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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Good flowers, on the smaller side and need 1-2 days to open up.
The flowers came on time but were wilted and dying. Because they were for a wedding I had to go buy the same flowers from costco
Dear Renate,
Thank you for your feedback, and we're truly sorry to hear that the flowers did not arrive in the expected condition.
We understand how important it is for everything to be perfect on such a special occasion. Please note that in order for us to properly investigate and address issues like this, we require customers to contact us within 24 hours of delivery at [email protected], along with photos of the product received.
Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose
The flowers were beautiful. The kids really enjoyed getting them. The colors were vibrant and the flowers lasted once put in water.
We're glad the flowers brought joy, and your feedback is appreciated. Thank you for sharing your experience!
Overall good experience but I ordered blue and white and got some pink.
Greens were delivered hotā¦not warm, hot. Needless to say, they died right away. Flowers were late however in good shape!
Hi Tara,
Thank you for your feedback. We're very sorry to hear that the greens arrived in poor condition.
To properly investigate and assist with any issues, we kindly ask that customers contact us at [email protected] within 24 hours of delivery. This allows our team to assess the situation and provide a resolution as quickly as possible.
We're glad to hear the flowers arrived in good shape and hope to have the opportunity to serve you again under better circumstances.
Best regards,
Customer Service Team
Global Rose
www.globalrose.com
Amazing flowers and customer service! Highly recommend!
Thank you for sharing your experience! We're glad our blooms and service made a positive impact, and we look forward to helping you with all your floral needs in the future!
Ordered blue hydrangeas for my mom Homegoing. Flowers arrived on time and were fresh. Beautiful color. Will use the Global Rose company again. Thanks for making it special.
Thank you for choosing GR! Your feedback is important to us, and we hope to keep making special moments memorable with our blooms.
Everything was great except my cutters didn't arrive until after the wedding was done. That was disappointing but the flowers were beautiful.
Hi Dawn,
Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear the flowers were beautiful and helped make your event special!
We sincerely apologize that the cutters arrived after the wedding ā we understand how frustrating that must have been. Your feedback is valuable and helps us improve our service moving forward.
If there's anything else we can do or if you have an upcoming event, we'd love the opportunity to make it up to you.
Warm regards,
Claims department
Ordered Blue Hydrangeas for centerpieces for my Daughter's graduation party- they were absolutely beautiful. I was a bit nervous when they arrived, only because I have not had flowers come from so far, they were all gorgeous. I am so glad I took a chance on ordering them.
Thank you for taking a chance on our blue hydrangeas and sharing your experience. We're happy they arrived gorgeous and hope they made her party unforgettable!
I was to receive my roses on Thursday. I was notified by FedEx they would be delivered to me in Greenville on Friday. I stayed home until my husband arrived so one of could sign. They did not arrive. Late Friday the FedEx site stated no one to sign. After contacting them I had to drive 45 miles to the warehouse to inquire. They were found in the warehouse- not even sent out. They were bruised and wilted.
Dear Charlotte,
Thank you for your review. We're truly sorry to hear that your delivery experience did not go as expected.
Upon investigating your order, we found that the delivery was delayed due to an incorrect address provided at checkout. As stated in our shipping policies, which are included in your order confirmation email:
"Please make sure your shipping information is accurate as Global Rose won't be responsible for product delayed due to an incorrect address or reroute request. Someone must be present the day of the delivery since a signature is required."
Despite this, we can confirm that the order was successfully delivered within our commitment window on June 6 under FedEx tracking number 458376592493.
Please note that due to the transit delay, it's natural for the roses to arrive dehydrated. Once hydrated properly, they typically revive within 24ā48 hours. Additionally, if you noticed bruised outer petals, these are called guard petalsāthey serve to protect the inner bloom during shipping and can be gently removed once the flowers are rehydrated.
We appreciate your feedback and hope this information clarifies the situation.
I was please with the quick shipping and the communication from the represent so they were very nice and responsive. The flowers were nice except the roses were quite dehydrated and started to brown. And there was a box with of flowers that we could not use they were all wilted and yellowed.
Dear Amber,
We're truly sorry to hear that your order didn't meet your expectations. We wish you had reached out to us upon receiving your order on Jun 05, so we could have addressed the issue promptly and provided the best possible solution.
Unfortunately, we did not receive any communication regarding the quality of your order, which would have allowed us to send a replacement right away.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos at [email protected], or connect with a live representative via our chat. Our team is here and happy to help!
