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GlobalShopaholics

3.7

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GlobalShopaholics Reviews Summary

The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.

This summary is generated by AI, based on text from customer reviews

service
128
value
125
shipping
127
returns
94
quality
118
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Angola
1 review
0 helpful votes
Follow KATO X.
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Pés embora existe uma pequena demora no processamento, mas é a melhor no mercado que já usei. Os preços dos fretes para Angola são fantásticos

Date of experience: July 11, 2023
France
1 review
0 helpful votes
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I have used Global Shoppaholics over the years to buy stuff in the US and ship it abroad (to both Europe and China).
They are predictable, responsive and helpful in the process. I would recommend them to others.
For shipping to China, I would recommend to use DHL since the experience is more predictable and easy, not raising strange requirements to ship products. Last time I was shipping Loft clothes and Global Shopaholics was raising strange requirements from another carrier!
Since they are based in Delaware, there is no sales tax, so more competitive shopping in the US.

Date of experience: July 6, 2023
Angola
1 review
0 helpful votes
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Melhor serviço de redirecionador que já utilizei até agora, as minhas compras nos EUA sempre chegaram em forma e, o melhor de tudo num preço imbatível. Melhor custo benefício.
Super recomendado

Date of experience: June 28, 2023
Saudi Arabia
2 reviews
2 helpful votes
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Few years ago, I would rate their service to be one of the worst. Now a day, whatever they have done, just simply great. They improved their service by a mile. Chat and support are knowledgeable and very helpful. Website user interface is more attractive and efficient. Processing speed is great. I really hope they keep it up.

Date of experience: June 25, 2023
Angola
1 review
0 helpful votes
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Comprem e garanto que vão adorar. Envio rápido e vender muito atencioso. Recebi e estou muito feliz com a compra

Date of experience: June 23, 2023
Angola
1 review
0 helpful votes
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Eficiência
June 21, 2023

A plataforma é simples de usar com respondendo com eficiência, mas poderia melhorar o preparo das mercadorias

Date of experience: June 21, 2023
Angola
1 review
0 helpful votes
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Highly recommended
June 20, 2023

Congratulations to the entire Global Shopaholics team, They were super helpful and patient with me... My box arrived in very good condition and the products were well packed, I didn't even have to ask to add bubble wrap hahaha, top! I really loved the services, they just had to inform the days when the carriers go to collect the products from the warehouse before the customer makes the payment.

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Date of experience: June 20, 2023
Angola
1 review
0 helpful votes
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Excelente
June 20, 2023

Sobre a Globalshopaholics, só tenho a dizer que serviço é excelente, atendimento a horas processamento das remessas são no tempo que espero, sem falar no valor do frete que é ótimo. Enfim recomendo sem esquecer na isenção dos impostos que ela dá nas compras apartir do endereço deles

Date of experience: June 19, 2023
Angola
1 review
0 helpful votes
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Dou 100% na global como melhor redirecionadora
September 2, 2023

Desde que comecei a trabalhar com a globalshopalics a minha vida mudou então não perca mas seu tempo e venha aproveitar

Date of experience: June 17, 2023
Angola
1 review
0 helpful votes
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Já há algum tempo que tenho enviado as minhas encomendas pela Global e até aqui posso dizer que tenho tido experiências satisfatórias e que não penso em trocar de parceiro

Date of experience: June 17, 2023
Bahrain
1 review
0 helpful votes
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Nice work and fast shipping
June 17, 2023

I'm in a country that far away from USA as I'm ordering between time and another from USA but many websites dose not ships directly to my country when I found global shopaholics that was like a final solution to sovle my problem

Date of experience: June 17, 2023
Kuwait
1 review
1 helpful vote
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The was perfect with straight forward receiving then sending nice and quick. Once it got popular and customers started ordering service was getting worse and worse everyday, they don't answer the phone they some kind of google phone.

An item was missing from the package although all the shipments were photographed before final consolidation.

Finally, my last incident, I ordered a lot of expensive items my total shipping cost exceeded $500. After several attempts to pay and several attempts to contact customer service I was told to make a bank transfer to shopaholic account.
I made the transfer (with no connection to the website) then struggling once again with connecting to customer service….after finally contacting customer service I was told to write a good review about shopaholics while the rep finalizes the shipment.

Bottom line was I stopped using Shopaholics and switched to a different company.

Date of experience: June 17, 2023
Muhammad Z. GlobalShopaholics Rep
over a year old

Dear Customer, we are extremely sorry for the inconvenience cause that you faced. All of your replies at our official sites are in our acknowledgment. After reading your review, we prioritized your complaint. You also can contact us on our official email.

Angola
1 review
0 helpful votes
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Global shopaholics provides great services and they really helpful. One of the best in their field. They are careful when packing and they ship fast. Their prices are really good as well.

Date of experience: June 16, 2023
Saudi Arabia
1 review
0 helpful votes
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A great customer service specially from William and Steve wish them all the best a great example of customer service

Date of experience: June 16, 2023
Angola
1 review
0 helpful votes
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São concisos, bons no que fazem. O site é simples de ser usado. Têm uma equipe sempre pronta a ajudar.

Date of experience: June 16, 2023
Angola
1 review
0 helpful votes
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Better redirector
June 17, 2023

I particularly love globalshopaholics service, very fast shipping consolidation too (excellent services) It has the best courier prices, the best prices on the market, excellent product packaging. I love

Date of experience: June 16, 2023
Lesotho
1 review
0 helpful votes
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Shipping
June 29, 2023

Good customer care service, items packed well and shipping rates are less with enough storage time. I recommend them

Date of experience: June 16, 2023
Angola
1 review
0 helpful votes
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Three iphone reception
August 15, 2023

I sent three iphones from the United States to Angola via Globalshopaholics and I was very satisfied with the result, I recommend you to use the services of globalshopaholics, it is the second time that I use it and I love it

Date of experience: June 16, 2023
Nepal
1 review
0 helpful votes
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I ve been using GS for about 8 months now and have shipped about 12 parcels. Most of the times it did impeccable job and I recommend it.

Date of experience: June 16, 2023
Maldives
1 review
0 helpful votes
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Great
August 30, 2023

Great. Fast shipping. Good customer care...thankyou

Date of experience: June 14, 2023

From the business

Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.


globalshopaholics.com
Chantilly, VA, United States
+119
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