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GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,717 reviews

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Florida
1 review
0 helpful votes
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Great
May 15, 2025

Everything was well packed and I had almost no spoilage or loss

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you! We're happy to hear everything arrived well packed and as expected. We aim to provide the best quality and care with every order!

Arkansas
1 review
0 helpful votes
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Date of experience: May 8, 2025
Kansas
1 review
0 helpful votes
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Great products and service!
May 15, 2025
Updated review

Overall this was a great experience! I loved the selection and they always ship quickly

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

We aim to provide the best service and quality every time, and it's great to hear you loved them. Enjoy your flowers!


Beautiful flowers!
February 13, 2025
Previous review

This is our second order from here and we are not disappointed! We love these flowers every time!

Date of experience: February 13, 2025
1 review
0 helpful votes
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Great Service
May 15, 2025

The flowers were perfect and in good condition, and our guests loved them.

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for sharing your positive experience, Caroline. We aim to provide beautiful blooms and excellent service for every occasion, and we look forward to assisting you again!

Florida
1 review
0 helpful votes
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Excellent Service
May 15, 2025

Flowers came in great condition, protected and in a timely manner

Date of experience: May 14, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for the 5-star review! Providing excellent service and beautiful blooms is always our goal.

Indiana
1 review
0 helpful votes
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Pleasantly Surprised!
May 15, 2025

The carnations came in beautifully and vibrant. Only a handful were broken as expected with shipping. Shipping was fast too!

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for your kind words! We're glad the carnations arrived vibrant and beautiful, and that shipping was quick. We appreciate your understanding about a few breaks and look forward to sending you more gorgeous blooms soon!

Missouri
1 review
0 helpful votes
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Disappointed
May 15, 2025

We ordered from Global Rose last year and it was a wonderful experience. So we ordered from them again this year and it was very disappointing. They arrived on time, which was great but they didn't have any water attached like they did last year. They were already wilting. The roses and leaves were stapled to the packaging and there was no way to retrieve them without damaging the flowers. I probably won't use them again in the future.

Date of experience: May 7, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Elizabeth,

Thank you for your continued support and for sharing your feedback with us.

We're very sorry to hear that this year's experience did not live up to the positive one you had previously. While we're glad to know your flowers arrived on time, we regret that the condition and packaging did not meet your expectations.

Our records show that your order was delivered on May 07, but unfortunately, we did not receive a claim regarding any issues with the flowers. While we understand things can get hectic, especially around holidays, we kindly ask that any concerns about quality be reported within 24 hours of delivery. This allows us the chance to make things right while the product is still fresh and issues can be properly verified.

If you ever encounter a problem in the future, please don't hesitate to contact our claims team at [email protected], ideally with photos included. We truly value your feedback and hope to serve you again with an improved experience.

Florida
1 review
0 helpful votes
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Hit or Miss
May 15, 2025

Would order again, but will make sure to note that 75% of roses you get will be unusable.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Hi Alyssa,

Thank you for your feedback and for giving Global Rose a try!

We're sorry to hear that a significant portion of your roses were not in usable condition. That's certainly not the experience we aim to provide. In cases like this, we kindly ask that you contact us within 24 hours of delivery at [email protected] with photos of the affected stems so we can investigate and offer a resolution.

We appreciate your honesty and look forward to the opportunity to serve you better in the future.

Warm regards,
The Global Rose Team

Michigan
1 review
0 helpful votes
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Wedding flowers
May 15, 2025

Loved them! Still using them with my flowers over a week later after my wedding

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for the 5 stars and for choosing us! We're happy you were satisfied with the flowers and love to hear they're still going strong.

Wishing you all the best and many more beautiful moments ahead!

Florida
1 review
0 helpful votes
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Shipment was late due to required signature
May 15, 2025
Updated review

I received my product a day and a half late due to a required signature. It has never been required before? Flowers were not nearly as fresh due to this. I wish they would leave them at the door. I only stepped away for 10 mins then I ended up having to travel 45 mins to a FedEx facility to pick them up almost two days later. What a mess! No signature required please!

Date of experience: May 7, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Nikkiah, thank you for your order and feedback. After placing your order, a confirmation email was sent noting that a signature is required for delivery. In the future, you may request a signature release by emailing us your order # and tracking number, and we will gladly assist you with this.

We truly appreciate your understanding, and thank you for choosing Global Rose!


