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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,441 reviews

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Florida
1 review
0 helpful votes
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Bad
May 20, 2025

I sent them a email over a week ago about the condition of the flowers. I still have not received a reply

Date of experience: May 19, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Ana,
We're very sorry to hear about your experience and we understand your frustration.

Please note that we did respond to your email on May 11 at 11:25 AM with instructions on how to move forward with your claim. If you did not see our reply, it may have landed in your spam or junk folder by mistake.

Here is a copy of that message for your reference:
Sent: May 11 at 11:25 AM
"Dear Newerarob,
Thank you for being a valued customer.
We are truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
We are glad to assist you and make it up to you! Please submit the following photographs to accompany your claim and we will be in touch very soon to offer alternative solutions. Pictures must be in focus and demonstrate the problem and its scope:
Provide at least one image that shows the entirety of the problem such as picture(s) of all the affected bunches in a group shot. If there are multiple boxes, then panoramic shots of each box's contents will be necessary.
Photographs of the respective box labels or stickers that refer to quantity and/or variety.
We appreciate your cooperation in helping us rectify this unfortunate experience for you and assisting us with pictures so we can address the root cause of the problem and prevent it from occurring in the future."

We sincerely hope you'll reply to that email with the requested photos so we can resolve this matter for you as soon as possible. Thank you for your patience and for giving us the opportunity to assist you.

Mississippi
1 review
0 helpful votes
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Great service
May 19, 2025

They did a good job keeping me informed about the status of my order. I'll continue to order from global rose in the future! Prices very reasonable!

Date of experience: May 19, 2025
Lina P. — GlobalRose Rep
11 months ago

We appreciate your kind words, Tammy, and look forward to welcoming you back to Global Rose for all your floral needs!

Georgia
1 review
0 helpful votes
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Mother's Day Roses
May 19, 2025
Updated review

Half of the 140 roses ordered, arrived without the requested fillers as requested. I had to go to a local florist to purchase baby breaths and fir fillers. At an additional $75.00 cost because of the time crunch.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Christopher,

Thank you for your review and for choosing Global Rose.

We're very sorry to hear about the issue with your order. In cases like this, we kindly ask that customers contact us within 24 hours of delivery by emailing [email protected] along with supporting photos so we can promptly investigate and assist.

Your feedback is important to us and we truly hope to provide a better experience in the future.

Best regards,
Global Rose Customer Service Team
www.globalrose.com
Follow us on Instagram:@globalrose


Recommend adding a phone number for better communications,...
September 3, 2024
Previous review

Recommend adding a phone number for better communications, the answer bot is not user friendly.

Date of experience: September 3, 2024
Connecticut
1 review
0 helpful votes
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Great flowers!
May 19, 2025

Had my daughters sweet 16 and flowers were beautiful! Thanks

Date of experience: May 17, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for letting us know our flowers helped make her day special.

Thank you for choosing Global Rose; we're happy to be part of your celebration!

Iowa
1 review
0 helpful votes
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Mothers Day Delivery
May 19, 2025

My experience with Global Rose was great! One place I found that would be able to get me 100 roses in time for Mothers Day! I ordered Thursdays to have them Saturday and they arrived on time and looked beautiful!

Date of experience: May 19, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for sharing your experience. We're happy the roses arrived on time and looked beautiful. It's our pleasure to help make special moments memorable!

Illinois
1 review
0 helpful votes
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Good Quality roses
May 19, 2025

This is the third order I've placed with GlobalRose and have been happy each time. I just wish you could pick the colors.

Date of experience: May 19, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for your continued support! We do offer an option where you can select a color collection and then choose the colors and quantities you prefer. Next time, feel free to use our live chat or email us at [email protected]. We're happy to help!

New York
1 review
0 helpful votes
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Easy to use
May 19, 2025

I ordered 100 roses for Mother's Day and was overall satisfied with my experience using this site.

Date of experience: May 19, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for sharing, Candyce. We appreciate your kind feedback and hope to serve you again for your next special occasion!

Oklahoma
1 review
0 helpful votes
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Senior roses for graduation
May 19, 2025

Roses looked great and arrived on time. We ordered the deep red long-stem roses and they were perfect for our graduation.

Date of experience: May 19, 2025
Lina P. — GlobalRose Rep
11 months ago

We're glad the red long-stem roses arrived on time and looked perfect for your seniors. Thank you for your 5-star review and for letting us be part of your graduation celebration!

Pennsylvania
1 review
0 helpful votes
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Flowers wilted quickly
May 19, 2025

Compared to previous years, flowers wilted quickly this year, but over good experience

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Jerika,

Thank you for your continued support and for taking the time to share your feedback.

We're sorry to hear that the flowers did not meet expectations this time. In order for us to properly investigate and address any quality concerns, we kindly ask that all issues be reported to [email protected] within 24 hours of delivery.

Your satisfaction is important to us, and we appreciate the opportunity to improve.

Warm regards,
Global Rose Customer Service Team
www.globalrose.com
Follow us on Instagram!@globalrose

Ohio
1 review
0 helpful votes
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Baccalaureate ceremony
May 19, 2025

400 roses for the rose ceremony in our baccalaureate program.
They turned out beautiful! Thank you for delivering and making our night special!

Date of experience: May 18, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for sharing, Kristie. We love to know they turned out beautiful and helped make your night special. It was our pleasure to serve you!

