Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GlobalRose

GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
grey stargrey stargrey stargrey stargrey star

GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

Instant Feedback

8,453 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Sara X.
Unfollow Sara X.
Share Review
Report Review

Excellent service and roses
March 10, 2025

It came one day before so I had plenty of time to rearrange the gift that I was making. Very good price for the quality :)

Date of experience: March 7, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you, Sara! We love that our service and roses added a special touch to your gift. We truly appreciate your kind words.

California
1 review
0 helpful votes
Follow Jean P.
Unfollow Jean P.
Share Review
Report Review

Beautiful!
March 10, 2025

A gift from my son the roses arrived perfectly. Yellow roses are my favorite and these are opening up for full glory.

Date of experience: March 10, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you! It's great to hear the yellow roses arrived as expected and blooming beautifully. We're honored to be part of your special gift!

Pennsylvania
1 review
0 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Share Review
Report Review

Flowers were beautiful exactly as described online. Super long stems allowed me to arrange in tall and short vases. They followed up when I received to see if I had questions and they offered support on my questions on how to care for them until my event. Best flower experience ever! Thank You! Absolutely gorgeous and Global Rose was wonderful to work with!

Date of experience: April 2, 2025
Lina P. — GlobalRose Rep
over a year old

We're happy to be a part of your daughter's baby shower celebration and can't wait for you to receive our blooms. Thank you for your review and for choosing us!

Georgia
1 review
0 helpful votes
Follow Samantha D.
Unfollow Samantha D.
Share Review
Report Review

No Note.
March 10, 2025

The lovely note that I filled out never arrived with the flowers.

She missed the message and didn't know who they were from.

Date of experience: March 10, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Samantha. We're truly sorry your note was missed. We know how important your message was, and we apologize for the oversight. Please know our team prepares every order with care and love. We hope the beauty of our flowers still brought you joy, and we look forward to serving you even better next time.

New York
1 review
0 helpful votes
Follow Shashauna S.
Unfollow Shashauna S.
Share Review
Report Review

Perfect Roses
March 10, 2025

The roses arrived timely and opened up beautifully

Date of experience: March 9, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing! Your satisfaction is our top priority, and we hope to continue providing you with more stunning blooms.

New York
1 review
0 helpful votes
Follow Lil X.
Unfollow Lil X.
Share Review
Report Review

Very nice roses
March 9, 2025

Roses in good condition and perfect looks fantastic

Date of experience: March 9, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind review. We love that everything met your expectations and your feedback inspires us to continue delivering the best!

New York
1 review
0 helpful votes
Follow Laura Y.
Unfollow Laura Y.
Share Review
Report Review

Would recommend
March 9, 2025

The experience from ordering to deliver was smooth they arrived on time and where packed very well

Date of experience: March 9, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad you had a smooth ordering experience and your flowers arrived as expected. That's what we aim for.
Thank you for your review and for choosing GR!

New York
1 review
0 helpful votes
Follow Alex K.
Unfollow Alex K.
Share Review
Report Review

Excellent
March 9, 2025

Very happy! Flowers looked freshly picked and arrived right on time.

Date of experience: March 9, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for sharing your review! We're happy the flowers met your expectations. Your satisfaction is our priority, and we look forward to providing you with more blooms in the future.

North Carolina
1 review
0 helpful votes
Follow Angela X.
Unfollow Angela X.
Share Review
Report Review

100% An Amazing Company
March 9, 2025

Awesome flowers, high quality and packaged well! Arrived fresh and on time!

Date of experience: March 8, 2025
Lina P. — GlobalRose Rep
over a year old

Your satisfaction is our top priority and we always strive to provide high-quality flowers and service. We're glad the order met your expectations and look forward to assisting you again in the future!

Tennessee
1 review
0 helpful votes
Follow Kristi S.
Unfollow Kristi S.
Share Review
Report Review

Good experience
March 9, 2025

Eucalyptus was late and several of the stems not usable. This tightened my timeline to finish 32 table center pieces. Fortunately I had enough extra stems to finish the project with the right look. The mid shaft cuts were disappointing but everything else was great v

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Kristi,

Thank you for your review! We're glad to hear that everything worked out for your centerpieces, though we're sorry for the delay and any unusable stems.

If anything like this happens in the future, please don't hesitate to contact us at [email protected], and we'll be happy to assist you.

