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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,453 reviews

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Connecticut
1 review
0 helpful votes
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Vday Roses
February 24, 2025

Roses were delivered quickly and arrived in good shape.

Date of experience: February 24, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your review! We're happy that the roses met your expectations and brightened your day.

California
1 review
0 helpful votes
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Delivered as promise, quality is amazing. I'm on the 10th day, and these roses are still looking amzing

Date of experience: February 24, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for sharing! We're glad our roses were as expected. Your satisfaction is our priority and we look forward to delighting you again!

Washington
1 review
0 helpful votes
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Fair.
February 24, 2025

50 red roses were ordered.
25 red roses and 25 substandard apricot roses.

Date of experience: February 24, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your feedback. You ordered 50 stems of roses: 25 red and 25 in a preselected color chosen from our greenhouse of unique beauty. We apologize if this mix wasn't what you expected. If you need anything, please email us at [email protected] our team is happy to help!

Illinois
1 review
0 helpful votes
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Beautiful
February 24, 2025

The flowers were beautiful, but they didn't last as long as they were suppose too.

Date of experience: February 15, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your review! We're glad you loved our flowers. Please note that the vase life is typically 7-13 days. If you need any assistance, feel free to use our live chat or email us at [email protected] we're here to help!

Mississippi
1 review
0 helpful votes
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Roses not in good condition
February 24, 2025

The roses were not in good condition when they arrived.

Date of experience: February 23, 2025
Lina P. β€” GlobalRose Rep
over a year old

Sorry to hear about the issue with your roses. We always strive for the best quality, and we wish we had the chance to assist you. We didn't receive any claim regarding your flowers, but if you ever experience any issues in the future, please email us at [email protected] within the first 24 hours of receiving your product so we can make it up to you!

California
1 review
0 helpful votes
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Quick and reliable
February 23, 2025

Flowers were packed very well. Ordered them for a Valentine's Day event and they arrived quickly and on time based on the tracking information shared.

Date of experience: February 23, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for choosing us for your Valentine's Day event. Your satisfaction is our priority, and we appreciate your support!

New York
1 review
0 helpful votes
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Great experience!
February 23, 2025

Great experience! It was a perfect valentine's day gift. Will order again

Date of experience: February 14, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for choosing us for Valentine's Day and considering us again! We appreciate your support and look forward to your next order.

Connecticut
1 review
0 helpful votes
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Lovely
February 23, 2025

I just received my order, and I absolutely love it! The quality is great, and it exceeded my expectations. Thank you!

Date of experience: February 23, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your review! We're happy your order exceeded your expectations. Enjoy your flowers, and we look forward to serving you again!

Tennessee
1 review
0 helpful votes
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Roses were not fresh at all, was very disappointed to have someone call me that first received them that the roses were not fresh and in good condition. This was a valentines gift so I was kind of upset but maybe I just got a bad batch.

Date of experience: February 14, 2025
Lina P. β€” GlobalRose Rep
over a year old

Dear Marcus,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 13 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Maryland
1 review
0 helpful votes
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Beautiful Flowers Once Again
February 23, 2025

Order came on time and looked amazing! Thank you again Global Rose!

Date of experience: February 23, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for sharing your positive review! We appreciate your support and look forward to serving you again!

North Carolina
1 review
0 helpful votes
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πŸ‘
February 23, 2025

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Date of experience: February 13, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your feedback!

Pennsylvania
1 review
0 helpful votes
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I had ordered roses before from GlobalRose which were great. This batch was not so good with many of the roses damaged or bent over and those died pretty quickly.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Lina P. β€” GlobalRose Rep
over a year old

Dear Christina,

Thank you for your feedback. We're sorry to hear that this batch of roses did not meet your expectations.

To better assist you, please contact us via email at [email protected] with your order details and any relevant photos. Our team will be happy to review your concerns and find a solution.

Best regards,
Global Rose Customer Service

Florida
1 review
0 helpful votes
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Great customer service
February 23, 2025

Ordering was easy, they were quick to respond, and followed up to make sure everything went well with our order.

Date of experience: February 23, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your feedback! We're always happy to assist and if you ever need more beautiful blooms we're here for you.

Georgia
1 review
0 helpful votes
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Great flowers
February 23, 2025

The 50 long stem roses were delivered in great condition!

Date of experience: February 22, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your feedback, Marisol. We're happy that our roses met your expectations. Enjoy your beautiful blooms!

Arizona
1 review
0 helpful votes
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Valentines Flowers
February 23, 2025

Great! Fast and beautiful roses. I will order Mothers Day and other special occasions.

Date of experience: February 14, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your review! We're glad you loved the roses and speedy delivery. We look forward to helping you celebrate Mother's Day and other special moments!

North Carolina
1 review
0 helpful votes
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N/A
February 23, 2025

N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A

Date of experience: February 22, 2025
Ohio
1 review
0 helpful votes
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Magnificent
February 23, 2025

It was absolutely lovely my girlfriend loved it so very much and I will definitely be getting more flowers from here, it was so sweet!

Date of experience: February 22, 2025
Lina P. β€” GlobalRose Rep
over a year old

We're so happy to hear your girlfriend loved the flowers! Thank you for your kind words and for choosing us.

Texas
1 review
0 helpful votes
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The roses were not in great shape when every came and they were not the usual beauriful high quality roses I get from yall

Date of experience: February 22, 2025
Lina P. β€” GlobalRose Rep
over a year old

Dear Amin,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 13 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Georgia
1 review
0 helpful votes
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Decent flowers
February 22, 2025

Didn't know the flowers came in a box. Some of them were smashed in and not fully bloomed

Date of experience: February 22, 2025
Lina P. β€” GlobalRose Rep
over a year old

Dear Shana,
We're really sorry to hear that the presentation of the roses didn't meet your expectations. We completely understand how important it is for a gift to reflect the sentiment behind it. The product information does mention that the roses arrive in 2 bunches of 25 each. We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Florida
1 review
0 helpful votes
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Good and fresh roses from Columbia
February 22, 2025

Good and fresh roses from Columbia with 20-25inch stems. Packed well, 25 roses per package

Date of experience: February 22, 2025
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your kind words! We take great care in packaging and providing the best flowers, so we're happy you enjoyed them.