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GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,520 reviews

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Georgia
1 review
0 helpful votes
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Pink bouquet
September 29, 2024

My experience was good! Shipping was on time! Flowers were very beautiful, yet they did come just a little dis colored. Overall my project came out nice! Overall 4/10

Date of experience: September 29, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're glad your project turned out well and you enjoyed the flowers. We apologize for the slight discoloration. If you need any assistance with your order, we're here to help! Your satisfaction is our priority, and we look forward to making your next experience even better.

Tennessee
1 review
0 helpful votes
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Roses and greenery
September 29, 2024

The order arrived on time and they were perfect, fresh and lasted a long time!

Date of experience: September 29, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind review! We're happy the roses and greenery arrived on time and stayed fresh for a long time. We hope they brought joy and beauty to your space!

Delaware
1 review
0 helpful votes
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Beautiful and fresh eucalyptus!
September 29, 2024

The eucalyptus was so beautiful and fresh- it smelled great and was nicely processed!

Date of experience: September 28, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review and for choosing us! We're glad you enjoyed the fresh eucalyptus and its lovely scent. We hope it added something special to your space!

Virginia
1 review
0 helpful votes
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Great product
September 28, 2024

Recipient loved them! If she's happy, so am I! Wow, 50 character mandate, twice, is a pain in the butt!

Date of experience: September 28, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your 5-star review! We're glad the recipient loved the flower, that matters most! We appreciate your feedback and hope to serve you again soon.

Louisiana
1 review
0 helpful votes
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Dissatisfied
September 28, 2024

The three batches that were sent that did not coordinate where a waste of money.

Date of experience: September 28, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Brandie,

We are very sorry that the carnations you recieved didn't meet your expectations. However, please keep in mind that you ordered 200 ASSORTED carnations, and on this product description and "Product Information" tab the following disclaimer is explicitly shown: "Our Assorted color is a combination of colors randomly selected by our greenhouse teams and is not an exact reflection of the pictures associated with this item."

In the future, if you want to receive specific colors, we invite you to choose our product: 200 Stems of Carnations Your Choice of Up to 8 Colors from this link https://globalrose.com/flowers/your-choice-color-carnations-200.html, where you can choose exactly the colors you want to receive in your assortment.

California
1 review
0 helpful votes
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Best Roses Ever!
September 28, 2024

A week later and these roses are still gorgeous. They've opened up beautifully and the deep red color is so alluring. My partner is definitely happy about these and I would order from here again!

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your positive review! We're glad your roses are still gorgeous and your partner is happy. It's wonderful to know they brought joy! We look forward to serving you in more special moments.

Colorado
1 review
0 helpful votes
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Dependable
September 27, 2024

I was nervous to order my wedding flowers on line. They arrived on time, fresh and beautiful. Using Global Rose was a great decision.

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing Global Rose for such a special occasion! We love to hear that your wedding flowers arrived fresh and beautiful, just as you hoped. It was an honor to be part of your big day, and we look forward to serving you again!

Rhode Island
1 review
0 helpful votes
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Not what I expected
September 27, 2024

Would not buy flowers like this again from GR. Have bought roses in the past that were absolutely beautiful.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Amy,

Thank you for reaching out to us.

We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.

To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.

Kindly note that upon arrival, some fresh flowers may appear dehydrated due to the long journey from South America. However, with proper care, they can regain their vitality within the next 12 hours. We recommend trimming the stems by approximately ½ inch and placing them in clean, room temperature water with the provided flower food. Our flower care tips, available at https://globalrose.com/flower-care.html, can provide you with more detailed instructions to keep your flowers looking fresh and beautiful.

If, despite following our flower care instructions, your flowers still appear wilted or dehydrated, please inform us directly so that we can address your concerns immediately and find a suitable solution.

Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.

Best regards,
Federico

New York
1 review
0 helpful votes
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Wonderful
September 27, 2024

It was nice to order on such short notice.
A shame that about a third of my ranunculus order was so small or snapped, but we were able to utilize them all.

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review, Kristen! We're happy you could use the flowers, though we apologize for the smaller blooms. If you ever need assistance, you can always use our live chat or contact us at [email protected]. We're at your service!

California
1 review
0 helpful votes
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Beautiful
September 27, 2024

Flowers arrived neatly wrapped and we're perfect for our wedding

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy they arrived in perfect condition and made your wedding even more beautiful. Thank you for choosing our flowers for your special day!

Texas
1 review
0 helpful votes
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Great
September 27, 2024

Amazing best roses I've ordered off line would recommend to ppl

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

We're glad you loved the roses and would recommend them. It means a lot to us that you had a great experience, and we can't wait to serve you in the future!

