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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Roses were a little bit droopy had to pick and choose which ones to use for arrangement other then that love the different size steam I could cut to the size I needed
Ordered 200 carnations close to last minute and was concerned they wouldn't arrive in time, but they did! Flowers were fresh and beautiful.
It warms our hearts that they were loved by the moms you celebrated. Thank you for trusting Global Rose!
First time experience. I would give a rating of two stars and a half; but the half rating option is not available.Truly was not satisfied. Although the roses arrived on time and where pretty and the website instructions where followed exact; the roses had about three dozen damaged on arrival.
Dear Quinn,
Thank you for sharing your feedback with us. We're glad to hear that your order arrived on time and that you found the roses pretty, but we're truly sorry to learn that several stems arrived damaged.
Please note that in cases like this, we ask that customers reach out to our claims department at [email protected] within 24 hours of delivery so we can properly investigate the issue and take corrective action if needed.
Your experience is important to us, and we want every order to meet expectations. We sincerely hope you'll give us another opportunity to serve you better in the future.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose
I purchased these for a Mother's Day service at my church and I was VERY impressed! The women loved them, which was a clear indication that the roses were in excellent shape! THANK YOU!
Thank you for choosing Global Rose for your Mother's Day service. It's wonderful to be part of your celebration, and we appreciate your kind words!
Punctual, arrived in high quality shipping, 100 long stem pink roses, must mention they were super economical Thanks Global Rose company
Thank you, Monica. It's wonderful to know you and your daughter love them! For any future needs, we're always here for you.
I am happy to say that these blossoms made lots of mothers very happy and I am glad to get them right on time with exemplary delivery. Thank you Global Roses for your help!
Thank you for choosing Global Rose to brighten Mother's Day. We're glad your blossoms made moms happy. It's our pleasure to provide quality blooms and exemplary delivery.
It wasn't what i expected at all. Probably not gonna order again. I thought it was going to be put together. Not at all. Other companies I been through all put the flowers together professional.
Dear Chrokee. Our roses ship in bunches of 25 stems, and as shown on the product page, you receive two bundles of 25 stems each. Unfortunately, we do not sell 1 big bouquet of 50 roses.
If you have questions or need help while ordering, please use our live chat or email us at [email protected]. We're at your service.
We were late in placing our order, but Global Rose did not disappoint! We received the roses slightly ahead of schedule and we had them in plenty of time. We are very pleased with Global Rose and will continue to purchase from them in the future! Many thanks!
Thank you for your continued loyalty over the years. We appreciate you!
Overall a great experience! No complaints! Would definitely buy flowers from your website again!
Thank you for sharing your positive experience and for considering us. We'll be happy to assist you with a future order!
I've been ordering 100 roses for mother's day for about 10 years! I love ordering from Globalrose!
Thank you so much for your loyalty over the years! We're honored and look forward to helping make every Mother's Day just as special!
I like doing business with you each year!
After emailing you several times, this order was finally delivered on May 12. There doesn't appear to be a Customer Service phone number.
Dear Barbara,
Thank you for your feedback, and we sincerely apologize for the delay with your delivery.
While we strive to ensure all orders arrive on time, unexpected issues with carriers can occasionally cause delays. We understand how frustrating this was, especially for a time-sensitive occasion. Regarding customer support, we currently assist primarily through email in order to track and resolve issues efficiently, and we regret any inconvenience this may have caused.
We appreciate your continued support and hope to serve you better in the future.
Warm regards,
Customer Service Team
Global Rose
Easy to order, good tracking. Only issue was the roses were beginning to open more than we would like. Also seemed a little more wilted than last year. We cut the ends and placed in water and they perked up. Only a couple were broken. No other issues. We would order again.
Thank you for your feedback, Marvin. We're sorry your roses opened sooner and seemed a bit wilted. Cutting the ends and hydrating helps them perk right up. We pack them carefully, and we'd love to serve you again. If you need anything, feel free to reach out at [email protected]
Excellent service yet again. The majority of the roses were absolutely perfect. However, the lighest pink roses had quite a bit of brown on the margins. Otherwise this would have been 5 stars.
Thank you for your kind words and feedback! We're glad most of the roses were perfect, though we're sorry about the light pink ones. Please note that roses typically have 3 to 5 guard petals, which are the outer and usually larger petals that protect the inner petals of the bloom as they unfold. These guard petals may differ in color from the actual color of the rose.
We appreciate your continued support, and if you ever need assistance, our team is at your service!
The delivery came promptly. Flowers were packed very carefully and done well. The only thing is that some flowers were bad and were in the middle of the bunches, so they were already bad when they were packed - didn't look like they went bad in the box. But overall good experience.
Dear Lisa,
Thank you so much for your thoughtful review!
