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GlobalShopaholics

3.7

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GlobalShopaholics Reviews Summary

The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.

This summary is generated by AI, based on text from customer reviews

service
128
value
125
shipping
127
returns
94
quality
118
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Angola
1 review
0 helpful votes
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Ja esto a mas de 8 mes a usar globalshopaholics são muito rapido tem preços baixo recomendo a todos que qurem compra no EUA

Globalshopaholics
Date of experience: November 16, 2023

I love using Global so much and I feel blind
September 2, 2023
Previous review

I really like using Global Shopaolics because they are very quick to respond to messages. Are quick to solve problems You have one of the best redirectors so far I like it so much because you pay for shipping and writing noise free Recommend to want to use

Date of experience: June 16, 2023
PS
1 review
2 helpful votes
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Stay away from this website
November 1, 2023
Updated review

Worst customer service and worst experience! They lost my package and never refunded me or responded to my email and messages. This website is a SCAM trust me don't use it

Date of experience: November 1, 2023
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear Customer,
We are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on [email protected], Please keep the subject about review.


Dont use them! Worst service ever
June 11, 2023
Previous review

The worst forwarding service! Do not use them. They lost packages for me and never refunded me, after paying the shipping fees for the packages, they wait more than 9 days and still not shipped, i contact them everyday and they keep lying. And their customer service is terrible, they reply after 30 mins then if you dont reply within 2 mins the end the conversation.

Date of experience: June 11, 2023
Angola
1 review
0 helpful votes
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Best ever from Angola
October 28, 2023

Best company a businessman can count keep going with the nice job greetings from Angola

Never stop doing what you do best

Date of experience: October 26, 2023
Spain
1 review
0 helpful votes
Follow علاوي ا.
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Hello, I want to write about my experience. I have suffered many, many delays, so your site states that there is no delay in writing the shipment and shipping the orders. Thank you.

Date of experience: October 26, 2023
Saudi Arabia
1 review
2 helpful votes
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It's reputation of losing shipment

I would not encourage any one to deal with them because a package of mine was missing and was lost

Platform and website is excellent, and pricing seems reasonable honestly but what is the point where there is a good change you may lose your shipment or it gets lost and you wouldn't get your money back.

So there is a risk involvement and I found some others have had the same issue in which they lost one of their shipments, otherwise I would recommend it

Date of experience: October 21, 2023
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on [email protected], Please keep the subject about review.

Pakistan
1 review
0 helpful votes
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Their fast and cost-effective service makes them my preferred choice, and I will continue to use their services in the future

Date of experience: October 19, 2023
Pakistan
1 review
0 helpful votes
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They provide economical shipping rates & services are reliable too. Received the items packed very nicely.

Date of experience: October 18, 2023
Angola
1 review
0 helpful votes
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São eficientes.
October 12, 2023

São mas rápido que o vento quando o assunto é processar uma remessa, recomendo.
Dou 5 estrelas por isso.

Date of experience: October 12, 2023
Angola
1 review
0 helpful votes
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Satisfatória
October 7, 2023

Estão indo muito bem comigo, eficiência, dinamismo, rapidez eficácia, seriedade.
Tem sido muito bom

Date of experience: September 30, 2023
Saudi Arabia
1 review
2 helpful votes
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SN-*******
I am afraid some team members at the warehouse are currently retaliating against me for requesting to expedite the consolidation process.

I have all communications documented.

1- once I sent a request to customer service to assign my last incoming parcel, they replied that they did not receive it. Although FedEx investigated and ruled that it was delivered to the right place and provided proof of the delivery.

2- I requested to consolidate the remaining items just to move on. Although I requested to consolidate items in one box, they spread them to 3 boxes and the shipping cost went from the average $200 to $1,910. All for 27 lbs only. Shipping ID J5DW1474.

I am worried that the retaliation will go further and will cause me losses beyond my capability to recover them. Hence I took the conversation here because this platform is known to help people like me in need.
Date of experience: September 27,2023

Date of experience: September 28, 2023
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on [email protected], Please keep the subject about review.

Namibia
2 reviews
0 helpful votes
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Shipping at home
September 14, 2023

I am completely satisfied with your service, the order arrived on the exact day, although there was a bit of complication in the customs clearance process, but it was resolved.
The interesting thing is that when it comes to shipping it's brilliant, as there are so many options.

As a complaint.
You need to respond as quickly as possible as, there is a lot of slow customer service.

Date of experience: September 14, 2023
AE
1 review
2 helpful votes
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Very disappointing
September 14, 2023

- The item was not shipped within the timeframe even though paid for faster shipping.
- The actual weight of the item was 1.3lb but it was declared as 38lb and charged accordingly.
- The item has very short life expiry and took longer than expected to be delivered which resulted in losing the item it. Promised that the item will be delivered within 2-4 days. But it was delivered after 14days.

Date of experience: September 13, 2023
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.

Sierra Leone
1 review
0 helpful votes
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The service was good and delivered on time. However, my package was reduced by one item due to shipping regulations after my payment was made. There was no reimbursement of the said amount after the reduction in items to be delivered.

Date of experience: September 11, 2023
Qatar
1 review
0 helpful votes
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Review
September 6, 2023

I have dealt with several companies specialized in transporting goods, and I will feel comfortable dealing with your company. Frankly, you are the best transport company I have dealt with. You have many options available.

Date of experience: September 6, 2023
Angola
1 review
0 helpful votes
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Positivo e Recomendável
September 3, 2023

I love your services and recommend anyone to use your services. Are fast and effective throughout the procedure. From receipt, consolidation (packaging) and Shipping. I just love you services

Date of experience: September 3, 2023
Angola
1 review
0 helpful votes
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Ultimamente estão a trabalhando muito rápido já anteriormente era muito péssimo estou a gostar do vosso desempenho espero que continuem Assim

Date of experience: September 2, 2023
India
1 review
0 helpful votes
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Service quality has been pretty bad from the last 3 months. Slow shipping even after multiple reminders as if they forgot to ship.

Date of experience: August 31, 2023
Algeria
1 review
0 helpful votes
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Globalshopaholics
August 27, 2023

افل شركة لشحن المنتجات من امريكا و عن تجربة
لقد قمت بتجريب الكثر من الشركات لكن globalshopaholics هيا الافضل

Date of experience: August 25, 2023
Angola
1 review
0 helpful votes
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Gratfull
August 8, 2023

Gostaria de expressar meus sinceros agradecimentos à equipe da GlobalShopaholics pela excepcional assistência prestada no cuidado dos meus envios de pacotes dos EUA até Angola.

Ao longo do processo, desde a aquisição dos produtos até a entrega final, a dedicação e profissionalismo de sua equipe foram notáveis. A atenção aos detalhes e a comunicação eficiente me proporcionaram a confiança de que meus pacotes estavam sendo tratados com o máximo de cuidado e segurança.

A capacidade da GlobalShopaholics de superar as expectativas é verdadeiramente notável. Os pacotes foram entregues de maneira oportuna e em perfeitas condições, refletindo o comprometimento da sua empresa em garantir a satisfação do cliente.

Date of experience: August 7, 2023
Angola
1 review
0 helpful votes
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Excelent
August 2, 2023

I've already used several resized ones, but GS surprises me positively, transparent, efficient, and they offer the best shipping prices and options for Angola.

Date of experience: August 1, 2023

From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.


globalshopaholics.com
Chantilly, VA, United States
+119
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