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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,568 reviews

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Tennessee
1 review
0 helpful votes
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Perfect
October 29, 2024

Super attentive. Easy to work with. Roses were great and came right on time

Date of experience: October 28, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback. We look forward to making your experience just as seamless every time!

Florida
1 review
0 helpful votes
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Beautiful flowers
October 28, 2024

Easy to order, received timely, flowers were everything we expected.

Date of experience: October 28, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! We're glad everything met your expectations. Enjoy the beauty of your flowers, and we hope to serve you again!

New Jersey
1 review
0 helpful votes
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Beautiful Yellow and orange roses!
October 28, 2024
Updated review

The roses came perfectly packed and the buds were closed, not completely but somewhat. In the following 2 days the flowers opened up and looked amazing, they're still gracing us with their beauty! The orange and yellow compliment each other so well. Will definitely buy again and recommend to others.

Date of experience: October 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for sharing your experience and for your recommendation! We love that the roses add beauty to your space and look forward to serving you again!


I love Global Rose!
June 10, 2024
Previous review

I love Global Rose! Super easy to choose and order an array of flowers. Delivered on time and my flowers come packaged nicely and they last much longer than expected.

Date of experience: June 10, 2024

Edy to find my flowers of choice and easy to check...
January 26, 2024
Previous review

Edy to find my flowers of choice and easy to check out!

Date of experience: January 26, 2024
New Jersey
1 review
0 helpful votes
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Not sure I'll order again
October 27, 2024
Updated review

Found the site a bit difficult to navigate to bouquets in groups, and prices for what I received would have been cheaper at the florist.

Date of experience: October 27, 2024
Lina P. — GlobalRose Rep
over a year old

We're sorry to hear about your experience with our website and pricing. Please keep in mind that we already offer wholesale prices. If there's anything we can assist you with, don't hesitate to get in touch with us at [email protected]


Found the site a bit difficult to navigate to bouquets...
September 30, 2024
Previous review

Found the site a bit difficult to navigate to bouquets in groups.

Date of experience: September 30, 2024
Sweden
1 review
0 helpful votes
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Beautiful
October 27, 2024

Absolutely thrilled with my experience ordering from Global Roses! The quality of the roses was beyond expectations – fresh, vibrant, and long-lasting. They arrived on time and were packaged with care, ensuring every stem was in perfect condition. The colors were stunning, and they made the occasion truly unforgettable. Highly recommend Global Roses to anyone looking for beautiful, high-quality roses that impress. I'll definitely be ordering again!

Date of experience: October 27, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing such a glowing review! We're happy that our roses exceeded your expectations and made your occasion unforgettable. We can't wait to bring more beauty to your future events!

Ohio
1 review
0 helpful votes
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Many great orders!
October 27, 2024

I have worked with global rose a few times now with great success. Their orders are prompt and professional. This has been the only order I was disappointed in. I assume it was a one off given the recent weather.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Kaitlin,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

California
1 review
0 helpful votes
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Hot Pink Floyd
October 27, 2024

Gorgeous roses! Rich hot pink. Only one that was too small to use out of 100. Very pleased with the packaging and quality.

Date of experience: October 26, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience. We hope they added a special touch to your event! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Illinois
1 review
0 helpful votes
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Roses are a great symbol of Love
October 26, 2024

Purchasing 75 roses for an alumni teacher!
Wonderful experience. Will share photos later

Date of experience: October 25, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Carol, we're honored to help celebrate an alumni teacher with our roses, and we hope they bring lots of joy.

Utah
1 review
0 helpful votes
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Wonderful Customer Service
October 25, 2024
Updated review

Customer service is very helpful. Very favorable experiences over all. Most of the flowers are fresh and they have a wonderful variety of choices for the cost.

Date of experience: December 3, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Julie. We're always here to help make your experience the best! Thank you for your feedback and for choosing GR.


I would very much appreciate it if a wishlist without...
March 9, 2024
Previous review

I would very much appreciate it if a wishlist without a time limitation (or at least a couple of days could be created.

Date of experience: March 8, 2024
North Carolina
1 review
0 helpful votes
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GB experience
October 25, 2024

The payment option is unclear. I checked the credit card line and then was sent to Pay Pal. I contacted Customer Service, got a response the next day, and tried to click on Checkout. That got me to the correct page for credit card, but then I was told my info was incorrect. I tried again today and it finally worked.

Date of experience: October 25, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your experience! You were using the link 'Debit or Credit Card powered by PayPal,' which directed you through PayPal's platform and may have caused some confusion. We truly appreciate your feedback, as it's incredibly valuable in helping us improve the clarity of our checkout process. I'll also follow up with you directly via email to ensure everything went through smoothly. Thanks again for helping us create a better experience!