We're glad to hear the delivery was prompt and that the overall experience was positive. However, we're sorry to learn that a few flowers arrived in less-than-perfect condition, especially if they appeared that way from the start. We'll be sure to pass this feedback to our packing team to help us improve our quality control.
If you ever encounter this again, please feel free to contact us at [email protected] within 24 hours of delivery so we can review and assist accordingly.
We appreciate your business and look forward to serving you again!
Warm regards,
Customer Service Team
Global Rose
I like ordering from Global Rose, but it's a hit or miss on the condition the flowers are delivered in. I've had situations where I'm unable to use half of my orders because the roses are in bad shape or the order is delayed 2 days. I guess when you order just order with plenty of time ahead in case something like that happens.
Dear Itzel,
Thank you for your continued support and for sharing your feedback.
We're truly sorry to hear that your experience has been inconsistent. While we strive to ensure every order arrives on time and in great condition, occasional issues can occur during transit. We always encourage customers to schedule delivery at least a day or two in advance, just as you mentioned, to allow time for any adjustments.
If you ever receive flowers that are not up to our quality standards, please contact us at [email protected] within 24 hours of delivery so we can promptly investigate and make it right.
We appreciate your loyalty and the opportunity to improve.
Warm regards,
Customer Service Team
Global Rose
Very easy ordering process, came on time and were in good condition, my only criticism is that the buds were different sizes and in different stages of bloom.
Dear Michelle. We take great care in packaging to ensure longevity, and we appreciate your feedback; it will be shared with our team.
Let us know if you need further assistance, we're here for you!
Flowers arrived on time and no issue there; our issue was that the roses were very dry and a big portion of them could not be salvaged. We have used these services and have never had an issue up until now. We were a bit disappointed.
Dear Denise,
Thank you for your continued trust in us and for sharing your feedback. We're very sorry to hear that your most recent experience did not meet the high standards you've come to expect from our service.
We see that your order was delivered on May 9, and while you've contacted us in the past, we unfortunately did not receive any communication regarding this particular order. Had we been informed at the time, we would have been glad to offer a prompt solution.
Please know that customer satisfaction is our top priority. For future orders, we encourage you to contact us within 24 hours of receiving your product, along with photos, at [email protected] or via our live chat to speak directly with a representative. Our team is always here and happy to help!
Warm regards,
The flowers arrived on time for the most part. However, I would have appreciated some instructions on how to best care for them as about 40% of them started to wilt quickly after arrival. I had better luck with Costco flower delivery regarding freshness and longevity.
Dear Sarah,
Thank you for your feedback. We're glad to hear that most of your flowers arrived on time, though we're truly sorry for the inconvenience caused by the missing white Fuji spider mums and the wilting you experienced with part of your order.
As mentioned in our previous communication, a full refund was issued for the missing box, and you should have received confirmation via email. We understand how important every detail is—especially for a wedding—and we regret that we fell short of your expectations in this instance.
For future orders, we want to remind you that our shipments include flower care guidelines, and you can also find helpful care instructions anytime at www.globalrose.com/flower-care.html. Proper hydration and handling go a long way in helping the flowers last longer and look their best.
We appreciate your trust in choosing us for such a special occasion and hope to have another opportunity to serve you better in the future.
Warm regards,
This was a great price for this many roses, but customer service was not able to tell me when they would arrive on the day of delivery. This is an important detail to know when the delivery needs to be signed for. Also I didn't see in the description that there would be thorns on the stems. It also looked like they were not the greatest quality due to plant disease. Also the color was not consistent on these roses some were more burgundy than red.
Dear Raquel. Thank you for your feedback, and we sincerely apologize for the inconvenience. When you reached out, your order had not yet been shipped, and unfortunately, we were unable to provide the courier information at that time. However, our agent explained that the tracking number and shipping details would be sent to your email as soon as they became available.
We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly depending on your monitor. As for the thorns, this was an error from our greenhouse, and we sincerely apologize for it. All of our roses are typically de-thorned before packing and shipping, but it seems some minor thorns were missed.
About the quality concerns, we take these matters seriously, and we're sorry to hear that some of the roses didn't meet your expectations. We appreciate your understanding, and if you ever have any concerns with your order, please don't hesitate to reach out at [email protected] We'll be happy to assist you further.
I needed some flowers for an event at my company. My boss suggested I go to the local grocery store to get them but I suggested ordering them on-line (to save me from running all over town to get the number of flowers I needed). The flowers arrived when promised and they were of such high quality! Win Win!
We're happy that your flowers arrived as promised and exceeded expectations! Thank you for sharing your positive experience and for choosing us.
We look forward to helping with your future floral needs!
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Dear Beatriz, we're sorry some roses were droopy. Proper hydration helps them perk up. With care, they can look great within 12 hours.
We appreciate your feedback, and if you ever need assistance, feel free to contact us at [email protected] or via live chat. We're here to help!