On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Highly recommend global rose always perfect and best price!
Absolutely love the many colors to choose from and love the fact that if something goes wrong they are immediate to fix or resolve the issue.
Your satisfaction means everything to us, and we're always here to make your experience seamless. We look forward to serving you again!
Don't know much of how to order bulk but I'm hoping I did it right
The price is reasonable and the flowers look decent. But there seemed to be more stems broken this year than the previous year. There were also a few bundles that were "slimy"
Dear Kristen,
Thank you for your review and for your continued support.
We're glad to hear you found the pricing reasonable and the flowers decent overall. However, we're very sorry to learn that some of the stems arrived broken and a few bundles appeared "slimy." That's certainly not the standard we aim to provide.
Please note that in order for us to investigate and properly address any quality issues, we kindly ask that customers contact us within 24 hours of delivery at [email protected], ideally with photos showing the problem.
We appreciate your feedback and hope to continue improving your experience with us.
Best regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram:@globalrose
The ordering process was super easy, delivery was quick, and the flowers were absolutely beautiful—fresh and exactly what I was hoping for. Highly recommend for anyone looking for quality flowers and reliable service!
Your recommendation is valuable to us, and we appreciate you sharing your positive experience. Thank you for choosing us, and we look forward to serving you again!
The roses were mostly wonderful, but there were a few that were already dying when I opened them up.
Dear Peter,
Thank you for your order and for sharing your experience.
We're happy to hear that most of the roses met your expectations, but we're sorry to learn that a few arrived in poor condition. We always want our customers to receive flowers at their freshest and most beautiful. If you experience any issues with your flowers in the future, please don't hesitate to reach out to us at [email protected] within 24 hours of delivery and include photos. This allows us the opportunity to make it right.
We truly appreciate your feedback and thank you for choosing Global Rose.
Customer Service Team
Global Rose
After a week, they are still beautiful and has a beautiful fragrance.
We're happy the flowers are still going strong after a week. Thank you for sharing, and we hope they continue to brighten your space!
I give Global Rose 5 stars out of 5! They offer a beautiful selection and their delivery is always on time.
Shopping was great and the roses turned out very good. But there were a few limp roses that had bad stems and some didn't bloom.
Dear Cameron,
Thank you so much for your kind words and for your order. We're happy to hear the roses turned out well overall, though we're sorry to learn that a few had limp stems or did not bloom as expected.
In these cases, we kindly ask that you reach out to [email protected] with pictures of the affected roses within 24 hours of delivery so we can properly investigate and assist you further.
We truly appreciate your support and look forward to serving you even better in the future.
Best regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram:@globalrose
Despite my buildings illogical and complicated association policies that did not allow floral arrangements to be held for the renters of the 50+ community building in the lobby in event of being unable to answer the door... Global Rose persisted to ensure delivery. They worked closely with FedEx ensuring there was a Tracking number and thorough follow-up with us via emails. I can depend on Global Rose for excellent quality as well customer service support unlike other businesses including home associations.
We're honored to be your go-to for quality flowers and dependable service. Your kind words about our team mean a lot.
We are always at your service and appreciate your kind words!
Thank you very much for your membership rewards.
My grandmother received all 100 Carnations in five separate boxes. All of the flowers were healthy and accounted for.
We needed roses on short notice for our Mother's Day event and Global Rose was able to deliver on time and the rose were in great condition.
We're glad to be part of your Mother's Day event. It's great that the roses arrived fresh and beautiful. Thank you for sharing!
The 8 dozen roses we ordered arrived on time in fantastic condition. We are very happy with our purchase.
Thank you for sharing and for choosing us. Your satisfaction is our priority!
It worked for the specific need I had at the time. Good Quality for the price.
We're glad our flowers met your needs in quality and price. Thank you for sharing, and we hope to serve you again!
I ordered 250 assorted roses. Most of them were GORGEOUS. Unfortunately, the "light colored" roses- white, pale green, and light lilac, looked awful, starting to wilt and had lots of rusty colored spots on them. The dark and bi-colored roses were stunning.
Dear Edward,
Thank you for your order and for taking the time to share your feedback.
We're happy to hear that most of the roses were beautiful and arrived in great condition. However, we're very sorry that some of the lighter-colored roses did not meet your expectations.
In situations like this, we ask that customers contact us within 24 hours of delivery at [email protected] with photos, so we can promptly investigate and address the issue. This helps us maintain the quality of our products and service.
We appreciate your understanding and hope to have the chance to serve you even better next time.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose
I have used Global Rose twice and both times I was delighted with the flowers I received! The first event was my daughter's wedding and the second was flowers to give out on Mother's Day. Both times beautiful flowers!
Thank you for your review, Constance! We're honored you chose Global Rose for your daughter's wedding and Mother's Day flowers, and it's great that they were beautiful on both occasions. It means so much to us to help make your celebrations special!
We order 25 dozen every year for Mother's Day. They were packed tightly and professionally and arrived beautiful.
Thank you for your continued support. We're honored you choose us for your Mother's Day flowers every year!
We take pride in our beautiful blooms and care, and are glad they arrived beautifully.
These flowers were well packaged, and we had a good range of colors. They arrived when they were scheduled, and they held up for the two days before mother's day. Our mothers were very grateful.
We take great care in packaging and always aim for your satisfaction. It's great to hear everyone was pleased, and thank you for choosing Global Rose!
Quick and easy purchase, looking forward to celebrating the moms at our church on mothers day.
The ordering process was easy, and delivery was on time. The condition of the carnations was not very good.
Dear Jennifer,
Thank you for your feedback and for your recent order.
We're glad to hear that the ordering process was smooth and the delivery was on time. However, we're truly sorry to learn that the carnations did not arrive in the expected condition.
In these cases, we kindly ask that customers contact us within 24 hours of delivery at [email protected] so we can investigate and address the issue promptly. This helps us ensure quality and find the best possible resolution.
We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose
I was worried when I learned the address change but Global Rose made it fast and easy thanks.
Thank you for sharing! We aim for your satisfaction, and are glad to have made the process fast and easy.
Thank you for loving our flowers. We appreciate your trust and kind words.
I contacted customer service 3 times with questions and was answered quickly and thoroughly each time. My flowers came on time. There were a few that were a little brown and not as blue as I would have hoped but they were beautiful and made very nice arrangements. The care suggested perked them right up! My daughter was thrilled and we had many compliments on them. And the price was very fair! I highly encourage anyone to give them a try!
Thank you for sharing your experience, Kelly! We're glad our team answered your questions promptly and that your flowers arrived on time. We apologize that a few stems were a bit brown; guard petals are often wilted or may have charred/black edges. You can remove them once the flowers start to bloom.
We are happy our care tips perked them up, and it's wonderful your daughter loved the arrangements. Thank you for recommending us!
Site was clear and easy to use. When I emailed with a few questions I was answered quickly and given a 10% discount code (which I forgot to use!) I appreciated the assistance.
Needed 400 flowers on short notice and I got them! No flowers came in dead, and it took me less then an hour to get them ready.
We appreciate your trust in Global Rose and love to hear that everything was as expected. Your satisfaction is our priority, and we look forward to supporting you with more floral beauty again!
Ordering was easy and delivery was on time. The flowers were packaged well and we will definitely order again.
We take great care in packaging each order to ensure your blooms arrive in perfect condition. We look forward to creating more arrangements for you in the future!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Jerry. Your recommendation means a lot, and we look forward to bringing more joy to your future celebrations!