GoDaddyReviews 517

I was a Go Daddy customer for many years and I paid Go Daddy a lot of money over those years. I myself and thousands of other customers were blindsided by Go Daddy when they dropped a wrecking ball on us by discontinuing their online bookkeeping services in the middle of a fiscal year. I would not recommend Go Daddy for any needs, whether it be for help in creating a website domain or any other products they may offer. This company obviously cares nothing about the hardships they create for their customers nor can they be trusted to hold up to their contracts.

Looking to add Sharepoint and One Drive to our company account with GoDaddy but this was not possible and the only solution was to quit go Daddy for emails and move to Microsoft directly which is cheaper and they have a better customer service. The recommendation is to go straight to Microsoft

I've lost so much business because of their ridiculous 'upgrade' that I had absolutely no choice in or was even aware of until I began losing business. It took about 3 - 4 weeks before I noticed I was not receiving any emails from my site (I used to get anywhere from 3-8 / week depending). So, now that I don't have any business keeping me busy, I now have the time to research the problem and to write this review. Here's what I've found: GoDaddy changed my website's functionality by redirecting the link from the 'Request a Quote/Contact Us' link that used to send the forms to my email address to now sending them to some stupid Conversations App that, get this - in ONLY AVAILABLE on iPHONE/iOS devices. I have a Samsung, so guess what my options are - NONE. They've changed the functionality without asking or telling me. They did it before being completely capable of using their app on both android and iOS devices and they seem completely incapable of fixing it so now I'm continuing to lose business. The support desk kept me on the phone for 2 hours! And in the end said - well it's going to take 90 min - 24 hours before you see the change on your end but it looks good on our end - 3rd time I was told it was fixed and it's the 3rd time they were wrong. ABSOLUTELY NO HELP and have COST ME BUSINESS and is the direct result for LOST REVENUE.
Save yourself time, money and frustration and invest in a better website builder that will allow you to control your own site without them messing with it WITHOUT your permission or even communication regarding same.
I have two businesses. I've already removed one from GoDaddy, looks like I'll be doing the same for this 2nd one.

I've been with GoDaddy so many yrs but few yrs ago GoDaddy promise to create a good website for $2000
Avoid them as a website developers, it takes them weeks and weeks just to start. I have had a continuing problem month, i called to GoDaddy and customer service didn't know how to handle refund, which would them take days to actually solve my issue.

Few weeks ago i find out my website down, i immediately contact GoDaddy the support person told me they delete my website from GoDaddy because one of my cc didn't work, but i had on file second cc.
GoDaddy would't care much. I LOST MY WEBSITE, I LOST MY BUSiNESS, I LOST MY CUSTOMERS.
I don't now how long will takes until i will recover.

They took $69.99 from me for a domain name they later came back and said they could "broker" for me for a minimum of $7,500.00. ABSOLUTELY A SCAM

Passwords for Microsoft 365 almost never work, even though we carefully save them on a spread sheet. More times than not, we have to click "Forgot Password" and create a new one. We have had to do this dozens of times over the past year.

Secondly, I was getting Exchange pop-ups on my phone, which would occur repeatedly. They got so bad, I had to call support several times, as my phone was totally dysfunctional. Upon the most recent occurrence, GoDaddy Support had me delete the Exchange App. When I did this, it deleted almost all of my contacts. I had hundreds of business and personal contacts containing large amounts of data. GoDaddy was unable to retrieve my contacts and refused to provide adequate compensation for my loss.

We are seeking an alternative provider as GoDaddy has proven to be extremely frustrating and unfair.

I inherited a Go Daddy website for a volunteer organization. Go Daddy website maintenance was easy to learn. Their training tutorials are fabulous! Best part is that there are real people who answer the phone when you need help. Go Daddy is the whole package if you need a website, a place to host it, training materials, and customer support.

Our group upgraded our website system twice and added a payment portal. Easy to figure out and run. Would wholeheartedly recommend!

I am running a property company and GoDaddy have migrated our website in February 2022 without informing us and completely messed it up. Not only did we no longer have any files whatsoever on the life site and were consequently offline but on top of that they also lost all our backups (!).

