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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
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I like the flowers I got last year better. I need to pay attention or find my previous order to be happier
We're sorry this year's flowers were not what you expected. If you can share more details at [email protected], we will gladly help you regarding this matter.
Easy ordering and shipment arrived on time. Greenery was perfect!
We're happy everything met your needs. It was a pleasure serving you, and we look forward to providing more beautiful blooms and greens again!
Global rose met my needs on time with beautiful flowers I would use them anytime. I don't understand why I have to use 100 characters that is really stupid and a waste of my time grow up and do better
Thank you for choosing Global Rose. We appreciate your feedback!
Roses were dead, we purchased these for mother's day. We will try this company again in the future, in hopes of getting roses that are alive.
Dear Brandon,
We're truly sorry to hear about your experience and that the roses did not arrive in the condition you expected. Your order was delivered on May 09, but unfortunately, we did not receive any communication from you at the time.
Had we been notified, we would have gladly addressed the issue and offered a resolution. Please don't hesitate to reach out to our claims team at [email protected] within 24 hours of delivery in the future — we're always happy to help and make things right.
We appreciate your willingness to give us another chance and look forward to serving you better next time.
Not good flowers broken and dry. Pink snaps molded white snaps broken only 5 ok. Pink roses dead and dry. Red roses too small and dry. Spray roses dry. Alstros dried out
Dear Kathleen,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the condition in which your flowers arrived—this is not the quality standard we strive to provide.
In situations like this, we kindly ask that you contact us at [email protected] within 24 hours of delivery and include photos of the affected products. This allows our team to properly investigate and provide a resolution.
We understand how disappointing this must have been, and we're here to help make things right.
Sincerely,
Global Rose Customer Service Team
www.globalrose.com
Follow us on Instagram:@globalrose
I loved the carnations, delivery was great but the roses were very disappointing
Dear Mary,
Thank you for your feedback—we're glad to hear you were happy with the carnations and the delivery experience!
We're truly sorry to learn that the roses did not meet your expectations. In cases like this, we kindly ask that customers reach out to us at [email protected] within 24 hours of delivery so we can properly investigate and provide assistance.
We value your satisfaction and hope to serve you better in the future.
Warm regards,
Global Rose Customer Service Team
www.globalrose.com
Follow us on Instagram:@globalrose
I received my flowers a day before my event. The flowers were great quality. I will be purchasing here again
We love that your flowers arrived as expected and you loved their quality. Thank you for sharing.
Whenever you need more blooms, we're at your service!
The website is very user friendly. Order came in on a timely manner
We're glad the flowers and service met your expectations. Thank you for choosing Global Rose!
We received the flowers but there was some confusion about where to deliver them to. In the future, they should be delivered directly to my office and not anywhere else on campus first. Thank you!
Dear Annette. We are sorry for the delivery inconvenience caused. We did receive the address details and apologize for the FedEx confusion. Thank you for sharing your feedback as it help us improve.
If you need assistance in tne future, please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!
Thank you for the 5-star review and for sharing your experience. We're glad the flowers met your expectations.
Your satisfaction is our joy!
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Thank you for the 5-star review and for choosing our Calla Lilies!
Wonderful service. Beautiful flowers with nice long stems. Detailed instructions. Any time I need flowers I would most definitely buy from Global Rose again!
It's our pleasure to make your experience easy and beautiful. Whenever you need blooms, we're ready to help!
Quick, Easy, and came on time! I loved the carnations I ordered.
Thank you for sharing and for choosing us!
Pretty, but there are few broken limbs and flowers. We only received two green fillers for all the flowers so we had to improvise.
Dear Carrie,
Thank you for your feedback and for choosing Global Rose!
We're glad to hear you found the flowers pretty, though we're sorry to learn about the few broken stems and the limited amount of greenery received. In cases like this, we kindly ask our customers to contact us within 24 hours of delivery at [email protected] and include pictures so we can properly investigate and offer a resolution.
Your comments help us improve, and we hope to have the opportunity to better serve you in the future.
Warm regards,
Global Rose Customer Service Team
www.globalrose.com
Follow us on Instagram:@globalrose
Bouquets were thinner than expected but the guests still appreciated them
Thank you so much for your feedback. We are sorry the product received was thinner than expected. However, we are glad that the guests enjoyed them and we look forward to serving you again!
Thank you for your kind words and for loving our roses. We're glad they met your expectations and it's always a joy to deliver beautiful blooms your way!
Everything arrived in perfect condition. Delivery updates provided and fast customer service.
Dear Lisa, Thank you so much for taking the time to share your experience. We're glad that our team helped make everything go smoothly with your order. It's always our goal to provide quality flowers and attentive service, and we're grateful for the opportunity to serve you.
I was looking for Spider Mums and they had them. But I had used GlobalRose before and was happy with the experience with loose flowers.
Thank you for choosing us again. It's great to know our flowers and service continues to meet your expectations.
We appreciate your loyalty and hope to prodive you with more blooms in the future!
Roses were beautiful as always and staff was very helpful with changing my order after I had made a mistake.
Thank you for your review. We're happy your roses were beautiful. Our team is always here to help, and it's our pleasure to assist whenever you need.
We look forward to providing you with more gorgeous blooms again!
Answer: Global rose had the best prices I could find for bulk online flowers.


We aim for quality blooms and great service every time! Thank you for sharing your positive experience.