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From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Baby's breath arrived just in time for my daughter's baby shower. They were beautiful!
I wish the rose stems were all the same height, otherwise the flowers are beautiful.
Der Aizhan,
Thank you for your feedback! Please know that the difference in the length of the stems is intentional. We pack the bundles in two layers, with the inner layer having shorter stems and the outer layer having longer stems. This looks strange at first, but helps create volume in your arrangements. We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Beautiful. They were very nice and on time
I would order again
We're happy that you found the flowers beautiful. We appreciate your feedback and hope to continue providing you with more roses!
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Thank you for your feedback! If you ever need assistance please don't hesitate to reach out.
Described in the title above - hopefully I can use you again next year.
Thank you for your feedback! We're sorry if the flowers didn't initially meet your expectations, but we're glad they beautifully bloomed as expected. Your feedback is appreciated and we look forward to serving you again next year.
My order arrived neatly package to ensure every rose was intact. The color was vibrant and the hint of the baby breath elevated the arrangement. I would make Global Rose my first choice
We take great care in details and are happy that your bouquet turned out special. It's an honor to be your first choice, and we look forward to serving you again!
Very positive experience ordering with Global Rose - would definitely partner with them again!
Thank you! We look forward to providing you with more floral beauty in the future.
Love the flowers. Delivery was on time. Amazing quality. Would buy again.
Your feedback is very much appreciated. We look forward to continuing to provide amazing flowers your way and hope to serve you again!
Very satisfied really beautiful flowers. Will definitely order again thank you so much
It's great to know you're satisfied with everything! Thank you for choosing GR and considering us for a future occasion, we'll be happy to help.
We're glad you had no complaints and that your experience met your expectations. Thank you for your positive review and for choosing us!
25 percent of the order had burned petals or the roses were already dead.
Dear Karen,
Thank you for your feedback. We're sorry to hear about your experience. To assist you further, please contact us at [email protected] with details and pictures of the flowers received. Our team will be happy to review your case.
We look forward to helping you.
Best regards,
Claims Department
www.globalrose.com (https://www.globalrose.com)
Follow us on Instagram:@globalrose (https://www.instagram.com/globalrose/)
Flowers were droopy. Idk it keeps asking me to describe my experience but the flowers were literally dropped off and delivery man leave it as it is in the box :| idk what to say? Keeps emailing me to confirm that I received it but then it turns out to be a review :| awkwarddddd
Dear Zoe,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 14 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Flowers should have been all equal size as shown in the website. You need to sell what you preach on the website. That's my complain. The service was great but little less on my expectations and what I received.
Dear Nadia,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 14 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Small roses that did not open. My partner got roses the same time from another company and they were ten times more beautiful than global roses
Dear Patricia,
We are very sorry that your order didn't meet your expectations and after reviewing we don't have any claim regarding this order.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us at [email protected] providing pictures and we will be happy to help! You can also connect to our live chat and speak with a live representative. Our team is at your service!
Flowers did not arrive in the freshest condition. Rose were not different shades of pink as shown in the picture and many of the petals were either dying or brown.
Hi Andre,
Thank you for reaching out and for sharing your concerns.
First, we would like to clarify that the 100 Pink Roses you selected don't guarantee any specific color. In the "PRODUCT INFORMATION" tab you can see the following description: "Color: 1 or more tones of pink can be included but variety is not guaranteed. May include baby pink, soft pink, pastel pink, hot pink, and peachy pink.". If you ever have any doubts about a product or need specific guidance to ensure it matches your vision, our live chat is always available. One of our representatives will be happy to guide you through the options to help you select exactly what you're looking for.
As per the quality, we wish you had contacted us as soon as you received your order on February 13 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Overall happy with ordering experience and quality of product. Just wish red ones were larger bloom
Thank you for your review! We're glad you had a great experience with our product for your restaurant. We appreciate your feedback on the red roses and want to let you know we do offer different stem sizes. If you need any assistance in the future, we're here for you.
Roses arrived well packed, beautiful and on time. Very happy with Global Rose.
Thank you for sharing! We're pleased to hear your pink roses arrived well-packed, beautiful, and on time. Your satisfaction is our top priority and whenever you need more blooms, we're here for you!
Flowers were great but the delivery was horrible I had to chase those flowers all over Arkansas had my wife upset delivery man did not call her or take them to right place uggghh
Thank you for your feedback. We're glad you enjoyed the flowers although we are sorry for the inconvenience caused by the courier. Please note that FedEx and UPS do not call the recipient prior to delivering the flowers.
If you need assistance, please feel free to use our live chat or email us at [email protected] We're here to help!
Easy shopping experience
Excellent shipping
Arrived on time
Thank you, Darius. Your kind words mean a lot to us and we're proud to offer the best. If you ever need assistance finding a flower, please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!
Amazing product, my girlfriend loved it! Delivered on time and in great condition
Thank you for your review and for choosing us! We're happy that our beautiful roses made your girlfriend smile. It's always a pleasure to provide great flowers for every occasion!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy to be part of such a special occasion. It warms our hearts knowing our baby's breath arrived just in time to add beauty to your daughter's baby shower. Thank you for choosing Global Rose!