Juan was awesome!
April 30, 2025
Previous review

Juan was awesome!

Date of experience: April 30, 2025
Ohio
1 review
0 helpful votes
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Carnation Delivery
May 15, 2025

The flowers were delivered the day I requested. The colors were bright, the stems werre not broken and just beginning to bloom. Very satisfied.

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

We aim to provide the best service and quality, and we're happy the flowers arrived as you expected. Thank you for sharing and for choosing us!

Wisconsin
1 review
0 helpful votes
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K1 Birthday
May 15, 2025

Perfect. Exactly what I wanted the day I wanted it. They do wait till the last moment to ship them ON TIME so they are so fresh. Kind of a nail-biter really. Until they do it consistently. If you want them totally blooming pick a couple days ahead, cut off the ends, stick them in water (with the stuff they send) and they bloom before your very eyes.

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you so much for your detailed feedback and 5 stars! We're glad everything arrived just as you wanted. We aim to provide the best service and hope to impress you on a future occasion!

Louisiana
1 review
0 helpful votes
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Delivery
May 15, 2025

Delivery was on time! Flowers were packed well and secure in the boxes.

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

We aim to provide the best service and beautiful blooms every time, taking great care in packaging. Thank you for your feedback and for choosing GR!

Florida
1 review
0 helpful votes
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Fast & perfect!
May 15, 2025

Needed 300 carnations for Mother's Day for a hospital in 24 hours. They did it! Fantastic service and flowers were perfect.

Date of experience: May 10, 2025
Lina P. — GlobalRose Rep
11 months ago

Your kind words are appreciated, and we look forward to serving you again with the same dedication and care!

New Jersey
1 review
0 helpful votes
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The flowers came well packaged, but many had turned brown on the edges and many of the heads had fallen off the roses and carnations. The daisies were fine.

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Jennifer,

Thank you for your feedback. While we're glad to hear the flowers arrived well-packaged and that the daisies were in good condition, we're very sorry to learn that some of the roses and carnations were not up to standard.

We strive to deliver fresh, high-quality flowers, and it's disappointing to hear we may have missed the mark. Since we did not receive any communication from you upon delivery, we unfortunately didn't have the chance to make things right.

If you're still within a reasonable time frame and have photos of the condition in which the flowers arrived, we kindly invite you to reach out to our claims team at [email protected]. Including your order number and images will help us review your case and assist you properly.

Thank you again for your feedback—it helps us improve and serve our customers better.

Minnesota
1 review
0 helpful votes
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Beautiful flowers
May 15, 2025

It was so easy and delivered in beautiful condition. These flowers are all beautiful and there is a great color choice. We definitely will be using again!

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

We aim to provide the best service and stunning blooms, so we're glad everything was as expected. Thank you!

Wisconsin
1 review
0 helpful votes
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Great service
May 15, 2025

Always quick and great service. Flowers always come in good condition never have a problem with order always receive exactly what I have ordered.

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

We aim to provide the best service and blooms, so we're happy that your orders always arrive in perfect condition and as expected. We look forward to serving you in the future!

Colorado
1 review
0 helpful votes
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Great Roses!
May 15, 2025

Excellent shipping time and terrific roses! She loves them, very fragrant, very colorful, and definitely worth the price. I don't know how they do it to send them overnight but consistently a quality experience.

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for the 5 stars! We're happy to exceed your expectations.

We strive to deliver consistent quality every time and look forward to brightening your moments again!

Alabama
1 review
0 helpful votes
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We ordered these for Mother's Day for our employees out on the floor. They loved them. If we decide to do this again we will probably come back to this website.

Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for choosing us for your Mother's Day gift! It's great to know they met your expectations, and we look forward to providing you with more great blooms whenever you decide to order again!

North Carolina
1 review
0 helpful votes
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Na
May 15, 2025

Overall good experience except the tulips which were in bad shape which was disappointing because they were very expensive.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 15, 2025
Lina P. — GlobalRose Rep
11 months ago

Hi Laura,

Thank you for your review and for sharing your experience with us.

We're truly sorry to hear the tulips did not arrive in good condition. We understand how disappointing that can be, especially with premium flowers.

In situations like these, we kindly ask that we be contacted within 24 hours of delivery by emailing [email protected] with photos and details. This allows us to investigate and assist you promptly.

We truly value your business and hope to have the opportunity to serve you again with a better experience.

Warm regards,
Global Rose Support Team