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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,509 reviews

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Florida
1 review
0 helpful votes
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Roses arrived on time, the order was easy to place, Saturday delivery was a nice option. Rosa looked very healthy and began to open as soon as I put them in water.

Date of experience: January 21, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words, Lori! We love that your roses arrived on time and opened so beautifully. It's always our goal to provide fresh, healthy blooms for you to enjoy.

Texas
1 review
0 helpful votes
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It was a fluid experience, with communication at every step.

Date of experience: January 21, 2025
Lina P. GlobalRose Rep
over a year old

We're happy that you loved the bouquet and had a smooth experience. Your satisfaction means everything to us and we're grateful for your kind words!

New Jersey
1 review
0 helpful votes
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Best place to purchase flowers!
January 21, 2025

Other then the UPS driver leaving the roses at the side of the road in the snow, Global has always come through with flying colors! I will continue to use Global and I always tell everyone about Global.
Thank you, Suz

Date of experience: January 21, 2025
Lina P. GlobalRose Rep
over a year old

Thank you, Suzanne. We're sorry about the UPS delivery issue, but we're glad everything met your expectations. We appreciate your recommendation and support and look forward to serving you again.

Illinois
1 review
0 helpful votes
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Carnations
January 21, 2025

Arrived on time and as expected. Flowers are always beautiful and lasting

Date of experience: January 20, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words! We're glad your carnations arrived on time and met your expectations. We appreciate your support and look forward to providing you with more beautiful, long-lasting flowers in the future!

Utah
1 review
0 helpful votes
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I've ordered twice from your company. It was here on time. Not sure if you could use more insulation in the winter

Date of experience: January 20, 2025
Lina P. GlobalRose Rep
over a year old

Dear Cindy,
Thank you for your continued support and for taking the time to share your feedback! We're thrilled to hear your orders arrived on time, but we appreciate your note about insulation during the winter months.
We've shared this with our greenhouse supervisor to look into it further. Your input helps us ensure every delivery is perfect, no matter the season!
Looking forward to serving you again soon. Thanks for being a valued customer!

Kansas
1 review
0 helpful votes
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Not bad
January 21, 2025

Unfortunately roses didn't last even 10 days. Were cut under water (midzukiri) so no air gets inside, handled perfectly and water changed every two days. Withered within 7-8 ( buds very opened fully by the end of the second daydays. Also had two different stem sizes: one almost twice as narrower than the others, not sure if it was intentional. Overall with super fast shipping, great packaging, beautiful rose buds will give it solid 4 of 5 for the roses themselves and 5 overall. Will buy again, hoping for longer vase life next time. Not b*tching, just fair facts in case if you guys really care. Overall thank you again!

Date of experience: January 20, 2025
Lina P. GlobalRose Rep
over a year old

Dear Roman,
Thank you so much for your thoughtful and detailed feedback! We're so glad you appreciated the fast shipping, packaging, and beautiful roses, but we're truly sorry to hear they didn't last as long as expected.
We take this seriously and have already escalated your feedback to our greenhouse supervisor to investigate further. We want every bouquet to meet our highest standards, and your insights are incredibly valuable in helping us improve.
Also, please check your email. We've sent you a little gift as a thank-you for your honesty and support. We hope to serve you again and deliver an even better experience next time!

Texas
1 review
0 helpful votes
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Excellent
January 20, 2025

These were beautiful! I will be back for more.
500 might have been to many though! 😂

Date of experience: January 20, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your review, Justin! We're glad you loved the flowers and appreciate your support. If you ever need more, we're happy to help!

New York
1 review
0 helpful votes
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Beautiful
January 20, 2025

The flowers were delivered perfectly on time and they are beautiful

Date of experience: January 20, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words. Enjoy your flowers!

Georgia
1 review
0 helpful votes
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Rate
January 20, 2025
Updated review

Thank You look forward to buying more flowers from your company

Date of experience: January 20, 2025
Lina P. GlobalRose Rep
over a year old

We're glad you enjoyed your experience and look forward to providing you with more beautiful flowers!


First time customer
February 2, 2024
Previous review

Sorry but this was my first purchase with this company. I heard great things so I ordered 50 roses next day delivery. I was eager and waited for the roses. The whole weekend I waited and they never showed. I woke up and reached out to them Monday morning. First they never really heard my side of the story. They from the jump said if they are lost are stolen its not there problem. To sum it up the flowers wete delivered to my neighbors address which was clear in the picture from FedEx. Please be mindful of this purchase

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
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Beautiful
January 20, 2025

Quick service, easy to use website with customer support if needed. Email contact support through the whole process. Great experience will order again

Date of experience: January 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you, Judy. We're always at your service and happy to provide you with more beautiful blooms in the future!

New York
1 review
0 helpful votes
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Simply Beautiful
January 20, 2025

I chose these flower for my Brothers celebration of life service and it was splendid.

Date of experience: January 20, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your review and for choosing us, we're happy our flowers could be part of your brother's celebration and look forward to serving you again!

New Jersey
1 review
0 helpful votes
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Thanks
January 20, 2025

Fresh and nice flowers, delivery on time, fresh and curated box

Date of experience: January 20, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback. We're glad you enjoyed the flowers and timely delivery. If there's anything we can do to enhance your experience, we'd love to assist!

California
1 review
0 helpful votes
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Easy to order
January 17, 2025

Fast, easy and delivery was on time and as advertised. Ordering online was easy.

