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Go-Parts

4.4

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From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.4 stars from 1,347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 18th among Auto Parts sites.

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This company responds to reviews on average within 3 days

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1,566 reviews

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Washington
1 review
0 helpful votes
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2010 mini Cooper side mirror
June 8, 2025
Updated review

The replacement mirror you sold me wasn't an exact match to my OEM. I knew this because my old mirror cap was still in good useable condition, but it wouldn't fit on your new replacement side mirror assembly. It would be providing additional customer service to offer to have the mirror cap painted to the appropriate paint code for an appropriate charge. Thanks for your consideration. Lloyd

Date of experience: May 28, 2025

Ordering process appears clear and easy to use
May 30, 2025
Previous review

Ordering process appears clear and easy to use

Date of experience: May 20, 2025
California
1 review
0 helpful votes
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Excellent service!
Free delivery, items packaged nicely.

Date of experience: May 28, 2025

Easy user friendly
May 30, 2025
Previous review

Easy user friendly.

Date of experience: May 20, 2025
Maryland
1 review
0 helpful votes
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Delivered on time, right place.
June 6, 2025

The package was delivered on time in the right place. No problems.

Date of experience: May 27, 2025
Massachusetts
1 review
0 helpful votes
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Forced to use Go-Parts by a certain insurance company who won't rectify parts issues if you don't use their selected vendor. Part came on time, drop shipped from a vendor that we would normally buy from at a local warehouse and we get an excellent parts warranty with easy labor claims. My markup on the part is much less and doesn't carry the same warranty as it would if I purchased from my local vendor. All in the name for saving money for a multi-billion dollar insurance company.

Date of experience: May 23, 2025
Pennsylvania
1 review
0 helpful votes
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Exact fit!
June 2, 2025
Updated review

This website is batting 1000! The part I ordered was correct for a 20yo car! Amazing! Yes, I will go back!

Date of experience: May 23, 2025

Wow!
May 25, 2025
Previous review

Wow! Found my part so fast AND the pictures helped to validate it will fit my 20 year old car…. Can't say enough!

Date of experience: May 14, 2025
Michigan
1 review
0 helpful votes
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Good quality
June 1, 2025

Good it would be better to talk to somebody in person but of all good

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Best price online
June 1, 2025

Very easy online experience. Searched for the lowest priced Bosch part and they came up.

Date of experience: May 22, 2025
New York
1 review
0 helpful votes
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Fast shipping, good quality
June 1, 2025

The part was good quality and shipping was very fast. Good for small fender benders.

Date of experience: May 21, 2025
Connecticut
1 review
0 helpful votes
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Fast delivery, part was perfect
May 31, 2025
Updated review

Brand new part (left rear light fixture) for my 2010 Lexus RX350, well packaged, was delivered in about 3 days. Very satisfied and grateful for this company. Thank you so much!

Date of experience: May 21, 2025

Easy to find what I needed, great information, easy...
May 23, 2025
Previous review

Easy to find what I needed, great information, easy checkout.

Date of experience: May 13, 2025
Colorado
1 review
0 helpful votes
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License Plate Holder - Bad Fit
May 30, 2025

I purchased this bracket for my 2018 Q5. The holes to screw it into my front bumper aligned with the holes in my car. The holes where the plate attaches to the bracket were too wide - they were set much wider than the holes on a standard US license plate. I made it work, but I had to drill new holes into the bracket to get my plate attached.

Date of experience: May 20, 2025
Go P. — Go-Parts Rep
10 months ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

New York
1 review
0 helpful votes
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Reliable
May 30, 2025

Great experience with ordering and receiving parts. **************

Date of experience: May 20, 2025
Peru
1 review
0 helpful votes
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Just fine
May 30, 2025

Just un time, product like you describe, good choice, i Will buy again

Date of experience: May 19, 2025
New York
1 review
0 helpful votes
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Part was correct length, but...
May 29, 2025

The little male nubs that were to fit into the female openings did not "click in." No way for them to stay put so I resorted to gluing the piece into place.

Date of experience: May 19, 2025
Go P. — Go-Parts Rep
10 months ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Hawaii
1 review
0 helpful votes
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Part selection
May 29, 2025

Part delivery delayed but good customer service.
I email customer service and the next day come part is delivered.

Date of experience: May 19, 2025
Wisconsin
1 review
0 helpful votes
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I accidentally ordered two driver side mirrors and just need one. I filled out my request for a return slip and haven't received anything back.

Date of experience: May 19, 2025
Go P. — Go-Parts Rep
10 months ago

Thank you for reaching out.

We understand you only need one driver side mirror and would like to return the extra item. Upon checking, we have already sent the return label to your email. If you do not see it in your inbox, kindly check your spam or junk folder as it may have been filtered there.

Should you still be unable to locate it, please let us know and we’ll be happy to resend it right away.

Tennessee
1 review
0 helpful votes
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Highly recommend
May 29, 2025
Updated review

Best online price, easy ordering, and extremely fast delivery. This is my 2nd order from Go-Parts and won't be my last.

Date of experience: May 19, 2025

Great prices and easy checkout
May 20, 2025
Previous review

Great prices and easy checkout.

Date of experience: May 10, 2025
California
2 reviews
0 helpful votes
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Fine
May 29, 2025

Fine is all I have to say and don't want to say that much but since this won't let me be this is what you get

Date of experience: May 18, 2025
Arkansas
1 review
0 helpful votes
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Wong part!
May 25, 2025

You sent the wrong size mirror. The GM part# you sent is GM*******-I ordered GM*******. What you sent is too large to fit in the mirror housing! Why the wrong part?

Date of experience: May 15, 2025
Go P. — Go-Parts Rep
10 months ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Oklahoma
1 review
0 helpful votes
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Awesome!
May 24, 2025
Updated review

I received my parts very fast. The process was simple and direct. The prices are the best and the quality is great. I do recommend their services to anyone searching out car parts.

Date of experience: May 14, 2025

The best prices for quality parts and fast delivery
May 16, 2025
Previous review

The best prices for quality parts and fast delivery.

Date of experience: May 6, 2025
Colorado
1 review
0 helpful votes
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A Decent Experience
May 23, 2025
Updated review

Found and ordered the part i needed. It arrived as scheduled and described by Go-Parts.

Date of experience: May 13, 2025

Thanks very much
May 12, 2025
Previous review

Thanks very much.

Date of experience: May 2, 2025