Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GlobalRose

GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
grey stargrey stargrey stargrey stargrey star

GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

Instant Feedback

8,431 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Monica G.
Unfollow Monica G.
Share Review
Report Review

Great Shopping Experience
February 12, 2023

Cannot put into words how much of a smooth process from beginning to end ordering through Global Rose was. The quality of flowers and greenery were amazing.

Date of experience: February 12, 2023
Lina P. — GlobalRose Rep
over a year old

That's just awesome Monica! We'll make sure our entire team gets the recognition they deserve thanks to your kind words Thank you for taking the time to write a lovely review and we hope you'll come back for more flowers and greenery!

Texas
1 review
0 helpful votes
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

Easy to shop
February 12, 2023

It was easy to shop Global Roses selection and see exactly what I could get and when it would be delivered.

Date of experience: February 12, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you Mary - so happy you feel this way about us! Your feedback is a testament to our commitment to providing top-notch service for our customers so that everyone can enjoy the beauty of fresh blooms. We hope you enjoyed our flowers as well and we look forward to serving you again!

North Carolina
1 review
0 helpful votes
Follow Kelly J.
Unfollow Kelly J.
Share Review
Report Review

Beautiful flowers
February 12, 2023

Fantastic. Everything was as expected. I have ordered from here many times and have never been disappointed

Date of experience: February 12, 2023
Lina P. — GlobalRose Rep
over a year old

Yay Kelly! Five stars? More like five hundred stars for you! Thank you so much for the incredible review and for supporting us many times. We're truly grateful to have such a fantastic client and we hope to keep providing you with beautiful florals

Maine
1 review
0 helpful votes
Follow Katherine H.
Unfollow Katherine H.
Share Review
Report Review

Baby's Breath
February 12, 2023

I ordered baby's breath with greenery and it came right on time and was beautiful

Date of experience: February 12, 2023
Lina P. — GlobalRose Rep
over a year old

Sounds like a perfect experience! Thank you Katherine for leaving us a 5-star review. It truly means a lot to our team knowing that you are happy with the stems of baby's breath and greenery that they've grown with love and care. We'll definitely be sharing your compliments with the rest of our team.

South Carolina
2 reviews
0 helpful votes
Follow Joe Q.
Unfollow Joe Q.
Share Review
Report Review

Disappointed in the condition of the roses. Unhappy with requirement to file a claim within 24 hrs with pictures of box and label.

Date of experience: February 12, 2023
Oregon
1 review
0 helpful votes
Follow Olga M.
Unfollow Olga M.
Share Review
Report Review

Black roses
February 10, 2023

Beautiful roses. Made black and white center pieces for an event.

Date of experience: February 9, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]. Our team is at your service!

Wisconsin
1 review
0 helpful votes
Follow Sarah W.
Unfollow Sarah W.
Share Review
Report Review

Beyond our expectations
February 9, 2023

The flowers arrived on time, yay! They opened up once placed in water, and the number of petals was astounding. I expected grocery store roses, and these were well beyond that! Everyone loved them.

Date of experience: February 8, 2023
Lina P. — GlobalRose Rep
over a year old

Sarah, we can't thank you enough for your kind words! We love hearing that we exceeded your expectations. If you ever need any assistance or have any questions, don't hesitate to reach out to us at [email protected] or through our live chat option on our website. We're always happy to be of service!

Oregon
1 review
0 helpful votes
Follow Eric G.
Unfollow Eric G.
Share Review
Report Review

Amazing Roses
February 7, 2023

Very easy and trustworthy! I really liked the delivery to my doorstep and the instructions on what to do after since being a first time buyer.

Date of experience: February 6, 2023
Lina P. — GlobalRose Rep
over a year old

We are glad you enjoyed our amazing roses' top-notch quality! Thank you for the feedback and for pointing out that your order arrived on time and had flower care instructions. We would love to brighten your days with more fresh and beautiful flowers in the near future. THANK YOU

Texas
1 review
0 helpful votes
Follow Daniel Y.
Unfollow Daniel Y.
Share Review
Report Review

Good flowers
February 6, 2023

It's simple to go through the website. Flowers arrived on time

Date of experience: February 6, 2023
Lina P. — GlobalRose Rep
over a year old

We are happy to know you are pleased with our website. Thank you for your feedback! We will be looking forward to sharing the beauty of our blooms with you again soon!

North Carolina
1 review
0 helpful votes
Follow Hannah X.
Unfollow Hannah X.
Share Review
Report Review

Thank you! Great job!
February 5, 2023

The flowers came when expected and in good condition. Thank you for your excellent service!

Date of experience: February 4, 2023
Lina P. — GlobalRose Rep
over a year old

We're so happy to hear that your roses arrived as expected and looking great! We hope that they served you incredibly well and that they made your day a little brighter whenever you saw them!

Don't hesitate to let us know if there's ever anything we can do for you. We're at your service!