California
1 review
0 helpful votes
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Impressed To Say The Least
September 27, 2024

I did not realize the flowers would be coming from the country: Columbia. I live in Northern California. I definitely had a slight panic seeing the FedEx tracking showing this. Customer support shared with me their warehouse is located in Florida. I quickly saw over the 3 day period my flowers go from Columbia, to Florida, to California. They were scheduled from 9:30-11:30 AM the day I had set to deliver. Then updated to 12 PM PST and delivered about 15 minutes before. I couldn't believe that 1. We got our flowers, 2. They arrived on-time, and 3. That all the flowers were in great shape! I think of all the flowers I ordered, we had 2 bad roses with stems that were broke. It is common and always recommended to buy more than you need to account for these things. We are not upset at all; we are impressed!

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your detailed review, Amber! We're glad your flowers arrived on time and in great shape, we take great care so you can get fresh flowers well-packaged. Thank you for your understanding and whenever you need us, please feel free to reach out at [email protected]. We're grateful for your support and look forward to serving you again!

Illinois
1 review
0 helpful votes
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Everything arrived on time and was very high quality. I could not have been more pleased.

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you, Mary. Your satisfaction means everything to us and we're glad everything was as expected. We appreciate your feedback and hope to serve you again with more fresh blooms.

Kentucky
1 review
0 helpful votes
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Gorgeous Flowers!
September 27, 2024

I will use this company again! Everything was as they promised

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We love that everything met your expectations, and we can't wait to serve you again in the future!

Ohio
1 review
0 helpful votes
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Recommend highly
September 27, 2024

The flowers on time and all four varieties were in excellent condition! Pleasantly surprised and grateful.

Date of experience: September 27, 2024
Lina P. — GlobalRose Rep
over a year old

We're glad to hear everything arrived on time and in excellent condition. Your recommendation means a lot to us. Thank you for your support and for choosing Global Rose!

Tennessee
1 review
0 helpful votes
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Perfect roses, delivered on time
September 27, 2024

I was very nervous that my roses would arrive on time and in perfect condition. My fears were alleviated the second the arrived. They were perfect!

Date of experience: September 26, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your positive experience! We're happy the roses arrived in perfect condition. It's wonderful that we could ease your worries, and we look forward to serving you again!

Florida
1 review
0 helpful votes
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Arrived on time- not necessarily the best quality
September 27, 2024
Updated review

The flowers arrive don time but as the order contains many roses i can't say it was the best experience. The roses didn't came in looking great and even when they bloomed I was lucky I had purchased some other flowers to combine and to distract from the roses

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Lily,

Thank you for reaching out to us.

We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.

To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.

Kindly note that upon arrival, some fresh flowers may appear dehydrated due to the long journey from South America. However, with proper care, they can regain their vitality within the next 12 hours. We recommend trimming the stems by approximately ½ inch and placing them in clean, room temperature water with the provided flower food. Our flower care tips, available at https://globalrose.com/flower-care.html, can provide you with more detailed instructions to keep your flowers looking fresh and beautiful.

If, despite following our flower care instructions, your flowers still appear wilted or dehydrated, please inform us directly so that we can address your concerns immediately and find a suitable solution.

Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.

Best regards,
Federico


Stay away from the roses purchase hydrangeas and carnations
September 27, 2024
Previous review

I wanted lots of roses in my arrangements and just a touch of the other two types. These roses won't last really long and it will take a long time for them to get ready to be used. These arrived well packed and on time. I got tracking notifications all the way till they were delivered

Date of experience: September 26, 2024
Massachusetts
1 review
0 helpful votes
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Awesome
September 27, 2024

The advice on the website as to when to order the flowers was extremely helpful! Also being notified by text of when they were shipped and delivered were accurate and made us plan on the arrival.

Date of experience: September 26, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Dalila. We're glad the delivery notifications and ordering advice helped smooth your experience. It's wonderful to know our flowers met your expectations. We look forward to serving you again!

Florida
1 review
0 helpful votes
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Beautiful and Easy
September 26, 2024

I ordered this bunch of ten bouquets to use as table centrepieces at my wedding. The order arrived on time and straight to my door which was awesome. Some of the flowers were slightly off colour (deep purple instead of bright pink and the carnations had a lavender tone to them), but overall they were perfect. They opened up perfectly following the instructions to order them for arrival 2 days prior to the wedding and lasted for a full week after. The price and convenience was amazing. I would absolutely use Global Rose again.

Date of experience: September 26, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your review, Chelsea! We're glad the flowers arrived on time and worked beautifully for your wedding. However, we apologize for the slight color variation, if you need help or have any issues with your order in the future, please reach out at [email protected] our team is at your service. We are glad they lasted and added to your special day and look forward to serving you again.

California
1 review
0 helpful votes
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Delivery was off on one order flowers not in good shape.
September 26, 2024
Updated review

Not sure I'd order when it's warm out flowers never perked up

Date of experience: September 26, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Douglas,
We are very sorry that your order didn't last longer and we will be more than happy to make it up to you! Please send us an email at [email protected] providing pictures of the flowers that didn't perk up and we will assist immediately. Our team is at your service!


You make it easy
August 30, 2024
Previous review

You make it easy

Date of experience: August 30, 2024

Website is hard to check out
June 18, 2024
Previous review

Website is hard to check out. Need to up date info on my account can't do it

Date of experience: June 18, 2024