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GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,413 reviews

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Florida
1 review
0 helpful votes
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Not what I ordered
August 11, 2025

I ordered a 38 stem calla Lilly bouquet for my wedding. Two days prior to my event, I received an almost dead bouquet of roses, with a few misshapen calla lillies thrown in. I was devastated. I contacted GR, and fortunately, they offered a refund. It didn't make up for the stress of trying to put together my wedding bouquet 1.5 days before, but, I guess it's better than nothing

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2025
Lina P. — GlobalRose Rep
8 months ago

Dear Nadine,

We are truly sorry for the mix-up and for the stress it caused during such an important moment. This is far from the standard we strive for, and we deeply regret the impact it had on your wedding preparations. While we're glad we could provide a refund, we understand that it cannot make up for the inconvenience you experienced.

Your feedback is invaluable, and we'll be reviewing this internally to help ensure such errors do not happen again.

Warm regards,
Claims Department
Global Rose

Texas
1 review
0 helpful votes
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Less than expected
August 11, 2025

I ordered 5000 white rose petals and got a great deal. They came in on time and were in great condition, well packaged too! However, there were definitely not 5000 petals in the box. I did not count them individually but there were 9 boxes so should have been roughly 550 petals per box and I counted out a box to being 176 petals. Which means they probably gave me around 1500-2000 petals. I still made it work, but was disappointed

Date of experience: August 11, 2025
Lina P. — GlobalRose Rep
8 months ago

Dear Samera,
We're glad to hear your rose petals arrived on time, in great condition, and well packaged. However, we're sorry to hear you were concerned about the quantity.
Our records show the order was delivered on August 8, with 7 containers of 715 petals each, approximately. Unforutnately, we did not receive any claim regarding a shortage. Without timely notification, we were unable to verify the count or provide a resolution. For future orders, please contact us within 24 hours of delivery at [email protected] so we can review the matter and make it right immediately.
We appreciate your business and your feedback, and we hope to serve you again in the future.

New York
1 review
0 helpful votes
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Exquisite
August 11, 2025

The flowers came exactly as described and on time. Loved them

Date of experience: August 11, 2025
Lina P. — GlobalRose Rep
8 months ago

We're happy the flowers met your expectations. Thank you for loving them and for choosing us!

Texas
1 review
0 helpful votes
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Your delivery service arrived at my home but did not leave a FedEx note indicating the time of arrival or providing instructions on how I can schedule a new pickup or where to retrieve the flowers in person. I called FedEx customer service and went to a facility to pick up the order before they closed on the same day as the delivery.

Date of experience: August 11, 2025
Lina P. — GlobalRose Rep
8 months ago

Thank you for your feedback, Kimberly. While we can't guarantee a specific delivery time, we provide a tracking number via email to monitor your package and obtain an ETA. Our confirmation email also states that all deliveries require a signature.

We hope the flowers brought beauty and joy to your home, and if you ever need anything, please don't hesitate to reach out. Our team is at your service.

South Carolina
1 review
0 helpful votes
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Reception Center Pieces
August 11, 2025

These hydrangeas looked beautiful in blue glass vases and blue and white porcelain vases for my wedding reception! Arrived on time the day before and are still healthy a few days after the event!

Date of experience: August 8, 2025
Lina P. — GlobalRose Rep
8 months ago

We're happy our hydrangeas added beauty to your wedding reception! Thank you for sharing your experience. Your satisfaction is our greatest reward!

Minnesota
1 review
0 helpful votes
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Beautiful for wedding
August 11, 2025

I got these on Wednesday, prepped on Thursday and had them at my wedding on Saturday. It is currently Sunday and they are a bit more opened, so I would prep them one day sooner, but so beautiful! Pic from Thursday and sunday

Date of experience: August 9, 2025
Lina P. — GlobalRose Rep
8 months ago

Thank you for sharing your experience! We're happy that our flowers helped make your wedding beautiful, and appreciate you choosing us for your special day!

Washington
1 review
0 helpful votes
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I trust Global Rose with my weddings!
August 10, 2025
Updated review

I am a professional floral designer, and I have used Global Rose several times for my clients ' weddings. The product is always just what I ordered, and in very good condition. I will use Global Rose again and again!

Date of experience: August 10, 2025
Lina P. — GlobalRose Rep
8 months ago

Dear Kimberly. Thank you for choosing us for your events! We're honored to be your go-to for weddings, and are happy our flowers meet your standards every time.
Whenever you need more fresh flowers, we are at your service!


I received most of my order on time, the standard roses were a day late, but were gorgeous and the spray roses were half pink instead of all white/cream. Customer service took care of that with a future discount and partial refund. I will use Global Rose again!

Date of experience: October 15, 2024
Kentucky
1 review
0 helpful votes
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See above
August 10, 2025

See above. The required featured to add these additional comments is frustrating

Date of experience: August 10, 2025
Lina P. — GlobalRose Rep
8 months ago

Thank you for sharing, Daphne. Your feedback helps us improve.

Texas
1 review
0 helpful votes
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Received after my event
August 10, 2025

I was not told that I had to be there to receive my package so my package was not received until after my wedding so they were of no use

Date of experience: August 3, 2025
Lina P. — GlobalRose Rep
8 months ago

Dear Emily. Thank you for your order and feedback. Our confirmation email noted that a signature was required for delivery. In the future, once you receive your tracking number via email, you may request a signature release by contacting us at [email protected] at least one day prior to the scheduled delivery date.

Thank you for choosing Global Rose!

