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GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

Instant Feedback

8,518 reviews

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Virginia
1 review
0 helpful votes
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21 Dead Flowers so far!
October 10, 2024

Order arrived with 2 dead flowers. 19 more have died since it got here this morning. No call or knock on door and no one got my signature on anything.

Date of experience: October 9, 2024
Lina P. GlobalRose Rep
over a year old

Dear Leah,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Massachusetts
1 review
0 helpful votes
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Amazing!
October 9, 2024

Excellent customer service, all of my questions were answered in a quick & efficient manner Thank you!

Date of experience: October 9, 2024
Lina P. GlobalRose Rep
over a year old

Thank you so much for your kind words! We're glad you're happy with our customer service and can't wait for you to receive your roses. We hope you enjoy them!

Florida
1 review
0 helpful votes
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Dream proposal roses
October 9, 2024

Used for my sisters proposal and they were so beautiful! I used a total of 175 roses but only 75 were shorter stemmed from Rosaholics.

Date of experience: October 9, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your review! We're happy the roses were perfect for your sister's proposal. It's an honor to be part of such a special moment! If you need any more flowers in the future, we're here to help!

Tennessee
1 review
0 helpful votes
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Good Quality & On time Shipping
October 8, 2024

Would purchase from this website again and recommend. Process was easy! Roses delivered in good condition and a timely manner. Overall great experience.

Date of experience: October 8, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words! We're glad everything met your expectations. We truly appreciate your recommendation and look forward to serving you again!

South Carolina
1 review
0 helpful votes
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Don't order late
October 8, 2024

I have purchased flowers from from Globalrose several times in the past and they always had shipped from South America. This time I ordered my wife 100 roses in 3 colors and they shipped from Florida but they ALL died within 3 days even though my wife cut the stems and changed the water each day. The prior times i have ordered flowers they always were perfect and lasted 2 to 3 weeks but the flowers from Florida were not the same as usual. I did order late and only had 3 days to get the flowers which is why I didn't call and complain but perhaps I should have.

Date of experience: October 8, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for sharing your feedback, and we sincerely apologize for your experience. We're sorry that the roses did not meet your expectations this time. We kindly advise scheduling the delivery date 2 to 3 days prior to your special event to allow your flowers ample time to bloom and to account for any potential courier service delays. Also, using the floral food provided can increase the life of fresh flowers by several days, so save some for when you change the water. If you have any concerns, please don't hesitate to reach out.

Alabama
1 review
0 helpful votes
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Good!
October 7, 2024

I needed to order white roses in bulk on short notice. This service was super reasonably priced, quick, and easy. My only complaint was that the roses were a little small and I had a hard time reflexing the petals (they would just fall off).

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 7, 2024
Lina P. GlobalRose Rep
over a year old

Dear Grace,

Thank you for being a valued customer.

I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.

To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.

If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.

Best regards,
Federico

California
1 review
0 helpful votes
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Super easy to order. Arrived on time and in great condition. 10/10 would recommend GlobalRose!

Date of experience: October 7, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for the review and for choosing us for such a special occasion! We're happy that the white roses met your expectations and arrived in perfect condition. Congratulations to your daughter on her wedding, and we hope to serve you again in the future!

Texas
1 review
0 helpful votes
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Beautiful Flowers every time
October 7, 2024
Updated review

Easy to order. Fantastic price. I order for flowers to arrive several days before scheduled event. By event date flowers are PERFECT!

Date of experience: October 7, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for the 5-star review! Your satisfaction is our top priority, and we look forward to serving you again.


Carnations for Memorial Day Tribute
June 3, 2024
Previous review

Carnations arrived as scheduled on Friday. I trimmed stems and put in water. They were beautiful for our Monday event

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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Easy and Good Quality
October 7, 2024

All of my flowers looked great and worked well for the florals that were created for this event. The white roses weren't in the best condition when they arrived, but after cutting the ends and sticking them in water for 24 hours, most of them were healthy again.

Date of experience: October 7, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback, Mike! We're glad the flowers worked well for your event. We recommend hydrating the flowers in their protective carton for at least 10 hours. Additionally, scheduling delivery 2-3 days prior to your event allows ample time for blooming and accounts for any potential courier delays. We're happy everything worked out in the end! If you ever need assistance, don't hesitate to reach out.

