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Go-Parts

4.4

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From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.4 stars from 1,355 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 18th among Auto Parts sites.

service
216
This company responds to reviews on average within 3 days

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1,566 reviews

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Indiana
1 review
0 helpful votes
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Good service
January 31, 2025

It was fast and easy, I got the right part as described on the goparts website

Date of experience: January 21, 2025
Ohio
1 review
0 helpful votes
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Shipping cost way to high
January 31, 2025

The cost of the part was $7.21. The shipping cost from New York to Ohio was $23.00 which was expensive and ridiculous as I have purchased many parts from New York and never paid that shipping cost. I should be refunded a partial cost of shipping. The company Go-parts should do the right thing or I would not purchase again.

Date of experience: January 20, 2025
California
1 review
0 helpful votes
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The description is not very clear, for example, I am buying a part that is supposed to be painted. It does not specify if it is painted and what color it is painted on. It is very hard to tell from the image. And the image given is very limited in terms of number and quality. I can't zoom into see the better quality.

Date of experience: January 31, 2025
Go P. — Go-Parts Rep
over a year old

Thank you for your valuable feedback regarding your recent shopping experience. We are pleased to hear that you find the car part excellent; however, we sincerely apologize for any confusion caused by the product description and images. Your comments about the clarity of the painting details and the quality of the visuals are duly noted, and we will work diligently to enhance these aspects for a more informative shopping experience. We appreciate your input and are committed to improving our services.

Illinois
1 review
0 helpful votes
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Quick delivery service!
January 27, 2025

Package was delivered within 3 business days! Loved the product but unfortunately ordered the wrong part for the job.

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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Good
January 19, 2025

Everything came as described and delivery was good and on time.

Date of experience: January 9, 2025
Bahamas
2 reviews
0 helpful votes
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Window regulator
January 18, 2025

Very easy finding part I was looking for and the Checkout was easy

Date of experience: January 16, 2025
Massachusetts
1 review
0 helpful votes
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Tracking
January 18, 2025

I never got a tracking number. Also, when I checked the status of my order it kept saying complete which was confusing.

Date of experience: January 8, 2025
Go P. — Go-Parts Rep
over a year old

Hello,

We are very sorry that your tracking information did not reach you. Your order has been shipped via UPS and was Delivered On Tuesday, January 07. A copy of your tracking information is included below. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

UPS Tracking Number: 1ZE21K760301539919
Actual delivery: Tuesday, January 07 at 2:32 P.M. at Front Desk
https://www.ups.com/track?loc=en_US&tracknum=1ZE21K760301539919&requester=WEMS_1Z/trackdetails

Texas
1 review
0 helpful votes
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Dont care
January 17, 2025

Keep getting emails to do this and dont really care about any type of review

Date of experience: January 7, 2025
Pennsylvania
1 review
0 helpful votes
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I eventually got my parts
January 17, 2025

The online chat person was not very helpful. I sent a picture of the 4 of 5 parts that I received, and they told me the order was fulfilled. While I was still asking questions about when I would receive my part and if I could speak to an actual person, they CLOSED the online chat. No indication of when or if I would receive my part. So, I just ordered the missing part from another supplier, then the missing part from Go-Parts showed up the same day as the Parts Geek part. Now I have to return the Parts Geek part. Next time I will be using Rock Auto or Car Parts.com. Also, Go-Parts price was much too high. So, it appears they shipped the missing part to me after my online chat, but they didn't tell me that. I am assuming that because it arrived the same day as my replacement part from Parts Geek.

Date of experience: January 6, 2025
Go P. — Go-Parts Rep
over a year old

We apologize for the inconvenience. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Georgia
1 review
1 helpful vote
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Go parts are delivered very quickly!
January 14, 2025

I was pleasantly surprised when I ordered an air intake hose for my car on Christmas Eve that the part was delivered the day after Christmas! This was my first time ordering from Go-Parts! The website was very user friendly and the service was amazing!

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
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Every thing went great
January 13, 2025

Easy to find parts every thing went great thank you fast shipping

Date of experience: January 14, 2025
Maine
1 review
0 helpful votes
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Fine
January 7, 2025

Fine
I'll just have a look and let me see if we have a good deal for you to get a new car for the next month and a month or

Date of experience: December 27, 2024
Iowa
1 review
0 helpful votes
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I needed a new side mirror for the car. Every places I looked at did not include the back cover for some reason. Go-Parts did. The shipping was quick and the mirror was shipped in a way that there was no way to get damaged in transit. I would recommend this company in a heartbeat.

Date of experience: December 24, 2024
Georgia
1 review
0 helpful votes
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Part showed up
January 2, 2025

As expected bla bla bla bla bla bla bla bla bla bla bla bla bla bla

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Price of the product
January 2, 2025

I would have liked it delivered sooner. It took 12 day to get it delivered.

Date of experience: December 23, 2024
Illinois
1 review
0 helpful votes
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Good communication and on time delivery. Have not installed the product on my car yet. Will see later.

Date of experience: December 22, 2024
California
2 reviews
0 helpful votes
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WHAT WAS THE ORDER?
December 31, 2024

Can't say something about an order without knowing what order it was!

Date of experience: December 21, 2024
Go P. — Go-Parts Rep
over a year old

Hello,

You have placed an order for a Front Headlight Assembly for a Ford Focus, model years 2008 to 2011, from our company. If there is anything else we can help you with please let us know and we hope you have a wonderful day.

Minnesota
1 review
1 helpful vote
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Broken mirror replaced easily
December 31, 2024

Finding the right mirror was a little hard on your site. Once I figured out which one it was it works perfectly when it installed does not need reprogrammed. Thank you for the great product.

Date of experience: December 20, 2024
North Carolina
1 review
1 helpful vote
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Smooth service
December 30, 2024

Everything went smooth from the ordering to the delivery!

Date of experience: December 20, 2024
Massachusetts
1 review
1 helpful vote
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Received
December 29, 2024

Easy in all aspects so far. Will update it when part is installed

Date of experience: December 27, 2024