Massachusetts
1 review
0 helpful votes
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NA
August 10, 2025

I do not wish to be featured please. I do order from Global Rose in the past but will look at other similar organizations now given some of my roses did wilt upon arrival

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2025
Lina P. — GlobalRose Rep
8 months ago

Thank you for your feedback. We're truly sorry to hear that some of your roses wilted upon arrival. In cases like this, we do need to be contacted within 24 hours of delivery at [email protected] so we can investigate the issue and take appropriate action.

We appreciate your past business and hope to have the opportunity to serve you again under better circumstances.

Warm regards,

Customer Service Team
Global Rose

Michigan
1 review
0 helpful votes
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Great experience
August 10, 2025
Updated review

The ease of ordering, it came exactly when requested, and the quality and price made it a great transaction. Would definitely recommend!

Date of experience: August 9, 2025
Lina P. — GlobalRose Rep
8 months ago

We're happy everything met your expectations, and we appreciate your recommendation. Thank you!


Fast and easy
July 11, 2025
Previous review

Fast and easy

Date of experience: July 11, 2025
Texas
1 review
0 helpful votes
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Eady, fast, on time
August 9, 2025

Not my first order with global Rose. Always easy to order quick delivery and on time. The flowers are always packed well and work wonderfully for events.

Date of experience: August 9, 2025
Lina P. — GlobalRose Rep
8 months ago

Thank you for choosing us! We appreciate your kind words and are happy to provide you with fresh blooms for your events.

Illinois
1 review
0 helpful votes
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Follow the directions carefully. Simple but the key to gorgeous flowers! Our rehearsal dinner tables looked better than I ever expected! Almost everyone asked where I bought the flowers. I highly recommend Global Rose!

Date of experience: August 1, 2025
Lina P. — GlobalRose Rep
8 months ago

We're happy the flowers made everything special! Thank you for recommending us. We'd be honored to deliver more beautiful blooms for your future celebrations!

Hawaii
1 review
0 helpful votes
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So Happy, Gorgeous Roses!
August 9, 2025

The process from start to finish was amazing! I was hesitant ordering flowers because I live in Hawai'i and knew it'd be risky ordering a large order of flowers. I ordered 150 roses, 3 different colors of 50 each. With a delivery date of August 6th. The website offered valuable advice about choosing a delivery date at least 3 days before the event, to allow for shipping delays and to have ample time to allow the roses to rehydrate and open up. I followed the sites instructions verbatim and the results were incredible! Roses got here exactly when requested - 8/6. I followed the at home care instructions for optimal results and the centerpieces for my 200 person party came out exceptional! Would definitely order again and the roses were beautiful, especially after allowing them to fully hydrate and open up!

Date of experience: August 6, 2025
Lina P. — GlobalRose Rep
8 months ago

We're happy our roses and service met your expectations! Thank you for trusting us and sharing your positive experience. It's great to be part of such a special occasion, and we'd be delighted to bring beauty to your next event!

Hawaii
1 review
0 helpful votes
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Ordering from GlobalRose was seamless. All of the information I needed to make decisions about my order were available on the site. Once I selected my flowers, I placed the order and received several communications from GR updating me on the status of my order and shipping information. The flowers arrived on time with no hassle. The quality was excellent and they made for a great event.

Date of experience: August 8, 2025
Lina P. — GlobalRose Rep
8 months ago

We're happy everything went as expected from ordering to delivery. It's great that they helped make your event special, and we look forward to bringing more floral beauty to your future celebrations!

Texas
1 review
0 helpful votes
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Overall not satisfied
August 8, 2025
Updated review

Overall not satisfied. A lot of the flowers were smashed or dieing. Some of the fillers came in dead. Took 3 days to deliver This is probably why they were dead. Overall quality was lacking.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2025
Lina P. — GlobalRose Rep
8 months ago

Dear Jason,

Thank you for your feedback, and we're sorry to hear about the condition of your flowers.

In order for us to investigate and assist in cases like this, we must be contacted at [email protected] within 24 hours of delivery and provided with photos of the product.

We truly appreciate your understanding and the time you took to share your experience.

Kind regards,
Claims Department
Global Rose


First time we will see what the quality is
July 26, 2025
Previous review

First time we will see what the quality is

Date of experience: July 26, 2025
North Carolina
1 review
0 helpful votes
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Exelente
August 7, 2025

The flowers arrived on time so beautiful colors and well packed good experience with globalrose thank you

Date of experience: August 7, 2025
Lina P. — GlobalRose Rep
8 months ago

Thank you so much for sharing your positive experience and for letting us be part of your special moments! We appreciate you.

Maryland
1 review
0 helpful votes
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Good
August 5, 2025

The flowers arrived on time and bloomed beautifully. It was perfect.

Date of experience: August 2, 2025
Lina P. — GlobalRose Rep
8 months ago

We're happy everything turned out perfectly! Thank you for trusting us and choosing us.

Illinois
1 review
0 helpful votes
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I ordered these roses for wedding centerpieces because no one in my area had any available. They were shipped to NM and I was worried they were not going to be healthy having come from the other side of the country. I was wrong. These roses got delivered timely and they are honestly the most beautiful roses I've ever seen!

Date of experience: August 4, 2025
Lina P. — GlobalRose Rep
8 months ago

It means so much for us to be part of your special day! We love that our roses were everything you expected, and appreciate your kind feedback.
Thank you for sharing!

Florida
1 review
0 helpful votes
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The delivery came on time. The roses looked beautiful right out of the box and continued to open up and look even better for the shower the following day. I was skeptical to shop online, but so glad I took the chance because they turned out amazing!

Date of experience: August 1, 2025
Lina P. — GlobalRose Rep
8 months ago

Thank you, Abby! We're glad the roses were perfect for your baby shower and bloomed beautifully. We appreciate your kind words and look forward to serving you again.