They were nice my only complaint was that they were bent to one side so they weren't as visually pleasing
Dear Moises,
Thank you for your feedback ā we're glad to hear that you found the flowers beautiful overall.
We're sorry to hear that some stems arrived bent. Due to the nature of shipping fresh flowers, this can occasionally happen during transit. We recommend placing the flowers in water as soon as possible and giving them a few hours to rehydrate upright, which usually helps them regain their posture.
If this issue ever occurs again, please feel free to contact us at [email protected] within 24 hours of delivery along with a few pictures. Our team is always here to assist and ensure you're fully satisfied.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Instagram:@globalrose
Came on time will order again
Not mix color as I intended but it's all good
They still alive coming back from vacation
Thank you for your feedback! We're happy the orange roses you ordered arrived on time and are still fresh. We hope they brought joy, and if you need anything, contact us via LIVE CHAT or at [email protected]
We look forward to serving you again!
Flowers were super easy to order, arrived right on time and are gorgeous! Will absolutely use this company again.
Dear Jennifer,
Thank you so much for the wonderful review! We're thrilled to hear that your flowers arrived right on time and that you loved them. It's great to know the ordering process was smooth for you as well. We truly appreciate your recommendation and look forward to being a part of your future floral needs!
Loved the quality of flowers and the costumer support team, they made sure that my order was correct before shipment!
Dear Juana,
Thank you so much for your wonderful review! We're delighted to hear that you were happy with the quality of your flowers and our customer support. It was a pleasure working with you to ensure everything was in order before shipment, and we truly appreciated your cooperation throughout the process. We're so glad it all worked out smoothly and hope to serve you again in the future!
The carnations arrived in great shape only a few were broken, but non were wilting, the spray carnations are somewhat brittle and break easily if not handled carefully, but overall I would buy again! Beautiful color!
Dear Arlene,
Thank you so much for your thoughtful review! We're delighted to hear that you loved the color of the burgundy carnations and that most of them arrived in great condition. While spray carnations can indeed be delicate, we're glad they met your expectations overall. If you ever receive flowers with any issues, please don't hesitate to reach out to us at [email protected]. Our team is always here to help. We look forward to your next order!
Dear Paula,
We're so glad to hear that everything went smoothly with your order and that you were satisfied overall. We truly appreciate your kind words and look forward to having the opportunity to serve you again in the future!
Looked at many sites after pricing out at florists, quality and value are outstanding! Will be using againā¦. Our guests were shocked when my husband told them I did the flowers myself for our daughter's engagement party. They were meant as a gift to our guests and everyone was so delighted to take them home
Dear Alice,
Thank you so much for your amazing review! We're thrilled to hear that the flowers for your daughter's engagement party were such a hit and that your guests were delighted to take them home. It's wonderful that everything turned out beautifully! We're honored to have been part of such an important celebration and truly grateful for your kind words about the quality and value of our flowers. We can't wait to have the opportunity to serve you again!
Website made it easy to order, good explanations of when to order
Dear Courtney,
Thank you so much for your kind review! We're happy to hear that you found our website easy to use and that the ordering guidelines were helpful. We hope everything met your expectations and that you were delighted with your flowers. We truly appreciate your support, and are always here to assist you if there's anything you need.
Communication was great and shipping was right on time. A little disappointed in the quality. They were Cala Lillie's tho and I know they can be tricky. They did add additional flowers to the order at no cost which was a good thing because there were several I wasn't able to use and just barely had enough. As soon as they arrived I cut the ends, dipped in QuickDip and put in an inch of water. Several had brown spots starting to form and on the day of the wedding I had to cut one completely out of the bouquet because it was brown. They made it through the ceremony fine at the end but it was a bit stressful.
Dear Carmen,
Thank you for taking the time to share your feedback. We're glad to hear that communication and shipping met your expectations, and that the extra flowers we included were helpful.
We're truly sorry to hear that some of the Calla Lilies did not arrive as fresh as you had hoped. While we understand these flowers can be delicate, we always aim to deliver products in optimal condition.
In situations like this, we kindly ask that you contact us within 24 hours of delivery at [email protected] so we can investigate the issue and assist you properly. Timely communication allows us to take appropriate action and, when necessary, offer replacements or compensation.
We appreciate your understanding and hope to serve you again in the future with an even better experience.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Instagram:@globalrose
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing our blooms. We kindly advise scheduling delivery 2ā3 days before your special event. This allows ample time for blooming and any courier delays, ensuring you receive fresh, vibrant flowers.
We appreciate your review and look forward to serving you again!