AptiveReviews 272

Had a very good experience with Aptive Service Pro "Lisa" on 12/16/10. She was very polite and a true
And professionally thorough representative in treating all spaces, crack and crevices with a powder substance. She also provided an outdoor rodent trap (dog proof) along with some indoor sticky mouse "traps" at no additional charge to our regular contract. She was as helpful as could be possible during the contact. She is a definitely positive individual, with a nice smile and personality for you in representing your business.

Edward W. - Cincinnati

Their bug service don't work at all. Please read this befor signing. You have to sign and you only have 2 days to cancell. But you have to wait for the service to work at least 2 months. I been waiting for over 6 months and I still have wasps, hornets and bees, yes is almost December and I still have bugs. If you want to cancel you have to pay for a mediocre service. Costumer service is awful and when they come to "spray" they are done before 5 minutes, and I have a huge house and a huge back and front yard. I gave them 1 star because I had to select...

A random guy walking up and down my street raised suspicion. I approached him to make sure he wasn't up to anything nefarious. Turns out he works for this company. Everything that came out of his mouth sounded like a scam. And the company tries to hook you onto a yearly plan. They refuse to do treatments one time and say that it's "the yearly package which has quarterly visits or nothing. " I could tell the guy could care less about anyone but himself and making a sale. I didn't even wanna try to sign up with these people as they jump on you like "I better put you in for tomorrow because we are filling up." Filling up *******@ss lol who you trying to kid bro? The guy was so desperate to make a sale I kinda felt bad for him, the stakes were so high as if he's going to burn at the stake if he doesn't make a sale that day. He claimed he would give me a "good deal" and seemed to get angry when I still wasn't interested. "I'm giving you a BIG DISCOUNT!" He acted like I was being ungrateful when the reality was I just saw through his bull sh*t. I wasn't born yesterday you know. Lol. Turns out his "great deal" was still more expensive than other legit pest control companies out there. Doesn't take a genius to Google facts.

They stole my money, knocked on my door offering their service, we decided to buy what they offered. The appointment was next day at 8 in the morning and they arrived at 12, the service was to fumigate inside and outside the property and they also "cleaned the walls" well the walls were left with spiderwebs and they told me that if after a week we still have Insects, i must call them to reschedule a courtesy appointment, so after 8 days I called to request this visit and they gave me the appointment for 15 days later, the second courtesy appointment was between 2 and 6 in the afternoon and they arrived at 7:30 It was raining so they just did the spraying inside the property. A week later I continued with the problems of spiders and ants, I called to cancel the service and now they want to charge me for two services that did not work, they stole my money! I have been calling to speak to the manager and haven't been possible, the manager is supposed to call me and he/she hasn't.
I paid $656.00 dollars for the whole year and this company wants to return $417.00 dollars to me, they want to steal 233.00 dollars for "two services" that don't work.
This company steals money offering a service that doesn't work!

As I was walking out of the house going to my car to return to work, some guy shows up at my house trying to sell me this stuff. As I was getting into my car, rushing to get back to work, he told me it would be $50. Now I get an email with some contract saying that they are going to charge me $100 every few months. In person he NEVER said anything about this! I NEVER AGREED TO THIS! THIS IS A BAIT AND SWITCH SCAM! NEVER, EVER, EVER, EVER do business with people who knock on your door. I GOT ROBBED! Now it's a HUGE hassle to try to get my money back. I called the phone # on the contract and waited forever to get hold of somebody. Then I finally do, and the sound quality is so poor that I can't even understand what they are saying and they simply hung up on me. My blood is BOILING RIGHT NOW like you have no idea fighting trying to undo all of this. I am infuriated beyond belief right now.

I signed with them for 1 year to try, did not notice any changes except I has a huge bunch of big flies in my house from outside, don't know how they enter the house may be open window. My dog was poisoned despite they said it was pet friendly. I did not allow my dog out for 24 hours, nevertheless she got diarrhea and it cost me the trip to vet.
I cancel service in the end of contract and guess what! They came to do service without even asking my permission! Fraud and robbing company. Stay away of them