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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I had to reach out several times due to various questions and each time the customer service response was extremely quick and helpful!
We're happy to help you and guide you through. Your satisfaction is our goal, and we appreciate your kind words!
I could not place an order until I created an account.
The majority of the flowers did not open in time. They were scheduled to arrive 3 days before the event. They were a day late, which made it worse, but I should probably have scheduled them to arrive 5 days before the event in order for them to have opened in time.
Dear Kristen,
We're truly sorry to hear that your order didn't meet your expectations. We wish you had reached out to us when you noticed the issue on April 5th or 6th, so we could have addressed the issue promptly and provided the best possible solution.
Unfortunately, we did not receive any communication regarding your order, which would have allowed us to send a replacement right away.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos at [email protected], or connect with a live representative via our chat. Our team is here and happy to help!
The process of ordering flowers was easy, directions given for care and the whole delivery process. The flowers came in fresh and are still looking good after 1 week! Will definitely use GlobalRose again!
Thank you for sharing your experience. We'd love to keep impressing you with beautiful blooms on your next order!
Great experience, website is easy to navigate. Communication was good regarding delivery. And flowers were fresh and beautiful.
So happy the flowers arrived as expected and met your expectations. Looking forward to helping you again in the future!
I am an event planner, and some of my designs include fresh flowers that I arrange myself. I have had only great experiences with GR. Floral arrives fresh, and although I lose a stem here and there, this is typical - the majority are beautiful and lasting. Recommend.
We're glad the flowers arrive fresh and meet your needs. That's exactly what we aim to provide, and your satisfaction is our goal.
We appreciate your recommendation and look forward to assisting you with more floral beauty soon.
The hydrangeas were the best quality flowers and lasted well beyond the wedding reception I was extremely impressed. They were delivered on time I was worried that they would wilt but once they had a fresh cut and clean water they stayed healthy looking and opened up magnificently.
Thank you for your feedback! We're happy the hydrangeas exceeded your expectations. With proper care, they are stunning, and we're glad they brought joy to your special day.
Did not include my message - It was very important as it was a condolence message
Hi Richard,
Thank you for your feedback, and we're truly sorry to hear that your message was not included—especially given the importance of a condolence note. We understand how meaningful that is, and we sincerely apologize for the oversight.
Please note that messages are printed exactly as entered at checkout, but we regret that, in this case, it did not arrive as expected.
Thank you for bringing this to our attention. We will work hard to ensure it won't happen again.
Best regards,
Global Rose Customer Service Team
HAD A LOT OF PROBLEMS PROCESSING THE ORDER
I have had trouble in the past with the delivery which affected the flowers when they were delivered late in the day instead of in the morning.
Dear Colette, thank you for your feedback. We're sorry to hear about the past delivery inconvenience. Please note that orders are delivered by FedEx or UPS between 8:00 a.m. and 6:00 p.m. on the selected date, and timing within that window depends on the courier.
We appreciate your understanding, and if you have any questions, don't hesitate to reach out.
My order of astroemeries and filler greens arrived on time and beautiful. I created 24 vases for a fundraising event, and everyone commented on the beauty of the flowers. After the event i donated them to a local nursing home memory care unit and the residents enjoyed the flowers even longer.
Thank you for sharing your experience! We're honored to have been part of your fundraiser and love hearing how the flowers continued to bring joy even after the event. Providing fresh, beautiful blooms for moments like these is what we're all about.
Ordering is always a breeze and this is my 6th year ordering bulk flowers for our mother's at church and they always arrive on time and beautiful!
Thank you for your continued support. We're committed to providing reliable service and beautiful blooms every time, and we're grateful to be your go-to for your occasions.
I got the flowers the day I supposed to get them. The flowers were well packaged and secured. The flowers were big and beautiful. They lasted several days after the event.
Thank you for sharing your experience! We aim to deliver high-quality blooms that make a lasting impression. We're happy they were everything you hoped for your event.
For several years I have ordered 100 carnations o be placed on our church's large cross on Easter Sunday. The flowers are always nice and delivered on the asked for date.
Thank you for your continued trust. We're honored to be part of your Easter tradition. We aim to provide beautiful flowers each time and are happy to meet your expectations!
The bicolor blue n white roses were BEAUTIFUL- when I finally sleuthed the flowers whereabouts. The delivery service did not deliver on the scheduled day and I discovered that he decided to return them to his warehouse- rather than telephone and ask me which home is mine. I told the warehouse to tell him to turn around to meet me at a gas station. When I arrived, he had dumped the roses with the gas station cashier! I had ordered 100, (as the base flowers for centerpieces for my daughter's bridal shower), so I pulled a few from the box to thank the cashier. The flowers were large, long stem, beautiful blooms.
Hi Cheryl,
Thank you for taking the time to share your experience with us.
We're truly glad to hear that the bicolor blue and white roses arrived beautiful and met your expectations for such a special occasion—your daughter's bridal shower sounds lovely.
That said, we sincerely apologize for the inconvenience caused by the delivery process. We understand how frustrating it must have been to track down the order and coordinate the pickup under those circumstances. This is certainly not the level of service we aim to provide.
Your feedback regarding the delivery experience has been noted, and we will be sharing it with the carrier to help improve future deliveries.
We truly appreciate your patience and are happy the flowers themselves made a positive impression. If there's ever anything we can assist you with in the future, please don't hesitate to reach out.
Best regards,
Customer Service Team
I have been using GlobalRose for my Kentucky Derby roses for the past 4-5 years and have never been disappointed. My orders always arrive on time, are in great condition, and last.
We're honored to be part of your tradition. Thank you for sharing and for choosing us! That's exactly the experience we aim for, and we appreciate your kind words.
I have had excellent experiences with Global Rose and will highly recommend them to others.
Also, we are a tax-exempt organization.
Thank you so much for your support and recommendation! That's the experience we aim for.
For your tax-exempt request, please email us at [email protected], and our team will be happy to assist you!
We hosted a dinner for about 50 people and ordered 12 centerpieces. They arrived on time and were in excellent condition - simply beautiful!
That's exactly the quality and service we strive to deliver every time. Thank you for sharing!
The experience with ordering flowers from global rose, was OK. The flowers all came in separate packages shipped separately and two of them were delayed a day. A little nerve-racking. The flowers did not hold up as well as I had hoped.
Hi,
Thank you for your feedback. We truly appreciate you taking the time to share your experience.
We would like to clarify that our delivery commitment is within +/- 1 day of the scheduled delivery date. This information is clearly outlined both during checkout and in the order confirmation email sent at the time of your purchase.
Additionally, we sent you an email on Thursday at 12:10 PM to inform you about the shipment delay, so you would be aware of the situation as soon as possible.
Regarding the quality of the flowers, we currently do not have any claims registered for your order. As stated in our policies, any claims must be submitted within 24 hours of receiving the flowers by contacting us at [email protected], so we can properly review and assist.
We truly value your feedback and appreciate your understanding.
Global Rose is an outstanding choice for ordering flowers in bulk for important occasions.
We're honored to be part of your special occasions and appreciate your kind words. Thank you!
Would be nice to have the ability to send to multiple shipping addresses for each item ordered. I had to order for 3 birthdays at once and had to do separate orders to get them shipped to separate people
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Jessica! It's always our goal to bring beauty and joy with every bloom.