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Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.
Go-Parts Reviews Summary
Go-Parts has a rating of 4.4 stars from 1,322 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 19th among Auto Parts sites.
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Parts arrived just like they said, on time not damaged, quality is top notch, definitely us again and tell all my mopar people. They had the Parts I needed in
My used Jaguar F-Type was delivered without the engine cover. A new one was $750 from Jaguar. I scanned Ebay and found the Go-Parts listing for a used cover for $150. I was pleased to see the ad had a picture of the ACTUAL part... not some similar part that was sold to someone else, so I could see what I was buying. The ad even had the mileage of the car that the part came from. I was especially pleased that this one still had the "Supercharged" badges still in place. The service and communication was quite good. I was also very impressed with the prompt shipment and that the part was well padded and packed so that it was not damaged in shipment. This was a very good experience and I would certainly call Go-Parts again if the need arises. Well Done.
Everything seems in order. Was surprised the knuckle still had the hub bearing race still in it as well as the lower balljoint
I needed a replacement head unit for my 2025 Chevy Silverado Trail Boss. I received my replacement in a reasonable amount of time. It was packaged for product safety and the quality was amazing! Thank you!
I received the wrong part. 100% wrong. Why bother.
I'm set back a week, and Go-Parts wants pics, so extra work for me. Haven't received their response to my pics, so who knows how much hassle to return, and get a refund!
Hard to find part, but arrived broken. Was very expensive to arrive broken. I super glued it and it popped right into place on my Mercedes.
Took a bit longer than expected especially with $29+ shipping delivery fee. The prongs did not connect with the car but at least I have a rear view mirror.
Hard-to-find parts are, well, hard to find. Go-Parts not only found what I was looking for but had it at very affordable prices and delivered to me in just a few days.
I received the side view mirror quickly and it was easy to install. It did although have a couple of scratches on the paint but nothing I am worried about. Thanx
Ordered a part for a friend online but it wasn't the part he needed. They immediately sent me a return slip for free return! Great company. I've ordered from them before and had no problems with my last order.
Had very specific information and steps to follow to precisely identify the part needed, and also answered related questions. Top notch.
I ordered a new BCM for my Nissan Rogue and completed the purchase on their website. However, I received a control chassis module intended for a Honda Accord. It took some time to get an RMA approved. There was no phone number to contact a representative, and the chat wait times were unreasonable. The email support was also not very user-friendly. The agent tried to end the chat, saying I would receive a response in a few days, but I insisted on staying online until I received proper customer service. The agent mentioned they needed to check with a department manager before proceeding. I repeatedly sent pictures of the incorrect item and the UPS shipping label as requested. I also had to upload these pictures through chat multiple times. After a lengthy process, I finally received an RMA, and now I am waiting for my refund. I am monitoring the UPS tracking number, as I was told I'd get a full refund once the incorrect item is returned and received. I'm uncertain how long this will take. The biggest frustration is that my vehicle was at the shop, and now I need to find another because GOPARTS will not send me a replacement. I do not recommend this company. A simple inventory check would have prevented this, as Nissan Rogue and Honda Accord are very different vehicles.
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts
I ordered a front drive shaft for my 2021 jeep gc, the ordering was easy and they had it shipped straight out to me! Very reliable and helpful folks!
Found a splash shield for my son's 2016 Altima. Part shipped to my door in 3 or 4 days and fit perfectly. It was a little thinner than the OEM part but it was of good quality and less than half the cost. Thanks!
I need an airbag for my Land Rover defender and there is not a single one in the whole world on back order in the whole world thank you thank thank you very much. You guys really saved the day
Only complaint I had was the inability to track my package. That part was sketchy. Other than that everything else went smooth. Part was very affordable for what the dealership was trying to fleece me with.
I ordered a jack assembly to fit my vehicle as the manufacturer no longer includes one with purchase. The part was quickly shipped, well packed, and had never been used. Great all around!
Ordered the wrong part and tried to cancel within 24 hr. AI responded that it had already shipped. Impossible, because it was the weekend! Tracking number said that only a label had been prepared. Sent e-mail to get to a real person. AI responded to my E-mail! This is a low ball clearing house for junk yards. BEWARE!
Thank you for bringing your concerns to our attention, and we sincerely apologize for the frustration you experienced.
Please note that our office is closed during weekends, which may have affected the timing of the responses and order processing. After reviewing your order, we can confirm that a full refund has already been issued. There is no need to return the item, and you may dispose of the part at your convenience.
We would also like to clarify that our responses are handled by live customer support representatives, and we are committed to assisting our customers and resolving any issues as promptly as possible.
Should you have any additional questions, please feel free to reach out.
I will have the unit in the car removed coming Thursday and then see which of the two are correct. Then install the correct one and see that it works. Then I will contact your customer service or who you want me to contact to see how we shall proceed the unit I do not need. Thank you.
The two units was received in two different shipments and different documents. Thank you.
I have taken pictures of both units side by side to easy see the difference.
Full tank is pretty close to the stock on with the difference and the metal pipe going into the tank and the included gasket are a touch to small.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, and we’re very sorry to hear about your experience.
We completely understand how frustrating it is to receive the wrong part, especially when it causes delays. The reason we request photos is to quickly verify the issue with our Parts Department and ensure we provide the correct resolution as quickly as possible.
We’ve reviewed your case and have already sent the return label to help make the process as easy as possible. Once the item is on its way back, we will proceed with your refund or replacement right away.
We truly appreciate your patience and the opportunity to make this right.