On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The flowers are beautiful, but they were a bit more open than I was expecting based on your statement of buying them several days in advance to ensure they would bloom in time. Most were open by the time they arrived and they were a little dry. It seems we've nursed them back and everything is fine, I just hope they last for deliveries in the next two days!
I received all of my roses in a timely manner! They were very well packaged and all so beautiful.
Thank you for your support and for choosing Global Rose. We appreciate you!
What a wonderful surprise to receive by FED EX 50 Roses. The minutes the steams were trimmed and put in water they blossomed beautifully.
What a lovely surprise! Along with the order, there was no message included but we are happy that you loved them.
If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]. Enjoy your roses!
Out of 250 stems only 2 fell apart. Flowers looked vibrant and full. Great experience, will buy again.
We apologize for the two stems that fell apart but are grateful for your support! We're happy you enjoyed the vibrant flowers and hope to assist you again with more floral beauty!
I have ordered from Global Rose a few times now and the flowers are beautiful and well packaged. Shopping is easy and delivery is quick.
Thank you for your continued support! We take great care in packaging and providing the best so we're happy for your review. Thank you for choosing us and for sharing your positive feedback.
Customer service was quick to reply and accommodating for my change with my delivery date.
The flowers came on time, and were beautiful.
Thank you!
Thank YOU! Your satisfaction is our priority, and we're always happy to assist. Enjoy your beautiful roses!
The 350 roses were ordered on Friday and shipped Saturday from Bogota to Atlanta, Georgia. The box that contained 100 were amazing and beautiful. The box that had the other 250 had broken roses and they looked older than the first box. I only ordered a 250 box because you can't order two
100's and then a 50 count. We are selling these in a high school for Valentine's Day. Unfortunately, I will not be able to fill all my pre-orders because of the condition of some of the roses in the second box. All in all, I will probably try them again one more time next year.
Dear Kevi,
Thank you for your kind words!
We are very sorry to hear that you had issues with your last order. We kindly remind you that our customer satisfaction is our number one priority and you can always reach us at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Roses came in on time. But the quality was not what i expected. They're either droopy. Too small or they have brown spots.
Dear Sanjuana,
Thank you for your feedback. We're sorry to hear that the flowers did not meet your expectations. Our team will be reaching out to you via email shortly to address this issue.
Best regards,
Customer Service Team
www.globalrose.com (http://www.globalrose.com)
Follow us on Instagram!@globalrose (https://www.instagram.com/globalrose/)
We order flowers twice a year to hand out to our customers. The deliveries are timely and the flowers always look great.
We're honored to be part of your special tradition and glad the flowers always meet your expectations. We look forward to your next order!
Everything went as expected. Use Global Rose every year! All flowers were great.
Thank you! We're happy to hear everything went as expected and you loved the flowers. We look forward to serving you again next year!
The carnations are beautiful. Thank you so much! Delivery was as expected. Will definitely order again from this company
Thank you for your order and review, Jaqueline! It's great that you loved the carnations and the delivery met your expectations. We hope to assist you on a future occasion!
Thank you for your kind review! We're glad you were happy with the delivery and flowers, that's what we aim for and we appreciate your support.
Super helpful. Lots of communication and updates throughout the process of ordering and receiving product.
We're always at your service and your satisfaction is our priority. Thank you for your review and for choosing Global Rose!
Thank you for your kind words, Donna! It's great to hear you were happy with the quality of the roses and delivery. We appreciate your feedback and look forward to providing more floral beauty your way!
Ordering and shipping were very easy. I even changed my delivery date after purchasing with no problem. Only 12 of the 100 roses i ordered were damaged. Moldy/rotten. Honestly i was expecting more
We are glad to hear the ordering and shipping process went smoothly! We're sorry about the damaged roses, though—that's not the quality we aim for. We appreciate your feedback and will work on ensuring better consistency. Hope to serve you again!
The website is easy to navigate, and shipping options are available. The time frame of the delivery was accurate, and the communication was appreciated about the status of the order.
Thank you for your review! We're happy to have met your expectations. We appreciate your feedback and look forward to serving you soon!
The shipping was good for how far out I ordered them they gave updates when shipping process started; once i got my flowers i took them out packaging and began the bouquet making process most of the red roses i ordered were falling apart just from picking them up: not a full bud whatsoever, the yellow ones were better but the red ones also had flimsy bud heads and slouched over. ALL in all i would be very mindful about ordering through them if you want quality roses
Thank you for your feedback, and we're sorry to hear about your experience with the red roses. Quality is our top priority, and we appreciate you bringing this to our attention. We are glad to know that our claims team has processed a refund for you, and we hope to have the opportunity to provide you with a better experience in the future!
They arrived on the date we asked for. They look great and smell even better. Very pleased.
Thank you for your review, Michelle! We're happy our roses arrived on time, looked great, and smelled amazing. Your satisfaction is our priority, and we look forward to serving you again!
Always an easy shopping experience. We did get colors that weren't part of the Valentine's bundle but not a huge deal.
Thank you for your review! We're glad to hear your shopping experience was easy. We apologize for any confusion with the colors. Our Valentine's bundle may include classic red, pure white, pastel pink, and even unique bi-color blooms. We appreciate your understanding and are always here to assist at [email protected] if needed!
Roses came in better than expected! Right on time, and in fantastic condition
Thank you for your lovely review! We're glad our roses exceeded your expectations and arrived on time in fantastic condition. Your trust in Global Rose means the world to us, and we look forward to serving you again soon!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We're glad the flowers arrived on time and perked up after hydration. Our blooms are shipped fresh and it's great to hear you enjoy them. If you ever need tips on flower care or further assistance, we're happy to help!