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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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First time I order and I was please with the flowers. I bought 2 dozens with fillers and didn't got enough fillers and the roses were ok. Been totally truthful I will got better roses quality from the in town Publix. That that is what I'm end up doing because I request the delivery to be the 12 of march because my mom was coming on the 13 like that I could put the roses ready for her, but for some reason the delivery got change to the 13. I bought a dozen from Publix a lot cheaper than here and with better quality to be able to have something for stage until the flowers come the 13 and I was not satisfied with what I received, but is ok lesson learned. Thank you anyways
Online chat staff was very helpful. Timely delivery was provided. The only set back was I ordered 350 carnations and only 337 were delivered.
Dear Gladys
Thank you for your feedback! We're happy to hear that our online chat staff was helpful and that your flowers were delivered on time. However, we're very sorry to learn that your order may have arrived short.
We always want to make things right, and we wish we'd had the opportunity to address this with you directly. For future reference, please don't hesitate to contact our claims team within the first 24 hours of delivery at [email protected]. This allows us to investigate and resolve any issues promptly.
We appreciate your business and hope to have the chance to serve you again.
The carnations ordered were pretty, but the stems were very thin and snapped easily. Multiple flowers came already broken.
Dear Amber,
Thank you for your feedback. We're glad to hear you found the carnations pretty, though we're sorry to learn that several stems arrived broken.
In cases like this, we ask that customers contact us at [email protected] within 24 hours of delivery. This allows us to properly investigate the issue and offer a resolution.
We truly appreciate your support and hope to have the opportunity to serve you again under better circumstances.
Warm regards
CUSTOMER SERVICE TEAM
www.globalrose.com
Follow us on Instagram!@globalrose
The blooms were healthy, beautiful, and scented. These were the freshest carnations we have ever given to our Mothers.
It's great to hear these were the freshest carnations you've ever given. It's an honor to help you celebrate your Mothers with beautiful blooms!
They are shipped perfectly and arrive on time! We love Global Rose and count on them every time!
We're happy to be part of your Mother's Day tradition and glad the carnations arrived as expected. Your continued trust means a lot to us!
The City field wouldn't allow me to enter. It kept telling me the field was empty. But it wouldn't allow for typing in the field. We were charged tax and we are tax exempt. How do I get this refunded?
I am satisfied with this order, beautiful flowers, service was great and timely. Thank you.
We're happy you're satisfied with your order. Thank you for choosing Global Rose for your Mother's Day event!
They were absolutely stunning, with no broken stems or wilting flowers. Perfect for giving away for Mother's Day at our church!
We love to know the flowers arrived on time and in perfect condition for your church's celebration. It means a lot to be part of such a special moment!
I have used Global Rose for 3 years in a row now. It's been a great experience and the carnations have been top quality.
Thank you so much for your continued support over the years! We're happy to provide you with a great experience every year, and your kind words brighten our day!
Ordered hydrangeas for a bridal shower. So easy to order…. Flowers came so well packaged and protected and very easy to put together bouquets for the table.
Thank you! We're glad the hydrangeas helped create your bouquets for the bridal shower. We are happy to be part of such a special day!
All smooth no problems flowers were beautiful. On Time! All the Moms appreciated and enjoyed the carnations, lots of joy and SMILES
We're so happy everything went smoothly and that the carnations brought joy and smiles to all the moms. It's an honor to be part of your celebration!
We received our flowers a day late (Friday vs Thursday). So unfortunately the flowers did not open well in time for our Mother's Day celebration on Sunday.
Dear Celia,
Thank you for your feedback, and we're truly sorry to hear that the flowers didn't open in time for your Mother's Day celebration.
Your order was delivered within our commitment window. While 99% of our orders arrive on the requested date, there are rare cases when a delay of up to 24 hours may occur due to weather conditions, mechanical issues, or other unforeseen events during transit. FedEx and UPS are among the best in the industry and work hard to deliver on time, but as outlined in our policy, Global Rose cannot issue credits or refunds for deliveries made within 24 hours of the requested date.
Additionally, we always recommend placing flower orders to arrive 2–3 days before your event. This allows the flowers sufficient time to hydrate and bloom properly, ensuring they are at their best when needed.
We appreciate your understanding and hope we can serve you better in the future.
Warm regards,
Customer Service Team
Global Rose
Received the flowers on time. I put them in water and they opened up nicely. Only a few were broken. I would order again from them.
We're glad they arrived on time and opened up beautifully, although we apologize that a few stems were broken. Whenever you need help, don't hesitate to reach out at [email protected]
We appreciate your feedback and look forward to serving you again!
We received our order on time and nearly packaged for our business event. Will definitely order again!
Thank you for sharing your positive experience, Brandi. We appreciate your trust in us for your business event and can't wait to serve you again!
Flowers were packaged well, and once hydrated they were great! They have also held up and lasted well.
We take great care in packaging each flower to ensure your blooms arrive safe and fresh. Thank you for your kind words!
Very easy to order online and flowers were beautiful and delivered to us with care and during our business hours.
It means a lot that you chose us for your celebration, and we are happy to have provided beautiful flowers to you. Thank you for sharing!
These roses were from Mother's Day. And all of our mothers that we deliver to were very surprised and very happy with their roses.
We're glad the Mother's Day roses brought happy surprises to all the moms you delivered to. Thank you for letting us be part of your special celebration!
Unfortunately about 40% of the roses I ordered had to be thrown away because they were dead, wouldn't hold their pedals or were wilting when I opened the package. It was unfortunate that I couldn't do the planned arrangement I wanted because I didn't have all of the roses needed.
Dear Nathaniel,
We're very sorry to hear that your recent order did not meet expectations. It's disappointing to learn that a portion of the roses arrived in poor condition and impacted your planned arrangement.
We wish you had reached out to us upon receiving your order on May 10, so we could have addressed the issue promptly and provided the best possible solution. Unfortunately, we did not receive any communication regarding the quality of your order, which would have allowed us to send a replacement right away.
Please know that customer satisfaction is our top priority. In the future, you're always welcome to contact us within 24 hours of receiving your product, along with photos at [email protected], or connect with a live representative via our chat. Our team is always here and happy to help!
The flowers arrived in good shape and once they were trimmed and placed in water, they perked up and opened beautifully.
Thank you for letting us know your flowers arrived in great shape and perked up beautifully. We're glad you're happy with them and can't wait to help you again.
The roses, whether assorted or specific colors, have always been delivered on time, in great shape, last enough to give out at church services and sporting events... then for a solid week after. I highly recommend for Mother's Day options.
We're happy the roses arrived gorgeous, and everything met your expectations for your event. That's what we aim for!
Thank you so much for recommending us, and we hope to continue providing you with more floral beauty soon.
From ease to order, quality packaging so no damage and quality of roses; everything was better than I expected.
We're glad that everything has exceeded your expectations. Thank you for choosing Global Rose!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Loris,
Thank you for your feedback. We're glad to hear you were pleased with some aspects of your order, though we're sorry to learn that the experience didn't fully meet your expectations.
In situations where there are concerns with product quality or delivery issues, we kindly ask that customers contact us within 24 hours of delivery. This allows us to properly investigate and address the matter in a timely way.
We truly appreciate your honest comments and will take them into account as we continue working to improve our service. If you have any further questions or concerns, feel free to reach out—we're here to help.
Best regards,
CUSTOMER SERVICE TEAM
www.globalrose.com
Follow us on Instagram! https://www.instagram.com/globalrose/