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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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She loved them and she was in tears of joy when she called to thank me over the phone. The ultimate compliment!
Your website is horrible! It took me two times of me adding my credit card information! I signed in but I couldn't get my 10% coupon added. I hope and pray that the flowers arrive on time and my Wiife to Be, loves them!
This online only floral business came through with my request for tropical flowers.
Thank you for choosing us! It's a joy to know we met your expectations, and if you ever need more floral beauty, we're at your service.
I ordered multiple boxes from Global Rose for our wedding reception, and every single bloom arrived fresh, vibrant, and breathtaking. We arranged them ourselves the day before, and they looked just as beautiful as the ones we had at our Hawaii ceremony. The whole experience was seamless, affordable, and exceeded every expectation—I couldn't be happier!
Thank you for trusting us with such an important occasion! We're honored to have been part of your celebration and appreciate your kind words.
I was pleased with the promptness and communication during the shipping. I was confident my flowers would arrive on time, and they did. However, there was an inconsistency with the size, color, and freshness of the flowers which caused me to have much more waste than usual as well as time consumption. I am not sure I will order again. Glpbal Rose was reliable as far as timing, but won't be my go-to first choice in the future.
Dear Customer,
Thank you for taking the time to share your feedback with us. We're glad to hear that your order arrived on time and that our communication met your expectations. At the same time, we're very sorry to learn about the inconsistencies you experienced with the flowers.
Your comments are important to us, and we'll be reviewing this matter with our team to ensure better quality control moving forward. We truly value your business and hope we may have the chance to serve you again with the level of quality you expect from Global Rose.
Sincerely,
The Global Rose Team
Order/purchase process was very easy. Roses arrived on time, in good condition and beautiful.
Thank you for the review! Your kind words mean a lot, and we look forward to delighting you again with more blooms in the future!
Flowers arrived all intact and bloomed beautifully. Priced was affordable.
We're happy the flowers arrived as expected and bloomed beautifully. Thanks for sharing, and we look forward to serving you again with more fresh blooms!
It looked like the poor quality would have been evident before shipping
Dear Michael,
We're truly sorry to hear that your order didn't meet your expectations. We wish you had reached out to us upon receiving your order on August 13, so we could have addressed the issue promptly and provided the best possible solution.
Unfortunately, we did not receive any communication regarding the quality of your order, which would have allowed us to send a replacement right away.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos at [email protected], or connect with a live representative via our chat. Our team is here and happy to help!
I have used Global Rose for years and everything has always been perfect, not this time. I was sent the wrong color of one of my orders. Some of my orders were not in good shape when I got them.
Dear Amy,
Thank you for sharing your feedback with us. We are truly sorry to hear that your recent experience did not meet the high standards you have come to expect from Global Rose.
Please note that in order for us to investigate and provide a resolution for issues such as receiving the wrong color or flowers arriving in poor condition, we kindly require that we be contacted within 24 hours of delivery at [email protected]. This allows us to properly review the matter with our farm and shipping partners.
We sincerely appreciate your loyalty over the years and hope to have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
Global Rose
Great experience both the hydrangeas and the roses were absolutely gorgeous and perfect for the event. I did not realize I had to sign for the package so I was not available during the first attempt and delivery, but the FedEx information was really easy to find and follow so not a problem the flowers were more than great for the event.
Thank you for sharing your experience! Please note that our confirmation email states that all our deliveries require a signature, so someone needs to be available at your address to receive them.
We appreciate your kind words and look forward to providing more flowers for your future celebrations.
Everything arrived on time in a great condition. Worked very well for my flower arrangement.
We are happy to meet your expectations and hope to bring floral beauty to your events in the future!
I loves the care that flowers were given and the fast shipping process
We are happy to meet your expectations, and we look forward to bringing more floral beauty in the future.
Delivered on the correct day but after the school was closed. Luckily I requested 1 day early delivery or they would have been late. Arrival time kept adjusting to later in the day. Don't ask for delivery same day unless you have an evening event.
We're glad your flowers arrived on the date you selected. Unfortunately, we cannot guarantee a specific delivery time, as the carrier determines this. This is why we always kindly advise scheduling the delivery date 2 or 3 days before your special event to allow your flowers ample time to bloom and to account for any potential courier service delays.
