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GlobalShopaholics

3.7

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GlobalShopaholics Reviews Summary

The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.

This summary is generated by AI, based on text from customer reviews

service
128
value
125
shipping
127
returns
94
quality
118
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Pakistan
1 review
0 helpful votes
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My experience
August 17, 2022

I have shipped multiple products from USA.
My experience was good.
It's definitely recommended!

Date of experience: August 16, 2022
Nigeria
1 review
0 helpful votes
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A job welldone
August 17, 2022

Honestly, I stumbled on this site somehow and decided to try it out. They gave their best. Keep the good work guys

Date of experience: August 16, 2022
Canada
1 review
0 helpful votes
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Recommended
August 17, 2022

Highly recommended. Positive attitude, timely deliver. The best service I find till now, feel free to let them do the needful.

Date of experience: August 16, 2022
Nigeria
1 review
0 helpful votes
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They are very trustworthy and reliable. My package was delivered in perfect condition and everything is working perfectly. I also got my package on time which is a very big plus. I greatly recommend their service. Great experience.

Date of experience: August 16, 2022
Nigeria
1 review
0 helpful votes
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Everything was impressive and their knowledge, expertise and Professionalism were unmatched.

I definitely recommend them!

Date of experience: August 16, 2022
Nigeria
1 review
0 helpful votes
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I had a wonderful experience with them. Their service was very fast and efficient. My package arrived perfectly. I just received it and everything is working fine. I will definitely use their service again. Thank you!

Date of experience: August 16, 2022
Bangladesh
1 review
0 helpful votes
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Highly recommended service for shipping. I would like to use their services again and again.The best service i have ever seen.

Date of experience: August 16, 2022
Somalia
1 review
0 helpful votes
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Ok the package arrived on time it was safe i was kept updated throughout which was nice liked their service and it was easy talking to them

Date of experience: August 16, 2022
Somalia
1 review
0 helpful votes
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This business never disappoints always good service and fast delivery loved the help from their customer service team it helped a lot would use their services again 100% recommend

Date of experience: August 16, 2022
Pakistan
1 review
0 helpful votes
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I am a tech lover guy, mostly i shopped online gaming things from USA. And most of my budget gone through shipping, but someone recommend me this company and litteraly, they charge very less and provide fast shipping and the main thing is they co-operate alot.

Date of experience: August 16, 2022
GB
1 review
2 helpful votes
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Never use this company if you actually want your order. My wife ordered a parcel using their services. The parcel was delivered and then after we arranged onward shipping and paid the cost they lost the item. We have been waiting weeks for them to refund all of the costs and now today they have finally refunded just the cost of the shipping despite telling us they would refund in full given they lost the item. Just shocking and terrible customer service as well.

Date of experience: August 9, 2022
Muhammad Z. — GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.

Saudi Arabia
1 review
1 helpful vote
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Lost packages
August 6, 2022

I lost a lot of packages and they told me to ask amazon for the refund?
I was customer for them since 4 years I lost around 15 items

Date of experience: August 6, 2022
Muhammad Z. — GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.

Nigeria
1 review
0 helpful votes
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Perfect service
August 6, 2022

I am satisfied with their services as I have enjoyed them the number of times I have used them. They are the best.

Date of experience: August 4, 2022
Australia
1 review
0 helpful votes
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Top
August 6, 2022

The service was extremely helpful making the whole process a breeze. Top that with the great prices and how quick everything was; well worth five stars.

Date of experience: August 4, 2022
Morocco
1 review
0 helpful votes
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Best Experience
August 6, 2022

I worked with global shopaholics for a small shipment and they made a really good job. They kept me updated during the shipping and followed up with a courtesy call. I will definitely work with them in the future.

Date of experience: August 4, 2022
Morocco
1 review
0 helpful votes
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Fast delivery
August 6, 2022

I have enjoyed the services of Global Shopaholics for quite some time, especially the exquisite service of Ms. Burg.

Date of experience: August 4, 2022
India
1 review
2 helpful votes
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FRAUD COMPANY...
July 23, 2022

It's a big fraud company, I support please never ever use their services at all. They simply hold shipment, asks invoices, IDs and bank statement and debit card images and all. Finally, they ship different package. I have purchased iphone 13 red color for $799. They received the shipment and I requested them to ship my brother address inside USA. But they delivered an iphone 13 green color box with iphone XR damaged phone. If you want to lose money then only use Globalshopaholics

Date of experience: July 23, 2022
Muhammad Z. — GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.

Spain
1 review
2 helpful votes
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I have received a few packages and planned to get them when I return back home as I was travelling around.
When Logged into the system after some time to check the recently arrived parcels I saw I was charged 170$ of storage fees for 3 packages exeeding the storage period
They have not sent a single reminder email regarding this, when I contacted them they said maybe your items are destroyed! (I have then read their terms and conditions and could see after the storage period + 15 days they may sell the item in auction!) but they were saying we have destroyed it (Maybe being stolen!)
Be carefull as they are not even following their own terms and policy!
Surely a decorated Scam
I will file legal complaint against them

Date of experience: June 28, 2022
Muhammad Z. — GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.

Canada
1 review
2 helpful votes
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EVERY STEP OF THE WAY THE CUSTOMER NEED TO ASK WHAT IS WRONG. YOU MIGHT GET AN ANSWER A FEW DAYS LATER. WHEN THAT IS DONE YOU WAIT A WEEK THINKING THAT THE PROCESS IS MOVING FORWARD. THAT WAS 3 MONTHS AGO. IM THINKING THAT I GAVE THIS GROUP $520 OF DOOR KNOBS THAT ARE NEAR IMPOSSIBLE TO FIND. ***TO ALL. ****THIS GROUP IS HARD TO DEAL WITH. THERE MUST BE SOMETHING BETTER. UNLESS YOU LIKE FRUSTRATION AND NEVER GETTING YOUR PACKAGE I RECOMEND GOING ELESWHERE FOR THIS SERVICE

Date of experience: June 13, 2022
Muhammad Z. — GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience caused and the delay you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint and tried our best to communicate with you and you can also contact us on globalshopaholics.com, Please keep the subject about review.

Yemen
1 review
0 helpful votes
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The customer service could be improve in terms of responsiveness. My last shipment took around 26 days to arrive, which is impressive!

Date of experience: February 19, 2022

From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.


globalshopaholics.com
Chantilly, VA, United States
+119
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