West Virginia
1 review
0 helpful votes
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Great Roses
October 23, 2024
Updated review

Ordered 50 roses and they were excellent and lived for 10 days!

Date of experience: October 23, 2024
Lina P. — GlobalRose Rep
over a year old

We are happy to provide great flowers and we appreciate your feedback and support. Looking forward to providing you with more great flowers in the future!


Great Flowers
August 28, 2024
Previous review

Fast service, nice looking bouquets and many selrctions to choose from for ypur special occasions

Date of experience: August 28, 2024
Michigan
3 reviews
0 helpful votes
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White Calla Lilies Large and Minis
October 23, 2024
Updated review

The order process was very good. The delivery process was very good. However, the quality is not good. My Flowers did not even last three days after receiving them and that is very poor and unfortunate.

Date of experience: October 22, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Johnetta,

We are very sorry that one of your three calla lilies orders didn't meet your expectations. We are aware that you had issues with the order 719595 of 12 Calla Lilies. Nevertheless, we are happy to know that our claims team processed your claim today and an issue was initiated from our side.

We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!


Great website and lots of flowers to choose from
October 7, 2024
Previous review

Great website and lots of flowers to choose from.

Date of experience: October 6, 2024

Pretty flowers
October 7, 2024
Previous review

Pretty flowers. Lots of selections.

Date of experience: October 6, 2024
New Jersey
1 review
0 helpful votes
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Beautiful roses!
October 22, 2024

Beautiful roses! Arrived on time, great service. I would definitely be using their services again.

Date of experience: October 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad you loved the roses and they arrived on time. We look forward to serving you in the future!

Utah
1 review
0 helpful votes
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Just what I wanted!
October 22, 2024

I ordered over $900. Of flowers for my granddaughter's wedding. Everything I ordered was very fresh and arrived as agreed upon. The was a minimum of damage. 3 of the 100 orange crush roses had heads broken off as did a few of the orange spray roses. That was much less breakage than I expected. Also one of the ranunculus arrived as only a stem with no bloom and the Bells of Ireland were very limp and took more than 2 days to hydrate. They remain daily limp and some stems could not be used. Otherwise, everything was very fresh, beautiful as pictured. The ordering process was easy and the company was easy to work with. I would recommend this source for bulk fresh flowers. The wedding arrangements and bouquets were beautiful. The bride was very happy at how beautiful the flowers were. Thank you, Global Rose for helping me make my granddaughter's wedding everything she'd hoped for.

Date of experience: October 22, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your detailed review! We're glad the flowers were fresh and beautiful, and we're honored to have been part of such a special event. We apologize for the minor issues with a few stems and will work on improving. Your recommendation means a lot, and we're so glad the bride was happy!

New Hampshire
2 reviews
0 helpful votes
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Highly recommend
October 22, 2024

The flowers arrived in good condition. Good job Global Rose

Date of experience: October 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind review! We're happy the flowers arrived in good condition. We appreciate your support and look forward to serving you again!

Tennessee
1 review
0 helpful votes
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Turned out beautiful
October 22, 2024

The roses turned out beautiful for our occasion. They arrived on time. They had the best price for what we needed and they did not disappoint.

Date of experience: October 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your wonderful review and for choosing us! We're happy the roses were beautiful for your special occasion. We look forward to serving you again!

Wisconsin
1 review
0 helpful votes
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Customer service
October 22, 2024

Great customer service that was quick to answer questions.

Date of experience: October 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're glad to hear you had a great experience with our customer service. We're here to help anytime you need us!

Ohio
1 review
0 helpful votes
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Perfect
October 22, 2024

I needed quite a bit of flowers within 4 days. This company delivered- on time, beautiful flowers, and for a good price. Definitely recommend.

Date of experience: October 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're happy to have met your needs with timely delivery, beautiful flowers, and great pricing. Your recommendation means a lot to us! We look forward to serving you again!

Texas
1 review
0 helpful votes
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Disappointed
October 21, 2024

Wish the product was a bit better than what I received Very disappointed with the product I received. I had high expectations specially with the price I paid. The white roses were bruised and broken at the steam

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Lina P. — GlobalRose Rep
over a year old

Dear gabriela,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Illinois
1 review
0 helpful votes
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Thank you
October 21, 2024

Very beautiful flowers. My wife was very happy. Thank you..

Date of experience: October 21, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your lovely feedback! We love that your wife was happy with the flowers. We appreciate your support and look forward to helping you in the future!