Date of experience: February 18, 2025
Lina P. GlobalRose Rep
over a year old

We appreciate your 5-star review! If you ever need more flowers, please don't hesitate to let us know.

Indiana
1 review
0 helpful votes
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Great Flowers
January 17, 2025

Arrived on time with shipping information. Flowers had minimal loss compared to other companies.

Date of experience: January 17, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your kind words! We're glad your flowers arrived on time and in great shape. We appreciate your support and if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Florida
1 review
0 helpful votes
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Very Easy website to order from. Was able to order what I wanted in under 2 minutes.

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback and support! We hope to continue providing more beautiful blooms in the future.

Texas
1 review
0 helpful votes
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Hypericum disappointed
January 16, 2025
Updated review

Global Rose did a great job of communicating. The hydrangeas were beautiful and held up terrifically! The hypericum were not worth purchasing however. They were sparse and many were dead looking when received.

Date of experience: January 3, 2025
Lina P. GlobalRose Rep
over a year old

Dear Brenda,

Thank you for your feedback! We are thrilled to hear that you loved the HJydrangeas. However, we are deeply sorry about your dissatisfaction with the quality of Hypericum you received. Your feedback is very important to us, and we genuinely appreciate you bringing this issue to our attention.
We wish you had contacted us as soon as you received your order on January 3 so we could have looked into your case and maybe provided some tips to process your Hypericum so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours)

We kindly remind you that our claims policy states that to process a claim, Global Rose needs to be notified via email within 24 hours of delivery. Since we are handling fresh flowers, timely notification is crucial so we can react promptly and send a replacement if necessary. To know more about Global Rose's policy, kindly refer to the order confirmation email or as stated on our website https://globalrose.com/FAQS.html. We are very sorry for any inconvenience caused and we appreciate your feedback as it helps us improve our services.


Mediocre at best.
January 7, 2025
Previous review

The communication was good, letting me know my flowers were going to arrive early. The hydrangeas are beautiful, but the hypericum was definitely not worth the purchase. They were skinny and many parts of the berries were dead. They barely show up in the arrangement.

Date of experience: January 4, 2025
Ohio
2 reviews
0 helpful votes
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Cala lillies
January 15, 2025

I needed cala lillies for my daughter's engagement party in January and global Rose gave a good price.
Due to bad weather delivery was delayed and some lillies were wilted,some in good condition.
I wish website had specified the size of the lillies as small.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2025
Lina P. GlobalRose Rep
over a year old

Dear Prabhleen,

Thank you for your feedback, and congratulations on your daughter's engagement! We appreciate you choosing Global Rose for such a special occasion.

We sincerely apologize for the weather-related delivery delay and the condition of some of the calla lilies upon arrival. We understand how important it is for flowers to be fresh and perfect for your event.

To investigate the issue better, please contact us at [email protected] with pictures of the flowers. This will help us assess the situation and work toward a resolution.

Regarding the size, we appreciate your feedback and will review our product listings to ensure that size details are clearly stated for future customers.

Thank you for bringing this to our attention, and we look forward to assisting you further.

Warm regards,

The Global Rose Team

Maryland
1 review
0 helpful votes
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Rose order
January 15, 2025

I received the roses on time.
Only issue was there was no plant food in the package.

Date of experience: January 14, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback! We're glad the roses arrived on time and we apologize for the missing flower food. You can replace it with a teaspoon of sugar for every 25-50 stems or a clear soda like Sprite. Remember to change the water every other day for freshness!

If you need further assistance, don't hesitate to reach out. Our team is at your service!

California
1 review
0 helpful votes
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I purchased these 50 Next Day Roses that took 3 days to get to me, which is not unusual, in a rural location, which I planned for anyway, however, I was disappointed to get smaller than normal 1/2 yellow 1/2 white roses when the photo showed pink and red full size flowers. I have had 2 out of 3 good experiences, I will read the details better in the event the photo is just a suggestion, but not a commitment to the colors, as in roses and for events, color matters. Thx.

Date of experience: January 14, 2025
Lina P. GlobalRose Rep
over a year old

Dear David,

Thank you for your feedback, and we truly appreciate your honest review. We're sorry to hear this experience didn't quite meet your expectations.

To address your concerns, we can confirm that the flowers arrived within our commitment timeframe, which allows for +/- 1 day of the scheduled date, even in rural locations. The roses you received, when fully bloomed, should have a diameter of approximately 3.1 inches. If they didn't meet that standard, please let us know and we'd be happy to make it right. 🌹

As for the colors, we understand how important that detail is for events. On our product page, we do include a disclaimer noting that our "Assorted color" option is a combination of colors randomly selected by our greenhouse teams and not an exact match to the pictures shown. Also, if you scroll through the product photos, you can also see examples of some of the color combinations you might receive. We hope this helps clarify things, and we'll work on making this information even clearer moving forward. We're sorry if that wasn't clear and will work on ensuring this information stands out better for future customers.

We're so grateful you've had good experiences with us in the past, and we hope to exceed your expectations next time!💐

Texas
1 review
0 helpful votes
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Quick and Timely
January 14, 2025

I ordered carnations last minute as another vendor fell through. I was able to place my order and have them delivered within a week. My order was filled with beautiful, healthy carnations. I was highly impressed with the quality of flowers I received. I will use Global Rose again in the future.

Date of experience: December 14, 2024
Lina P. GlobalRose Rep
over a year old

Thank you for your review and for choosing us. We're happy that the carnations met your expectations. Customer satisfaction is our top priority, and we look forward to serving you again!