On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Pleasantly surprised at the quality of the roses. Ordering was super easy and I'll definitely be ordering again soon
At first I wasn't too excited, they looked wilted because they come with no water but after about 2-3 hours in cold water they started to look very beautiful, I'm very excited to order more for my daughters big party
Easy to checkout. Love that I can earn and use points. Beautiful flowers in bulk for a second year in a row for my wife's birthday.
Thank you for your feedback! We're glad you enjoyed the process and the beauty of our flowers. We hope to bring more floral joy in the future!
Always easy ordering and top quality except for my second bunch that had some droopy ones.
Thank you for your continued trust in us! We're glad you're happy with the quality of our flowers and service. We look forward to brightening your day with more beautiful blooms!
The staff was quick to let me know there was a need for a replacement of the red dahlias I originally ordered. Flowers arrived on time despite the change. All flowers were well packaged.
Thank you for your feedback! We're glad we could assist with the replacement and the flowers arrived on time. We appreciate your understanding and support!
The flowers arrived on time, and were packed well. They were very thirsty, but revived immediately after trimming ends and putting into water.
Thank you for your lovely review! We're glad the flowers arrived safely and perked up after some care. We appreciate your feedback and look forward to serving you again!
I will use global rose again to order flowers. Easy to order, came right on time and only one broken one and one that didn't make. On day two they were opening and looking beautiful. Can't wait to see them today
Thank you for your lovely review! We're happy to hear the carnations arrived on time and bloomed beautifully. We're sorry to hear about the one broken stem, nevertheless, we're glad you're enjoying them. If you ever need help, don't hesitate to reach out and we look forward to your next order!
I have never seen such beautiful roses. I will 1000% be ordering again in the future!
Thank you for your amazing review! We're happy that our roses made such a great impression. We appreciate your support and can't wait to serve you in the future!
I like the website and is it is easy to navigate. Although I wasn't happy with the product, I was happy with the service
Thank you for your feedback! We appreciate your kind words about our service. We're sorry you weren't satisfied with the product, and we value your input. If you have any concerns or need assistance, please don't hesitate to reach out!
My husband ordered 45 roses for our 45th wedding anniversary. I received 48. It's hard to complain but if you advertise ordering an exact qty, then you should ship the exact qty.
Thank you for your review! We're glad you enjoyed the roses, but we apologize for the discrepancy in quantity. We aim for accuracy in every order and appreciate your feedback. If you have any concerns or need assistance, please don't hesitate to reach out, our team is at your service!
My friend loved her roses! I am buying all my roses from Global Rose!
Thank you for your review! We're glad your friend loved her roses! Your support means so much to us, and we look forward to providing you with beautiful roses in the future.
Flowers were absolutely gorgeous. Easy to reorder. Had a bit of a problem changing shipping address, but finally worked it out.
Thank you for your kind words! We're so happy the flowers were gorgeous, and we're glad you found reordering easy. We apologize for the issue with changing the shipping address but are glad it worked out in the end. If you ever need help, feel free to reach out!
Good because it came
In time and the customer experience was amazing perfect
Thank you for your 5-star review! We're happy that your order arrived on time and you had an amazing customer experience. We look forward to serving you again!
Wonderful delivery. Awesome looking and handled with care
We're so glad the delivery was smooth and the flowers arrived beautifully. We always aim to handle every order carefully, and your feedback means the world to us!
It was a verry simple process from order to delivery. Good prices. Perfect for our event. Thank you!
Thank you for the great review! We're glad everything is going well so far. Let us know if you need assistance along the way!
Ordered roses and silver dollar eucalyptus. Shipped and received on time. Outstanding service and products.
Thank you for the 5-star review! We're happy you enjoyed using our site and we appreciate your support.
Very easy process, I had also emailed to ask questions and I received an email immediately.
Thank you for the 5-star review! We're glad to hear the process was easy for you. If you need anything else, we're here to help.
On time delivery. Nice packaging. The roses were a bit wilted looking but spruced up some with hydration. They were pretty but on the smaller side. I should have ordered them a day earlier so they would have opened more. One day was not enough. My bad!
Thank you for your feedback! We're sorry to hear you had trouble. We strive to make the shopping experience as smooth as possible and if you need any assistance, our team is at your service in our live chat or at [email protected] We're here to help!
Global rose your favorite go to destination! Quick fast and reliable
Thank you for making Global Rose your go-to destination! We appreciate your kind words and look forward to providing you with more beautiful blooms in the future!
Pro's: easy to order and arrived on time, well boxed. Put in water and floralife (included in the boxed) right away. Cons: Not white (80% were pale pink) most blooms did not open up and many were bruised/brown tipped. I had to take more than the protective petals off and trim bruising with scissors. Disappointed with this order and would think twice before ordering from here again.
Dear Sonja,
Thank you for reaching out to us.
Regarding the color, we want to highlight that the item ordered https://globalrose.com/flowers/white-spray-roses-40.html consists of of White/Cream Spray Roses with hues of light pink. That is why the color has light pink shades.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
If your flowers still appear wilted or dehydrated, please let us know and we will be glad to discuss further.
Best regards,
Federico
Shipping was easy, cost was comparable to big retailers like Costco.
Thank you for your review! We're happy our shipping process was smooth and our prices met your expectations. We hope to assist you with future orders!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your 5-star review! We're glad you loved the quality of the roses and found the ordering process easy. We can't wait to serve you again!