-Global Rose Customer Service

District of Columbia
1 review
0 helpful votes
Follow Alex X.
Unfollow Alex X.
Share Review
Report Review

Bad experience
March 7, 2023

Ordered 2 days before so it will be ready the day of and arrived late so not enough time too bloom and since it was late it was left in the cold and they arrived dried out and black

Date of experience: February 4, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Alex, we are very sorry to hear that FedEx let us both down and delivered your order late ruining your flowers! When this happens you can always reach out to [email protected]. While we can't promise you that things will be absolutely perfect, I can guarantee that we will work diligently to address any issue in the best possible way.

Canada
1 review
0 helpful votes
Follow Ekaterina Y.
Unfollow Ekaterina Y.
Share Review
Report Review

Not good
March 7, 2023

Got my roses 1 day later after deadline. And with not satisfied quality.

Date of experience: February 4, 2023
Lina P. — GlobalRose Rep
over a year old

We are glad you reached out and let us know that there was a delay and that the quality was impacted. Unfortunately, there are things beyond our control such as delays on FedEx or UPS due to bad weather, but we hope you enjoyed our hassle-free customer service and refund. We hope to see you again soon so you can enjoy the quality of our roses!

South Carolina
1 review
0 helpful votes
Follow Carrie P.
Unfollow Carrie P.
Share Review
Report Review

Nothing hidden
February 4, 2023

This is my third time ordering from Global Rose. The product is consistent and the flowers are beautiful, with at least a week of beautiful bloom to enjoy.

Date of experience: February 4, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you so much for the feedback! We hope to see you again soon and if any questions come up, please dont hesitate to reach out! Our team is at your service.

California
2 reviews
0 helpful votes
Follow Terrence G.
Unfollow Terrence G.
Share Review
Report Review

Straightforward shopping experience
February 2, 2023

Easy to navigate the site. On opening the box, some of the leaves were battered or wilted, but that's not surprising given the long journey.

Date of experience: February 1, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We love hearing that placing an order with Global Rose was easy. F you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]

Florida
1 review
0 helpful votes
Follow Juliana S.
Unfollow Juliana S.
Share Review
Report Review

50/50 that I would buy
March 3, 2023

I did expect more from this experience, very disappointed with the gypsophila but we made it work.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2023
Lina P. — GlobalRose Rep
over a year old

Juliana, we are sorry to hear the gypso in your order was not perfect. We will reach out via email to investigate this case further. While we can't promise you that things will be absolutely perfect, we can guarantee that we will work diligently to address any issue in the best possible way.

Kindly accept our sincere apologies for the inconvenience caused.

Colorado
1 review
0 helpful votes
Follow Elmore B.
Unfollow Elmore B.
Share Review
Report Review

The exact time and amount of flowers
February 1, 2023

Good, everything was delivered on time, i was sure the vase was holding 100 but my mistake reading the description

Date of experience: January 31, 2023
Lina P. — GlobalRose Rep
over a year old

It's wonderful to hear that your order arrived just as you expected it and perfectly on time! It's our pleasure to have been able to provide you with fresh, beautiful flowers. We apologize for the inconvenience with the vase, but we hope they roses served you extremely well.

Let us know if you ever have any questions or need any assistance!

Pennsylvania
1 review
0 helpful votes
Follow Gretchen R.
Unfollow Gretchen R.
Share Review
Report Review

Another successful rose sale!
January 31, 2023

Simple and easy to order and the roses are always wonderful

Date of experience: January 31, 2023
Lina P. — GlobalRose Rep
over a year old

Gretchen, your words mean the world to us! Not only because we had the chance to deliver beautiful flowers, but because coming from a customer that has stayed with us since 2027 is priceless Thank you for preferring us during all these years!

Texas
1 review
0 helpful votes
Follow Darien M.
Unfollow Darien M.
Share Review
Report Review

Will order again!
January 31, 2023

Prompt delivery, fair pricing and excellent communication

Date of experience: January 31, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your kind words, Darien. Our team was glad to stay connected with you and to keep you updated about your order. We work very hard to provide constant status of our customer's orders from the moment of their purchase until the delivery of your flowers. Enjoy your blooms

Florida
1 review
0 helpful votes
Follow Glory S.
Unfollow Glory S.
Share Review
Report Review

Wedding
January 31, 2023

The flower was gorgeous,good quality. Definitely worth

Date of experience: January 31, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Glory, congratulations on your wedding! We absolutely loved to be part of your special day and provide beautiful blooms to enhance your celebration of love Thank you for choosing us!

New Jersey
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

Birthday
January 30, 2023

Great, girlfriend loved them. Made her birthday special and I will for sure be ordering from you guys in the near future

Date of experience: January 30, 2023
Lina P. — GlobalRose Rep
over a year old

We are thrilled to know that your girlfriend enjoyed her birthday present! Thank you for sharing your feedback, we will be looking forward to sharing the beauty of our blooms again with you in the future.