Florida
1 review
0 helpful votes
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Always happy to shop at global roses. Very satisfied with the purchase. 100% recommended.

Date of experience: October 7, 2024
Lina P. GlobalRose Rep
over a year old

Thank you so much for your glowing review, Daisy! We're happy to have met your expectations. Your satisfaction means the world to us, and we truly appreciate your recommendation!

Texas
1 review
0 helpful votes
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Beautiful
October 6, 2024

The flowers came on time and came beautifully wrapped! Would certainly order from Global Rose again!

Date of experience: October 6, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your wonderful review, Sara! We're glad the flowers arrived on time and beautifully wrapped. Our team takes great care when shipping to ensure they arrive in perfect condition. We can't wait to serve you again!

Virginia
1 review
0 helpful votes
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Under bloomed flowers
October 6, 2024
Updated review

Flowers were delivered. Flowers were nice. They were small.

Date of experience: October 6, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback, Felix. We're glad you liked the flowers, but we're sorry to hear they were smaller than expected. If you have any concerns or need assistance, feel free to reach out, we're here to help!


Easy to use, easy to pay ;)
September 20, 2024
Previous review

Easy to use, easy to pay ;)

Date of experience: September 20, 2024
Indiana
1 review
0 helpful votes
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Satisfied
October 6, 2024

The roses were very nice, baby's breath could have been more open

Date of experience: October 6, 2024
Lina P. GlobalRose Rep
over a year old

We're glad you were satisfied with the roses. We kindly advise scheduling the delivery date 2 or 3 days prior to your special event to allow your flowers ample time to bloom and to account for any potential courier service delays. This helps ensure you have fresh, vibrant blooms for your special occasion. Thank you for your review and for choosing GR!

Illinois
1 review
0 helpful votes
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Bad batch
October 6, 2024

Not a good batch of roses. I've ordered from
Here before but this batch was pretty much wilted when they arrived to me

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 6, 2024
Lina P. GlobalRose Rep
over a year old

Dear Megan,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Ohio
1 review
0 helpful votes
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Fern stems
October 6, 2024

The purchasing process was easy and they arrived on time and in good condition!

Date of experience: October 6, 2024
Lina P. GlobalRose Rep
over a year old

We're glad everything arrived on time and in good condition. We appreciate your support and look forward to your next purchase!

California
1 review
0 helpful votes
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Very nice selection of roses, just perfect for our event. I will definitely use Global rose again for my flower orders.

Date of experience: October 5, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words! We love that the roses were perfect for your event. We look forward to helping make your future occasions just as special!

Louisiana
1 review
0 helpful votes
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Amazing
October 5, 2024

Definitely would never buy from the store again. Amazing price and flowers

Date of experience: October 5, 2024
Lina P. GlobalRose Rep
over a year old

Thank you, Vince, for your amazing review! We're glad you enjoyed the flowers and found great value in your purchase. We can't wait to serve you again!

Arizona
1 review
0 helpful votes
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Fantastic.
October 5, 2024

Roses were easy to install in all size vases, very fresh, my house smelled fresh for days, delivery and packaging was well done

Date of experience: October 5, 2024
Lina P. GlobalRose Rep
over a year old

Thank you, Julieta! We're happy to hear the roses were fresh and easy to arrange, bringing a lovely scent to your home. We appreciate your kind words and look forward to your next order!

Washington
1 review
0 helpful votes
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Fresh flowers and delivered on time!
October 5, 2024

Great flowers and on time!No Mishaps! Will definitely work with them again!

Date of experience: October 5, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for sharing your feedback! We're happy that your flowers arrived fresh and on time. We look forward to serving you again!

Massachusetts
1 review
0 helpful votes
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A good experience
October 5, 2024

I needed white roses to decorate the banquet hall for my mother's Celebration of Life. I ordered 250 at a good price. The Global Rose website told me I should have them delivered 2-3 days prior to the event. They came on time, were fresh and opened up just right by the day of the event. They were beautiful.

Date of experience: October 4, 2024
Lina P. GlobalRose Rep
over a year old

Thank you, Lauren, for your kind words and for trusting us with such an important occasion. We're honored to have been part of your mother's Celebration of Life and are so glad the roses arrived fresh and bloomed beautifully. If you ever need flowers again, we'd love to assist you.