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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,521 reviews

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South Carolina
1 review
0 helpful votes
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PERFECT
June 30, 2025

The 75 long-stem white roses arrived in great condition, and even 7 days after the event, they still look beautiful in a vase with water. I highly recommend buying flowers from Global Rose, even if you don't know much about caring for flowers. Global Rose will send you instructions on how to keep your roses looking fresh after delivery — just follow the instructions and you'll get perfect results

Date of experience: June 30, 2025
Massachusetts
1 review
0 helpful votes
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Delivery Delay
June 30, 2025

I ordered roses for my cousins wedding to be delivered on 6/19 for a 6/21 event. They arrived the afternoon of 6/20. The Roses were not open for the event albeit they were fresh.

Date of experience: June 20, 2025
Lina P. GlobalRose Rep
9 months ago

Dear Ann. As noted on our site, we ship fresh‑closed blooms to ensure peak freshness upon opening. We're glad the roses arrived fresh and within our commitment window.

We appreciate your feedback and look forward to serving you again!

California
1 review
0 helpful votes
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Late delivery
June 29, 2025

My delivery was delayed a day
Roses were broken
All flowers were terribly wilted

Date of experience: June 29, 2025
Lina P. GlobalRose Rep
9 months ago

We're truly sorry to hear about your experience.
Please note that our flowers are shipped directly from our greenhouses, and they might arrive slightly dehydratedated, which is completely normal. Once properly hydrated, they typically perk up within 24 hours. We're also sorry to hear about the broken stems—had we been contacted, we would have gladly assisted you and provided care tips or alternative solutions.
Unfortunately, since we didn't receive any communication regarding your order, we weren't able to make it right. In the future, we kindly ask you to contact us within 24 hours of delivery at [email protected] so we can help resolve any issues promptly.

New York
1 review
0 helpful votes
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Rose Petals!
June 29, 2025

Delivered on date requested... petals are beautiful and fragrance lovely.

Date of experience: June 29, 2025
Lina P. GlobalRose Rep
9 months ago

It's great to hear you loved the petals and arrived as expected. We appreciate your support, and thank you for choosing Global Rose!

Michigan
1 review
0 helpful votes
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Broken, flimsy, terrible quality. We could not use these items and had to replace. I feel a refund for the boutonnieres and corsages would be fair. It was very inconvenient to have to replace last minute

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2025
Lina P. GlobalRose Rep
9 months ago

Dear Karen,

Thank you for your feedback and for taking the time to share your experience with us. We're glad to hear that you were pleased with the flowers overall, but we're very sorry to learn that the boutonnieres and corsages did not meet your expectations.

In situations like this, we kindly ask our customers to contact us within 24 hours of delivery at [email protected] so that we can properly investigate the issue and provide a timely resolution. This allows us to evaluate the condition of the products upon arrival and determine the appropriate course of action.

We appreciate your understanding, and if there is anything else we can assist you with, please don't hesitate to reach out.

Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose

New York
1 review
0 helpful votes
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75 roses for 75 years
June 28, 2025

I have not seen the flowers myself as they were a gift for an out of town friend for her 75th birthday. But she was so very enthusiastic about them! Delivery occured without a hitch. I'm a.very, very satisfied customer and will definitely use Global Rose again!

Date of experience: June 28, 2025
Lina P. GlobalRose Rep
9 months ago

We're happy to hear your friend loved the flowers and that everything went smoothly. Thank you for choosing us!

Texas
1 review
0 helpful votes
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Okay
June 27, 2025

Flowers were beautiful but they only lasted about two days once we got them. And quite a few were slimy and gross. I did not like that a signature was attached to the order. I had to chase down fedex for two days trying to get the flowers for my event.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2025
Lina P. GlobalRose Rep
10 months ago

Dear Maria,

Thank you for your review and for your recent order #792494.

We're glad to hear that you found the flowers beautiful, but we're very sorry to learn that some did not arrive in optimal condition and that the delivery process caused inconvenience.

In situations like this, we kindly ask our customers to contact us at [email protected] within 24 hours of delivery, as stated in our policy. This allows us to promptly investigate the issue and provide an appropriate resolution.
We truly appreciate your feedback—it helps us improve both our product quality and service.

Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose

Alabama
1 review
0 helpful votes
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Good
June 27, 2025

The experience was good. Will order again. The sunflowers were beautiful.

Date of experience: June 20, 2025
Lina P. GlobalRose Rep
10 months ago

Thank you, Edith. We're happy you enjoyed your sunflowers. Your satisfaction is our greatest reward, and we look forward to assisting you in the future.

Georgia
1 review
0 helpful votes
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Wonderful
June 27, 2025

This is the second time I've ordered from global Rose and I really have been impressed with the quality of flowers.

Date of experience: June 27, 2025
Lina P. GlobalRose Rep
10 months ago

Thank you for choosing Global Rose again! We work to make every delivery great because your satisfaction is our greatest reward, and we're glad our flower quality met your expectations.

North Carolina
1 review
0 helpful votes
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Carnations
June 27, 2025

Avery east to order and they arrived on time and in perfect condition!

Date of experience: June 27, 2025
Lina P. GlobalRose Rep
10 months ago

Thank you for the review! Providing beautiful blooms and smooth service is our goal. We're at your service if you ever need assistance or more fresh flowers.

South Carolina
1 review
0 helpful votes
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White hydrangeas
June 27, 2025

Received my flowers 8 days ago and they are still beautiful! Not a single one has wilted. Will order again.

