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GmailReviews 333

2.7

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Gmail Reviews Summary

The company demonstrates a mixed reputation, with notable strengths in customer service and product delivery. Many customers appreciate the responsiveness and support from staff, particularly in resolving issues and providing assistance. Positive feedback highlights quality products, timely delivery, and a user-friendly experience with certain services. However, concerns arise regarding service delays, particularly with order fulfillment and product availability. Additionally, some customers express dissatisfaction with product value and quality, particularly in footwear. Overall, while there are commendable aspects of customer engagement, the company must address operational inefficiencies and product quality concerns to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
88
value
82
shipping
60
returns
50
quality
76

We monitor reviews for authenticity

Philippines
4 reviews
13 helpful votes
Follow jeffery r.
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Better than yahoo mail. I us this a lot to link accounts in different websites especially in a review site like reviewsofwebsites.com. Emails are immediately received and no delayed emails so far. And to give back to gmail, i posted this review to let others people know how it changed my life.

Date of experience: June 26, 2012
New York
10 reviews
14 helpful votes
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Best mailing system ever. Yeah this is a system. Filter and lab features are awsome, and once you know how the priority inbox work, yo'll fell in love with this. Lab features are another spices in this tray... Simple Awesomeness.

Date of experience: June 12, 2012
Tennessee
7 reviews
19 helpful votes
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I really don' t have a lot to add here other than for a free email service, gmail is about the best you are going to find. It does not go down that often and is reliable.

Date of experience: May 30, 2012
Peru
11 reviews
22 helpful votes
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A very good free mail service. I found only one down side and that it's a little slow on slow connections. POP and IMAP services work great though on slow connections.

Date of experience: April 25, 2012
New Hampshire
3 reviews
6 helpful votes
Follow Toulie F.
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As an email service it's great. The webmail is not something I like or use. Instead I link the account to my mail client. Easier, faster.

Date of experience: April 16, 2012
Canada
3 reviews
5 helpful votes
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I find gmail the best online email experience. They are very easy to wirk with. Their features are like no others. I like google products in general.

Date of experience: April 10, 2012
Virginia
3 reviews
2 helpful votes
Follow Renee T.
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I like gmail better then any other email service i have ever used.

Date of experience: March 17, 2012
Michigan
3 reviews
16 helpful votes
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I dislike google docs extremely as well as when you DL an attachment it automatically makes it a read only file. My other e-mail program does not do this and it makes editing files so much easier from my e-mail. Google docs for the lose.

Date of experience: March 9, 2012
Arizona
2 reviews
8 helpful votes
Follow Becky H.
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The new layout confuses me a bit but the site is still very nice

Date of experience: December 2, 2011
Italy
3 reviews
4 helpful votes
Follow Sandra D.
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I love the lack of spam but it begs you to ask if perhaps Google, known for spying, is actually allowing spammers through to some people? I find a lot of the functions difficult on gmail and do not understand why all my emails get stored in two places? I also have a folder that "self-duplicated" It is NOT as user friendly as yahoo was but spam is amazingly low!

Date of experience: November 14, 2011
California
3 reviews
3 helpful votes
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Gmail has become the necessary evil. They have made some improvements, but I think they have a long way to go to be truly user-friendly.

Date of experience: November 9, 2011
California
2 reviews
4 helpful votes
Follow Linda B.
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I've had gmail for a few years now & knowing it's not connected to a service provider gives me some security if I need to change. I don't get spammed as my reg. Accts. --as far s this review I can't see what i'm typing, so that leaves little to be desired. I just did a lil trick I know pushing F11 & was able to see it. Hope this helps others. Now I do have one other off brand email company I like, it gives me 10 in one, filters, folders, pop -pull over' my yahoo email even. GMX.Com the only problem I've had with them is they refresh while your trying to read from the box below, but if you open the email to a tab you'll be ok. I can filter to have email from yahoo go into a specific folder or it's own. So it actually can accommodate many more emails all with one login. But my gmail so far is much simpler so i can be assured not to miss an important email from a friend that might get lost in spam otherwise.

Date of experience: October 19, 2011
Oregon
3 reviews
7 helpful votes
Follow Stacey D.
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Gmail is great, and better all the more for its acquisitions of sites like YouTube that give you immediate access with your login to the mail client. It's fast and easy to use, and the search feature makes need for actual folders, like in Yahoo! Mail, unnecessary. The improvements made on this free mail service have continued to enhance the overall experience of using Gmail, which I have been using since back when you had to get an invitation to have an account. It was the original web mail client with virtually an unlimited storage capacity, and had Google not made that part of the Gmail package, we'd all likely be, right now, in process of deciding what username to give our 20th or 30th 2MB max storage capacity Yahoo! Mail account. YAY Gmail!

Date of experience: October 6, 2011
India
2 reviews
4 helpful votes
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Gmail doing fine for me since long. Yea sometimes have server issues but nothing perfect in this world

Date of experience: September 28, 2011
Virginia
13 reviews
36 helpful votes
Follow Melissa M.
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Love, love, Love my Gmail
September 26, 2011

Love, love, Love my Gmail. I get updates on my android when I have emails. Better than AOL and yahoo.

Date of experience: September 25, 2011
Japan
8 reviews
29 helpful votes
Follow Misha J.
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Been using this site for years. Plus, once they found out that the email may be accesible under the patriot act, they encoded everything, even against themselves, so that no one is able to see your email. Truly google is watching out for us, unlike that jerk Zuckerberg over at lamebook

Date of experience: August 22, 2011
Pennsylvania
4 reviews
9 helpful votes
Follow Kara J.
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How could anyone say anything bad about gmail? No, they are not perfect. Yes, the are continuing to improve. Yes, they are the absolute best email service and platform out there. And since I'm paying $0 for all this service, they absolutely will receive a 5 star rating from me. With all the new improvements they've made to make the inbox more manageable, I'd highly recommend staging a "gmail intervention" for your loved ones still operating on aol, hotmail, or yahoo accounts.

Date of experience: August 3, 2011
Australia
143 reviews
755 helpful votes
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I love Gmail!
July 25, 2011

I love Gmail! I have used this email service for around two to three years without problems. I love the new Gmail design, I love how it offers fantastic security measures and most of all how everything is connected.

Google has improved in regards to design over the years, but over the past several months Gmail and Google have improved quiet significantly.

Gmail, along with all their other services now support two-step authentication. For example, depending on how important your account is to you, you can enable a verification code to be send to your phone each time you login through a different computer or browser. This then means you have to enter your password AND enter a code sent to your phone. This step is a fantastic Google, Inc. Initiative.

Does logging into several accounts each day become annoying? Do you prefer managing all your data in one central place? Then Gmail is a great start. For one, logging into Gmail will also give you access to he Google Calender, CRM, YouTube, Bookmarks, photos, documents, and so much more! In addition to this, with Google, you can connect your account with other services. For example, you sign into Google and you have connected your account with Zoho, then you can access their site at the same time.

Date of experience: July 25, 2011
Washington
30 reviews
148 helpful votes
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Hands down one of the most feature rich email site (And they are constantly making it better). The spam filter is astounding in fact I don't know how they do it so well.

Date of experience: June 23, 2011
California
9 reviews
26 helpful votes
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Not sure why the current rating is so low. It's free, it's integrated across countless apps, it rarely goes down, and did I mention it's free?

Besides potential privacy issues, I don't see how anyone has the right to hate on it.

Date of experience: June 13, 2011