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Go-Parts

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.4 stars from 1,347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 18th among Auto Parts sites.

service
215
This company responds to reviews on average within 3 days

Instant Feedback

1,566 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Tank
December 8, 2023

Fast and friendly but no communication I didn't get an email saying that my product was shipped you need to work on that

Date of experience: December 8, 2023
Go P. — Go-Parts Rep
over a year old

Hello

We are very sorry that your tracking information did not reach you. Your order has been shipped via FedEx and it was delivered last December 5. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

FedEx Tracking Number: 787261037245

Actual delivery: Tuesday 12/5/23 at 2:32 PM

https://www.fedex.com/fedextrack/?trknbr=787261037245&trkqual=12026~787261037245~FDEG

North Carolina
1 review
1 helpful vote
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Easy website
December 8, 2023

Ordered a brake light for my car and came in 5 days i did not recieve any shipping info but i got my part so im happy

Date of experience: December 8, 2023
Alaska
1 review
0 helpful votes
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Received broken
December 31, 2023
Updated review

Not sure what Quality Control efforts you're making. Parts were rattling around inside the box. When I opened it, the reflector dome inside the lamp was completely dislodged from the internal part of the lamp.
Update: Was contacted by Customer Service and offered a replacement. I believe this company is doing well and has the right mindset on taking care of their customers' needs. Even though this situation is troubling on my part, I have faith they are taking great care of my replacement.

Go-Parts attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 7, 2023

Quick and easy, makes shopping for parts less stressful
November 29, 2023
Previous review

Quick and easy, makes shopping for parts less stressful. Thanks!

Date of experience: November 29, 2023
Florida
1 review
1 helpful vote
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Good part
December 8, 2023

I could have gotten it cheaper elsewhere but I paid a couple of dollars more a got it faster here.
Good part.

Date of experience: December 7, 2023
Texas
1 review
1 helpful vote
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Delivered fast
December 7, 2023

One of the few stores that have what your looking for

Date of experience: December 7, 2023
North Carolina
1 review
0 helpful votes
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Good Service
December 5, 2023

Good price, but it appears the bumper i ordered wasnt exactly stock. Not a big deal.

Date of experience: December 4, 2023
Pennsylvania
1 review
0 helpful votes
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Quick and easy
December 3, 2023

Quick and easy. Didn't get an initial shipping notification, but I got an email reply from go-parts quickly after my inquiry.

Date of experience: December 3, 2023
New York
2 reviews
0 helpful votes
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Excellent
December 2, 2023

Excellent and easy to get your parts and fast delivery

Date of experience: December 2, 2023
Washington
1 review
0 helpful votes
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On time and what I ordered
December 1, 2023

It came in on time and fit with no issues. The only issue was tracking. It said online there was no tracking info. Then it showed up a few days later.

Date of experience: November 30, 2023
Hawaii
1 review
0 helpful votes
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Good
November 30, 2023

Good, no way! I said. No way! Come on stop this shut!

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
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Very good service
November 30, 2023

Awesome I have nothing bad to say it arrived early

Date of experience: November 29, 2023
Indiana
1 review
0 helpful votes
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I'm completely satisfied
November 30, 2023

Easy fast delivery even over the holidays no hassles was delivered promptly

Date of experience: November 29, 2023
California
2 reviews
0 helpful votes
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Just what i expected. Perfect.
November 29, 2023

Excellent products. Good selection. Easy to look at

Date of experience: November 29, 2023
New York
1 review
0 helpful votes
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Good service
November 29, 2023

The parcel arrived in New York in just over a week. In general, I'm pleased. Thank you.

Date of experience: November 28, 2023
Texas
1 review
0 helpful votes
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Easy to order and arrived quickly
November 28, 2023

Very good company to buy from!

I had no issues at all.

Date of experience: November 28, 2023
Georgia
1 review
0 helpful votes
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Needed quick replacement after someone thought it would be fun to break in several trucks breaking out the rear windows at the Hotel we stayed at in Valdosta, Ga.
Window for my 2011 F-150 came in fast and was perfect match and fit.

Date of experience: November 28, 2023
Minnesota
1 review
0 helpful votes
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Car part order
December 4, 2023

Shipping was ridiculous expensive! $18 and took like 6 days... only reason used your co was because it was hard to find tiny $10 dollar part...will not be back if shipping is yet an issue

Date of experience: November 27, 2023
Colorado
1 review
1 helpful vote
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Streamlined Ordering Experience
November 25, 2023

It was extremely easy to find the part that I needed on the website and the correct and intact part came straight to my door and was dropped off by a competent FedEx delivery person. It was packaged in such a way that it would have had to have something extremely heavy fall on top of it to damage it (taillight).

Date of experience: November 25, 2023
Pennsylvania
1 review
1 helpful vote
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Terrific customer service
November 24, 2023

Great prices and very responsive to inquiries. Part arrived as promised and packaged well.

Date of experience: November 23, 2023
Illinois
1 review
0 helpful votes
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Fast
November 20, 2023

It got here really fast and it looks really good! Might order next time for sure when I need more stuff!

Date of experience: November 20, 2023