Date of experience: June 27, 2025
Lina P. GlobalRose Rep
10 months ago

We're glad your white hydrangeas met your expectations and are long-lasting. Knowing our blooms brighten your space makes our day. We look forward to helping with your next order!

Minnesota
1 review
0 helpful votes
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Easy
June 27, 2025

Easy to get around the website and placing and paying for order.

Date of experience: June 27, 2025
Lina P. GlobalRose Rep
10 months ago

Thank you! We're happy everything went smoothly, and we hope the sunflowers brought joy.

Utah
1 review
0 helpful votes
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Good for the most part
June 26, 2025

Lillies were a little wilted. Roses turned out good. The variety of pinks surprised me. Some of them were more orange than I expected

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2025
Lina P. GlobalRose Rep
10 months ago

Dear Stephanie,

Thank you for your feedback and for choosing Global Rose!

We're glad to hear that the roses turned out well and that you appreciated the variety of pinks. Regarding the lilies arriving a bit wilted, we sincerely apologize for that. Due to their delicate nature and long transit, lilies sometimes need a bit more time in water to fully hydrate and bloom. If any flowers arrived in unusable condition, please feel free to share photos with us at [email protected] so we can assist further.

We appreciate your support and hope to serve you again in the future!

Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose

California
1 review
0 helpful votes
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Flowers were beautiful, colors pretty much exactly as pictured. Came on time and I couldn't be happier with how they turned out and held up.

Date of experience: June 26, 2025
Lina P. GlobalRose Rep
10 months ago

Thank you for sharing your experience! We're glad the flowers met your expectations and held up beautifully. Your happiness is our priority, and we look forward to providing the same quality for your next event!

Minnesota
1 review
0 helpful votes
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Highly recommend these flowers
June 26, 2025

Would buy again! Recommend 100% for any event. Easy to order, reliable shipping, great quality florals and filler!

Date of experience: June 26, 2025
Lina P. GlobalRose Rep
10 months ago

Thank you for sharing your experience, Morgan. We're glad everything went as expected, and your recommendation means a lot. We look forward to helping make your future occasions just as beautiful!

North Carolina
1 review
0 helpful votes
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Arrived but cannot use.
June 26, 2025

Unfortunately the Lillie's are so closed that I will not be able to use them. They also appear to be only white instead of the pink ordered.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 26, 2025
Lina P. GlobalRose Rep
10 months ago

Dear Jordan,

Thank you for your review, and we're very sorry to hear that the lilies you received did not meet your expectations.

In cases like this, it's very important that we are contacted within 24 hours of delivery at [email protected], along with clear photos of the flowers received. This allows our team to investigate the issue promptly and determine the best resolution.

We understand how disappointing it can be when flowers don't arrive as planned, and we truly want to help. If you still have the product and can provide the requested information, please reach out—we'll be happy to look into it further.

Best regards,
The Global Rose Team
www.globalrose.com

Hawaii
1 review
0 helpful votes
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Wedding lei roses
June 25, 2025

I ordered fern and roses to make leis for my friends wedding, they arrived in wonderful condition! Love it! I would definitely order from them again! …. I live in Hawaii and with the shipping the flowers looked fresh picked!

Date of experience: June 24, 2025
Lina P. GlobalRose Rep
10 months ago

Thank you! We're happy to hear that everything arrived as expected and it brought joy to your friend's wedding.
We'll be here to assist you again whenever you need more blooms!

Delaware
1 review
0 helpful votes
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Disappointed
June 24, 2025

There were no care instructions in the box and therefore they died in one day

Date of experience: June 20, 2025
Lina P. GlobalRose Rep
10 months ago

Dear Lynn,

Thank you for your feedback.

We're sorry to hear your flowers didn't last as expected. Please note that all our boxes include care instructions via a QR code located on the outside of the box, which links to a step-by-step guide to ensure the best hydration and bloom. Additionally, if you ever have questions or concerns, you can always reach us through any of our customer service channels: [email protected], [email protected], or our website chat.

We're here to help and want to make sure every order meets your expectations.

Michigan
1 review
0 helpful votes
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Pink perfection!
June 23, 2025

I ordered the pink Gerber daisies and a light pink and a little darker pink and they were gorgeous, nice flowers. It was my first time ordering from global Rose and they definitely get five stars.

Date of experience: June 18, 2025
Lina P. GlobalRose Rep
10 months ago

Thank you for your review, Deanna! We're happy you loved the pink Gerber daisies. It's an honor to be part of your first Global Rose experience, and we look forward to serving you again!

New Jersey
1 review
0 helpful votes
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Bouquets overpriced for quality
June 22, 2025

Bouquets were not as nice as the ones I bought from the grocery store for 1/3 of the price. Roses didn't open - had them delivered 2 days prior to event.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2025
Lina P. GlobalRose Rep
10 months ago

Dear Rachel,

Thank you for your feedback, and we're truly sorry to hear that your bouquets did not meet expectations.

We take pride in providing fresh flowers directly from our greenhouses, and our roses are shipped in a closed bloom stage to ensure maximum freshness and longevity. While it's normal for them to arrive somewhat tight, they typically begin to open beautifully within 24–48 hours with proper care.

In situations like this, we kindly ask that customers contact us at [email protected] within 24 hours of delivery so we can investigate the issue and provide a resolution.

We appreciate your comments and will take them into account as we continue working to improve our service.

Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose