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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,449 reviews

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North Carolina
1 review
0 helpful votes
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Just missing a few...
February 16, 2025

Ordering was very easy and my order arrived in a timely manner. The order was delayed one day, but I had allotted time for delivery since it was around Valentines Day, so the delay was okay. I ordered a bulk order of assorted carnations for the high school I teach at. The only issue I had was a few stems did not even have flowers on them and several stems and/or flowers were broken, so I was not able to use them.

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Glad to hear the ordering process was easy and that your order arrived on time despite the slight delay. We're sorry to hear that some stems were missing flowers or arrived damaged. We always strive for the best quality, but sadly we didn't receive any claim from you regarding this. If you ever experience any issues, please email us at [email protected] within the first 24 hours of receiving your product so we can make it up to you!

Virginia
1 review
0 helpful votes
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No complaints!
February 16, 2025

Highly recommend. Loved the carnations ordered! Quality flowers, great size too!

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your review! It's our pleasure to provide quality flowers that meet your expectations. We appreciate your recommendation and look forward to serving you in the future!

Wisconsin
1 review
0 helpful votes
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Nice flowers!
February 16, 2025

Came in and looked great! Fresh and vibrant colors!

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you! It's great that your flowers arrived looking great and as expected, your satisfaction is our priority, and we appreciate your support.

New York
1 review
0 helpful votes
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Disappointed
February 16, 2025

Flowers were very dried out and crumbly. Very disappointing. See photos

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Dear James,

We're very sorry to hear that your flowers did not arrive in the expected condition. We take quality very seriously and would love the opportunity to assist you.

Please contact us at [email protected] with pictures of the flowers so our team can review the issue and work toward a resolution.

We appreciate your feedback and look forward to assisting you.

Best regards,

Customer Service Team

Florida
1 review
0 helpful votes
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Very nice flowers
February 16, 2025

Yellow roses arrived on date requested which was Valentine's Day, flowers were beautiful.

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

We're satisfied to know your yellow roses arrived on time for Valentine's Day and added a touch of beauty to your celebration. It's our pleasure to serve you!

Delaware
2 reviews
0 helpful votes
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Beautiful and exquisite
February 16, 2025

Each and every rose is a marvel. Color is deep and vibrant. Most perfect flowers I ever received. Freshness is amazing as well. Best flower gift ever.

Date of experience: February 14, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your review! We're glad every rose met your expectations, it's our pleasure to help create the perfect gift experience and we appreciate your support.

California
1 review
0 helpful votes
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I will definately purchase again
February 16, 2025

I will definitely purchase again the quality was perfect for my event.
The shipping was my only issue. They did not deliver on the 13 as requested. Instead saying they could not find my house... sadly ups has never.had an issue.

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your feedback! We're glad your flowers were delivered within our commitment time frame, even though the shipping wasn't perfect. If you ever need assistance, we're here for you. We appreciate your business and look forward to serving you again!

Missouri
1 review
0 helpful votes
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Perfect
February 16, 2025

Easy to order and track. Everything turned out beautifully.

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your review. It's our pleasure to provide you with beautiful blooms, and we look forward to serving you on the next occasion!

Mexico
1 review
0 helpful votes
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Perfect
February 16, 2025

Received in time and in perfect condition definitely will buy again

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Your support means the world to us and we're glad your order arrived on time and in perfect condition. Thank you for your 5-star review!

New Jersey
1 review
0 helpful votes
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Excellent
February 16, 2025

I order flowers from your company annually and they never disappoint! We gift our clients a rose every Valentine's Day and they always enjoy them. The flowers are beautiful and come nicely boxed. Always reliable Ang beautiful!

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your continued trust in Global Rose! We're honored to be part of your annual tradition. Your satisfaction is our top priority and we look forward to making every Valentine's Day special for you!

California
1 review
0 helpful votes
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Good service
February 16, 2025

Flowers were beautiful and perfect and fresh out the box………………………………………………………..

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

We're happy to meet your expectations, Adriana. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again!

New Jersey
1 review
0 helpful votes
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Wonderful
February 16, 2025

Was very hesitant that the order would be delivered on time and that the cost was accurate. My worries were unfounded. The flowers were BEAUTIFUL! They arrived exactly when they were supposed and packaged perfectly

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you so much, Theresa. Your satisfaction is our top priority, and we're grateful for your trust. We look forward to serving you again!

Washington
1 review
0 helpful votes
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Stick with Costco
February 16, 2025

These Columbian roses did not impress. The shipped without water and each stem had black spots on the petals. Overall not worth the money. I normally get Columbian roses through Costco for twice the price and double the quantity that look superb.

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Sorry to hear that this order didn't meet your expectations. Just to clarify, all of our roses are sourced directly from Colombia, South America. We always strive for the best quality, but we didn't receive any claim from you regarding this. If you ever experience any issues, please email us at [email protected] within the first 24 hours of receiving your product so we can make it up to you!

New Jersey
1 review
0 helpful votes
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Just what we needed
February 16, 2025

Flowers came on time, were fresh, and were wrapped perfectly

Date of experience: February 12, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for your review! We take great care in packaging, and your satisfaction is our priority. We appreciate your support and hope to serve you again.

California
1 review
0 helpful votes
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Beautiful flowers!
February 16, 2025

Beautiful flowers after I cleaned them up. Received them very fast and constant updates on their process

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Your feedback is appreciated and we hope you continue to enjoy your blooms!

Missouri
1 review
0 helpful votes
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Beautiful roses arrived on time
February 16, 2025

99 white roses delivered when they promised. Used them for the base color/flower for all the bouquets in my daughter's wedding. They were packaged well, beautiful and fresh! It didn't come with any instructions but I chatted with CS and they sent me instructions links right away. Great experience, definitely would recommend this company!

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

We're glad the roses arrived on time and were perfect for your daughter's wedding. Our team is always at your service and we appreciate your recommendation. Thank you for choosing Global Rose.

Michigan
1 review
0 helpful votes
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Great company
February 16, 2025

This company is great to purchase from and I will use them in the future! Beautiful roses delivered quickly!

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you for loving our flowers and sharing your feedback. We hope to continue providing you with more fresh blooms in the future!

District of Columbia
1 review
0 helpful votes
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Best solution for flowers
February 16, 2025
Updated review

Reliable and consistent. I have been a customer for many years and continue to be pleased

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

Thank you! It's awesome to have you as a longtime customer and appreciate your support. Looking forward to many more years of providing you with beautiful flowers!


Product and service is excellent Website navigation...
October 11, 2024
Previous review

Product and service is excellent Website navigation is a bit dated and worthy or a refresh to improve usability

Date of experience: October 11, 2024
South Carolina
1 review
0 helpful votes
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GORGEOUS
February 16, 2025

Easy to order came on time & was as gorgeous as pic of them. Thank you. XOXO RRR

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

We are happy that everything was just as expected. We appreciate your support and look forward to your next order!

California
1 review
0 helpful votes
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Beautiful Roses
February 16, 2025

The fresh roses were packed well with care, and there was no damage. The color was perfect!

Date of experience: February 16, 2025
Lina P. GlobalRose Rep
over a year old

It's our pleasure to meet your expectations! Thank you for your feedback and for choosing GR.