what's he's saying and he has the nerve to have an attitude. He keeps coming back to the line, not saying anything and then placing me on hold again.

I would highly recommend looking at another company for domain purchases and management.

My email through Godaddy just stopped working. I called tech support (they use to be great but they have offshore it to the Philippines, the support people read a script. Each time one calls tech support you will be put on hold for a minimum of 30 min even if the recording says it will be 3 min. After being put through the same routine over snd over again each time I was assured my email would be restored within 24 to 48hrs, this went on for almost 2 weeks, then 1 day my email started working now a week later same problem. Godaddy was great now they suck.

I wasted an hour speaking to one of their representatives who wasn't helpful and was simply rude. They are holding my domain hostage and due to their "system issues" I can't transfer it to another company. I will never register domain with them again! Moving to WIX.com - much better system and better customer service.

Wish I could give 1/2 a star (but only for my own stupidity and perseverance).

I have just spent 7 hours on a chat with 6 different people from GoDaddy (the last few were Ravi, Vallakati & Prabhjot) and NOTHING has been resolved. I tied calling GoDaddy but after 30 minutes my phone got disconnected and their call back feature has been disabled.

I chose GoDaddy originally for their exemplary service.
Their staff were always amazing, helpful and informative.
NOW I give them a ZERO STAR RATING

I paid for email back up for my business which died during the later 1/2 of 2021. Now I need to cancel email as I cannot afford it, so want to back up a copy of all my emails. BUT the emails in their server (4.65 GB of storage showing) only exports as 0.079 GB! No, it is not zipped or squished. It includes only my inbox and my folders BUT NOTHING IN ANY OF THE FOLDERS!

THEY tell me it is my issue and suggested to go find help from someone else. Lovely, friendly, non-local, almost bot-like customer service! They did tell me they were a "live human" and did apologize for the inconvenience! SERIOUSLY?

We were thinking about a company name and the decision was directly related to a domain availability. 3 times (!) the same case happened:
1. Search for a specific domain. Find it available
2. Take 1 hour to discuss and agree with partners
3. Return to GoDaddy to book domain and see it is not available any more! GoDaddy offers you a service to purchase the domain for 73 euro. Then you can find your domain on Sedoparking with a price starting from 1000 euro

Never use GoDaddy!

This site promises the world and delivers very little. They are super quick to take your money yet when their system fails time and time again, they are nowhere. Too busy to help, don't follow thru on issues, cut you off and never resolve a thing.
If you are not currently signed up with them dont bother go elsewhere.

If you have no needs- Go Daddy is fine. But if they "accidentally" charge you after you've turned off auto renew- good luck getting your money back!

Good god! Even something as simple as forwarding a domain is a nightmare with GoDaddy. Error message appears that something "is too long", yet it doesn't tell you what is too long. Then prepare yourself for an hour on hold...as I am right now...after being hung up on accidentally with a previous call and they didn't call back. AND I'M EVEN PRO LEVEL. For as much as they're raping for annually, you'd think that they'd have their own site functioning well enough to not have to call in to them. Yep...NOPE. Find someone else to host your domains. You've been warned.

I wanted to build my website on GoDaddy and was unfortunately met with some confusion. Every time i started to work on my website it would create a new free version of the website off of my domain. After multiple attempts to make the website on my domain the only fix they had was for me to pay a good sum to have my website transferred to my domain after I had made it. I wish their website was easier to use and that they wouldn't have charged me to fix an issue on their end

A person named William Nelson came to me offered me 600 no comissions. Said I have to move my domain to Godaddy in order to sell it. I did so eventually after verifying this was indeed godaddy rep.
He then reneged on his deal. Said i had to pay 25% fee thru Afternic (Partner in deception and scams with Godaddy)
William Nelson ~ no integrety do not believe a word said
Godaddy - supports deceptive practices do not buy or sell through godaddy - your risk
Afternic - there to charge excessive fees under the vail of a different business name also not to be trusted.

My renewal came up and it was set for automatic renewal, which renewed three times what I originally paid. After calling customer service and dancing around. I absolutely got nowhere. I got told sorry too bad all you can do is cancel and you'll lose your whole domain. No one would say let's see what we can figure out here and keep you as a customer bad bad customer service and of course no refund offered or nothing. Just deal with it and get over it and please call us on your next renewal and see what we can do.

Paid for my domain and they will not give you the flexibility to transfer your domain to somewhere else. Highly not recommended at all!