Thank you for your understanding.
Roses arrived Wednesday and Input them in water, kept them Indoors in cool, air conditioned room to use on Saturday. They opened good. Used wet foam in vases filled with water to set them. They did not last long and started to droop and dry up after one day. Did not use 2 bunches of white roses. Left them in water and they also dried up. Am very disappointed. Why do they dry up so quickly when they looked so good when delivered?
Hello Joseph,
Thank you for your feedback. We're very sorry to hear about your experience.
In order for us to properly investigate and address situations like this, we need to be contacted within 24 hours of delivery at [email protected]. This allows us to review the condition of the flowers upon arrival and determine the best solution.
We hope to have the opportunity to serve you better in the future.
Kind regards,
Customer Service
Global Rose
I have struggled to find good selections, choices and quality flowers really forever, but especially since Covid. I have been so impressed with every order right down to the packaging and delivery. The quality and beauty of Global Roses flowers are the best I have ever found. The Sunflowers i have ordered 3 different times are so beautiful and last for 10+ days. The white Lillies were just STUNNING! I only wish i could order more and more often. We love Global Rose's flowers and they have gained a very loyal customer for a long time! Thank you GR
We're truly grateful for your kind words and loyalty! We love that our flowers have brought you such joy and lasting beauty. Thank you for choosing us, and we look forward to sending you more stunning blooms for years to come!
It is so nice to be able to have a great flower company to count on to brighten my home and life! GR has THE freshest flowers and they stay alive so much longer than ANY other flower companies that I have mail ordered from and surely any store bought! Thank you so much!
These flowers were used by our church to give a small stem of a daisy out to everyone that attended this special holy day. The flowers were beautiful, they bloomed so nicely, and we were very happy to get them. We would definitely use your service again.
Thank you so much for sharing and for choosing us. We appreciate you, and we'd be honored to serve you again for future celebrations!
Ordering was very simple. They delivered exactly when they said they would! Flowers were fresh and beautiful!
Thank you for sharing your experience! We're happy everything went as expected, and you loved their freshness and beauty. We hope to continue providing you with more blooms in the future!
Poor quality, half dead. One box arrived a day late and ruined the surprise
Hi Sarah,
We're truly sorry to hear about your recent experience. If flowers ever arrive in poor condition, we ask that customers contact us at [email protected] within 24 hours of delivery with photos so we can investigate the issue and provide a resolution. We value your feedback and will use it to continue improving our service.
Best regards,
The Global Rose Team
Would not buy again. There was no way it was 3000 petals- and the coloring was yellow. It arrived late- not because of the company's fault but due to fedex's driver but in turn- the petals arrived in poor condition. Would not reccomend
Hello Cynthia,
We truly regret to hear about your disappointment with this order. Please note that in situations involving product quality or condition, we require that customers contact us within 24 hours of delivery at [email protected]. This allows our team to review the matter promptly and investigate any issues with the shipment, including product count or color concerns.
While we understand the delivery delay was due to the carrier, contacting us within that timeframe would have given us the opportunity to address the condition of the petals and explore possible solutions.
We appreciate your feedback and will use it to continue improving our processes.
Thank you,
GlobalRose Customer Service
Wonderful color, opening roses as described. No worries about timing.
We're happy to have met your expectations, and we appreciate your kind words. We hope to continue providing you with beautiful roses and great service again!
... but the orders of baby's breath were definitely not up to expectation. I had to augment the work I was doing with a few bundles from Costco and they were of much higher quality.
Dear Amy,
Thank you for your feedback. We noticed that your order was for the Ginga Petite variety of Baby's Breath, which has naturally smaller blooms compared to the standard type.
We truly wish you had reached out to us on August 4, the day you received your order, so we could have assisted you right away and, if necessary, arranged a replacement. Unfortunately, we did not receive any communication regarding the quality of your order.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos, at [email protected], or connect with a live representative via our chat. Our team is here and happy to help!
Order form for purchase and shipping does NOT make the info needed in certain blanks clear.
Easy website to navigate and service so far has been excellent.
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Thank you for sharing. That makes us very happy, and we look forward to providing you with more floral beauty in the future.