It is utterly and truly unbelievable and if it did not happen to us I would not have believed a review that stated the above. We were offline for 6 full working day and lost thousands of pounds. It has been a complete an utter nightmare. In total our losses are close to 12-15k

GoDaddys mindblowing incompentence was only surpassed by the utter incompetence of 9 successive operators that I spoke to. Hours and hours of stress as we had to rewrite part of our website from over a year ago and consequently had to pay for all of this too.

We are still seeking legal advice to help us sue GoDaddy.
Try ANYbody but not GoDaddy.

So they renewed my subscription (which i forgot i even had) and took money from my account without my permission whenever I tried calling they putme on hold for half hour then someone either directly cuts me off or answers and says they can't hear me this happened to me 5 times this evening and I have no issue with my phone calling anywhere else. One girl said she would call me back and she never did. There's no way for me to contact them about getting a refund. They took the last of the money from my account I'm so upset and frustrated!

LIES, LIES, MORE LIES!
I've had the WORST experience getting my website completed... They LIE & tell you 4-6 weeks along with a SLEW of other falsehoods (inbox me & I'll share the deets). It's been 4 MONTHS and my site is still INCOMPLETE & UNPROFESSIONAL LOOKING!
STAY AWAY & FIND A REAL WEBSITE DEVELOPER to save your company thousands in revenue & time!
https://www.yourdigitalresource.com/post/godaddy-website-review-not-use-godaddy

This is a crap company, providing crap service. No support, bad response times for issues, incompetent staff. Not much else to say - look elsewhere.

The issues I had with my Wordpress' Hosting were complex, but they were created by the GoDaddy team of technicians. Long story short: Ive been locked out of my WP Dashboard (giving me a 503 Error) for over a week. I'm in constant contact with their "Support" and they still haven't fixed any of my problems that they created. It's frustrating. To the point where they create tickets and close them as "resolved" when the problem still exists. What a waste of time and money. Never again. Don't build on their servers, build on a local agency's server that has customer care that has a name and a face. If you have a problem with these guys, your screwed, you're on your own, without a website that you are still paying for.

Support is not good, Godaddy is fraud company, Godaddy just Advertise more, bad experience, if you choose go daddy you will regret later

GoDaddy was paid upfront to build a simple 10 page website before the pandemic and it has been a nightmare. Not only have they not delivered for over 3 years, they constantly used the pandemic as a reason for missing numerous deadlines. Further, I was forced to write all the content for the website and when they made careless mistakes I had to stay on the phone to point these out.

It is obvious to me that the company does not care about the quality of its services, and is more concerned with attracting new business. After 3 years they still have not satisfactorily completed the website. However, they have begun charging for hosting fees as well.

Something more needs to be done by the government to collectively protect unsuspecting consumers from corporations like GoDaddy that take our money and refuse to provide the relevant services. The responsibility should be on the corporation to deliver rather than be left up to each individual to prosecute its own case. Being a capital society should not empower businesses to abuse customers.

Incompetent support team. Usually you call back 3 times and get someone with a brain. Not at go daddy. Premium Support must be some sort of cheap project where go daddy gets free help from uneducated people with no motivation to get a job.

I used GoDaddy email for years. They switched to Microsoft product for email. I had then a couple of emails with them and spent a long time online with them to figure out how to get the emails. In fact, I would log out of one and into the other and still see the emails for the first account. Could NOT get this to change. Talked to a manager and he had the same difficulty. Finally told me to go through another browser all together. EXTREMELY TIME CONSUMING.

Now on these email accounts I can't get emails to go into folders which is the simplest of all tasks. It's unbelievable frankly.

I am giving them 2 stars because they DO pick up the phone and they are nice, although they cannot resolve the Microsoft issues.

In addition, during the pandemic an old GoDaddy email account was DELETED and I needed it desperately. No recourse, and I was given very little notice. In addition, I had to figure out the solution myself. I would prefer to give them one star. Maybe I will.

Godaddy is a SCAM! THEY STOLE MY MONEY AND I DIDN'T GET THE SERVICE I PAID FOR. I paid for a website that I previously created on their site to be restored, they took my money and did not restore my website as they assured me they would. When I logged into my account after the fact, they had in fact not restored my account. I spent time, energy, and money creating and restoring a website that was no longer there. When I called, I was told that the website that was attached to my domain name when in fact it was a different website altogether. Again, I paid for a service and did not receive the service. DON'T USE GODADDY, THEY WILL STEAL YOUR MONEY THEN CHANGE YOUR PRODUCTS/SERVICES. RUN!