Rhode Island
1 review
0 helpful votes
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Silver dollar eucalyptus
May 18, 2025

Eucalyptus was delivered on time, but was sparse and about a third of it was covered in some type of black fungus.

Date of experience: May 18, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Lori,

Thank you for your feedback. We're glad to hear your eucalyptus arrived on time, but we're truly sorry to learn that part of the product did not meet expectations.

Our records show that your order was delivered on May 16, and unfortunately, we did not receive a claim regarding any issues with the eucalyptus. We always want the opportunity to make things right, and we kindly ask that customers reach out to us within 24 hours of delivery with photos so our team can properly assist.

If you ever experience any issues in the future, please don't hesitate to contact us at [email protected] with your order number and photos. We appreciate your feedback and hope to have the chance to better serve you next time.

Missouri
1 review
0 helpful votes
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Mother's Day Roses
May 18, 2025

Every woman in our Church was given a rose. No one complained of a bad rose. It made the ladies feel very appreciated from our brothers auxiliary. Thank You Global Roses for your timely delivery & your expertise with selecting the roses.

Date of experience: May 11, 2025
Lina P. — GlobalRose Rep
11 months ago

We're honored to have helped make the women in your church feel appreciated. Your kind words mean a lot, and we're at your service to deliver beauty and care with every bloom!

Massachusetts
1 review
0 helpful votes
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Good
May 18, 2025

Good jajdihjwhsjjwjshsjwkbsjwjwnsjdidkdjjdjdnsnwjsjsjsjs

Date of experience: May 18, 2025
Lina P. — GlobalRose Rep
11 months ago

We're glad you had a 5-star experience with us. Thank you!

Illinois
1 review
0 helpful votes
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Reliable delivery and a great price
May 18, 2025
Updated review

We are a church and order from GlobalRose when we want stems to give on special occasions. Your delivery is always reliable and quality is excellent.

Date of experience: May 11, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for your 5-star review and for choosing Global Rose. We're glad our delivery and quality met your expectations. We aim to provide excellence in everything we do and are honored to be part of your special occasions.


The site kept losing my address
April 30, 2025
Previous review

The site kept losing my address. I typed it in multiple times.

Date of experience: April 29, 2025

Easy to select, clear information throughout process,...
May 4, 2024
Previous review

Easy to select, clear information throughout process, great selection

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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Beautiful and long lasting!
May 18, 2025

We needed carnations with a quick turnaround time for an awards event. They arrived on time, well packaged, and were gorgeous! They still are vibrant several days after the event.

Date of experience: May 14, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for your 5-star review. We're glad your carnations arrived on time and stayed vibrant days after your event. It's our pleasure to help make your occasion special!

New Jersey
1 review
0 helpful votes
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Disappointed on Mother's Day
May 18, 2025
Updated review

Red and orange roses wilted and died in 48 hours. White and pink were okay.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Lillian,

Thank you for your feedback and for taking the time to share your experience.

We're very sorry to hear that some of the roses did not last as expected. In situations like this, we kindly ask that we be contacted at [email protected] within 24 hours of receiving the product, along with pictures of the flowers, so we can properly investigate the issue and assist you.

We appreciate your understanding and hope to have the opportunity to better serve you in the future.

Best regards,
Global Rose Customer Service Team


Quick shipping options during holiday week!
May 5, 2025
Previous review

Quick shipping options during holiday week!

Date of experience: May 4, 2025
New Hampshire
1 review
0 helpful votes
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I needed some very light pink roses, leather leafs and babies breath. I couldn't find exactly what I needed locally and a friend suggested Global Roses. I took a chance and ordered and everything was PERFECT! I got the exact amount I needed and everything was perfect! Many people at the christening of our twin girls asked where I bought the flowers. Five stars all around and I would definitely use this company again!

Date of experience: May 18, 2025
Lina P. — GlobalRose Rep
11 months ago

Congratulations on your twin girls' christening, and thank you for trusting Global Rose. We're happy everything was perfect and honored by your friends' compliments.
We look forward to serving you again!

California
1 review
0 helpful votes
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Good experience
May 18, 2025

Delivered on time and flowers are fresh. The roses lasted long and stayed fresh. Good vendor to order fresh flowers from.

Date of experience: May 17, 2025
Lina P. — GlobalRose Rep
11 months ago

Thank you for sharing your experience. We're glad the roses were as expected. We appreciate you choosing Global Rose and look forward to helping make your next occasion just as special.

Oregon
1 review
0 helpful votes
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Beautifully packaged, each stem had a baggie of water rubber banded on the ends to keep them fresh. They were perfect for our event, thank you. A few dead stems but they came from a far place.

Date of experience: May 17, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Sara, It's great to hear the flowers arrived as expected for your event, even though we are sorry that a few stems didn't.
Your satisfaction is our top priority, and whenever you need assistance, we are at your service at [email protected]

Florida
1 review
0 helpful votes
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My only comment was that a couple of the hydrangeas were wilted and discolored but the vast majority looked healthy and nice.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2025
Lina P. — GlobalRose Rep
11 months ago

Dear Zaneta,

Thank you so much for your feedback—we're glad to hear you had a good experience overall and that most of the hydrangeas arrived in great condition.

For future reference, if any stems arrive damaged or wilted, please contact us at [email protected] within 24 hours of delivery along with photos so we can properly review and address the issue.

We appreciate your support and look forward to serving you again soon!

Best regards,

Global Rose Customer Service Team