Best regards,
Global Rose Customer Support

North Carolina
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

Wry nice roses
March 8, 2025

We were very pleased with our roses. We were not pleased with the mixture of colors of carnations, we ordered hot pink and only received a few the rest were light pink and white.

Date of experience: February 28, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Jennifer,
We are glad that you were pleased with the roses. Regarding the carnations, we wish you had contacted us as soon as you received your order on February 28 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement in the correct color as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

Connecticut
1 review
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

Overall Great Experience
March 7, 2025

My only feedback is I don't like seeing items on the homepage that are out of stock, it makes it confusing.
However, roses came in great condition and bloomed beautifully. Ordered on Thursday and they looked amazing on Saturday/Sunday for our event.

Date of experience: March 17, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback and sorry if it was confusing. If you ever need assistance regarding this or have any questions, please don't hesitate to reach out, our team is at your service!

Arizona
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Gorgeous Blooms
March 7, 2025

My flowers arrived in a timely manner and they were nicely packed to protect the roses. Loved how they bloomed.

Date of experience: March 7, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you, Karen. It's great to hear they bloomed beautifully and you loved them. We appreciate your support and hope to continue providing more floral beauty your way!

Florida
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

Viburnum bushes
March 7, 2025

I think they're all dying. I planted them and am watering them They're drooping still. So I don't know what's going on.

Date of experience: March 7, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Karen,
We're sorry for any confusion! Just to clarify, our plants are not meant to be planted as they don't come with roots. There are fresh-cut flowers. You received your order on February 26, and the typical vase life for viburnum is around 6-8 days, so they are likely reaching the end of their lifespan around this time. We recommend keeping them in fresh water and trimming the stems at an angle to help them last as long as possible.

Massachusetts
1 review
0 helpful votes
Follow Morgan M.
Unfollow Morgan M.
Share Review
Report Review

Easy
March 7, 2025

Shopping was easy,website is user friendly. Obviously lots of choices in color.

Date of experience: March 7, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you! We aim to provide great options and exceptional service. We appreciate your support and look forward to serving you again!

New York
1 review
0 helpful votes
Follow Shayla A.
Unfollow Shayla A.
Share Review
Report Review

Would order again
March 7, 2025

Ordering from GlobalRose was easy. Quick delivery options

Date of experience: February 27, 2025
Lina P. — GlobalRose Rep
over a year old

We're glad everything went as expected. Thank you for your kind words and choosing GR!

Missouri
1 review
0 helpful votes
Follow Leah Y.
Unfollow Leah Y.
Share Review
Report Review

Flowers for a wedding
March 6, 2025

Everything was on time but some of the flowers were smaller than we planned. And the color of the roses were slightly different but they worked out fine.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Leah,

Thank you for your review! We're glad to hear that your flowers arrived on time and that they worked out for your event. Since flowers are natural products, slight variations in size and color can occur, but we always strive to provide the best quality blooms.

If anything goes wrong with your order, please don't hesitate to contact us at [email protected], and we'll be happy to assist you.

Best regards,
Global Rose Customer Support

Wisconsin
1 review
0 helpful votes
Follow Kristie M.
Unfollow Kristie M.
Share Review
Report Review

Beautiful
March 6, 2025

These are gorgeous flowers. Delivery is excellent. Customer service was responsive.

Date of experience: March 6, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're glad you loved our flowers and service. Your kind words inspire us to keep providing excellence.
We look forward to providing you with more flowers again!

California
1 review
0 helpful votes
Follow Felicity Y.
Unfollow Felicity Y.
Share Review
Report Review

Quality was disappointing
March 6, 2025

I was very disappointed by the quality of these roses. They arrived very limp as if they had been in the heat. Sone had petals that were already opened so it felt like they weren't as fresh.

Date of experience: March 6, 2025
Lina P. — GlobalRose Rep
over a year old

Dear Felicity,
Thank you for your feedback. We can see that you received your order just yesterday. We kindly remind you that since they are natural and fresh-cut flowers, they flowers need time to hydrate and bloom.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated after 12 hours of hydration, please provide pictures at [email protected] and we will be glad to discuss further.

Illinois
1 review
0 helpful votes
Follow Anita X.
Unfollow Anita X.
Share Review
Report Review

Arrived on time
March 6, 2025

Order arrived on time as guaranteed, which is very important.

Date of experience: March 5, 2025
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We aim to provide quality on time, and are always at your service whenever you need more flowers.