Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GlobalRose

GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
grey stargrey stargrey stargrey stargrey star

GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

Instant Feedback

8,448 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Ashley C.
Unfollow Ashley C.
Share Review
Report Review

Easy experience
February 14, 2023

Came on time. Easy, great selection, coupons codes available,

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Ashley, thank you very much for your feedback! We are glad you had a good experience with us!

New York
2 reviews
0 helpful votes
Follow Christiana A.
Unfollow Christiana A.
Share Review
Report Review

Great gift for Seniors
February 14, 2023

The roses we beautiful to give to all the seniors in the community center for seniors for valentines day.

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Christian, thank you very much for choosing us! I hope all the seniors enjoyed the roses!

New York
1 review
0 helpful votes
Follow John U.
Unfollow John U.
Share Review
Report Review

Unhappy customer
March 16, 2023

I am very unhappy with the flowers and I emailed for a refund. I was embarrassed to give them to my wife and went out to buy nice ones

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear John, we are sorry to hear your experience was far from ideal. Expect a direct email from us.

Florida
1 review
0 helpful votes
Follow Kevin X.
Unfollow Kevin X.
Share Review
Report Review

Peach roses
March 16, 2023

Hello. I bought peach roses for my mother in law. It is her first vday without her late husband. I had such high hopes for the roses and this experience for her! I know you guys probably have a challenging job, but the roses came in tiny, wilted, and had mold in a few places. I wanted something really special for her but it turned out very disappointing.

Date of experience: February 14, 2023
Maryland
1 review
0 helpful votes
Follow Karen U.
Unfollow Karen U.
Share Review
Report Review

Bill flower purchases made easy!
February 14, 2023

I have dealt with many local florists attempting to fulfill the needs of my yearly Valentine's Day choir fundraiser. However, all have fallen flat in one way or another. I decided to take the digital leap and give GlobalRose a try. I could NOT be more pleased! The product arrived on time as promised and were carefully packaged to ensure the maximum care was taken so that each flower arrived looking stunning and were fresh. The product delivered met and exceeded my needs!

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

You just made our day with your incredible support and positive feedback Thank you Karen for being such a rockstar customer! Can't wait to share your fantastic feedback with the rest of our teammates to continue inspiring all of us to provide top-notch service and deliver excellent floral products even during our busiest season - Valentine's Day. Thank you again for trusting us and we look forward to your next visit!

Florida
1 review
0 helpful votes
Follow Dee GLENN U.
Unfollow Dee GLENN U.
Share Review
Report Review

Delivery on day expected!
February 14, 2023

Great job! Glad to have found and done business with your company.

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Glenn, thank you for sharing your feedback with us! We are glad your order arrived on time and that |you enjoyed the flowers. We look forward to sharing the beauty of our blooms with you again.

North Carolina
1 review
0 helpful votes
Follow briana W.
Unfollow briana W.
Share Review
Report Review

Easy ordering, and next day delivery but my roses were received brown instead of pink

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Briana, please reach out directly via email as we would love to discuss your case further. Please keep in mind that roses have 3 to 5 guard petals which are the outer and usually larger petals that protect the inner petals of the bloom still to unfold. These, in multiple varieties, are of a different color than the actual color of the rose. For example, white roses may have green guard petals, and pink roses have brown petals. They are quite often wilted or have charred/black edges and you can remove them once the flowers start to bloom. You can also leave them on for a more natural garden look.

Oklahoma
1 review
0 helpful votes
Follow Anet P.
Unfollow Anet P.
Share Review
Report Review

Roses
March 16, 2023

I ordered 150 roses 63roses I received were bend soft and bad shape. I was expecting to use all the roses for valentines it's unfortunate my arrangement was very small do to almost half of the bad roses I received!

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Anet,

We have scheduled additional 75 XXL roses to be delivered free of charge between March 2 and March 3,2023.
Customer satisfaction is our#1 priority. We invite you to reach out to us directly if you ever need assistance.

Best regards,
Lina Pradilla
Customer Service Director

Colorado
1 review
0 helpful votes
Follow Brittany U.
Unfollow Brittany U.
Share Review
Report Review

Always a pleasure
February 14, 2023

Always beautiful fresh flowers with excellent customer service! Came quick and on the day selected, just make sure you give your flowers sufficient time to rehydrate before your event.

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Brittany, we enjoyed reading your review! THANK YOU for sharing that our flowers are fresh and beautiful and get delivered on time. We will be surprising you with an amazing loyalty program in the months to come so we can make you feel as special as you are!

Pennsylvania
1 review
0 helpful votes
Follow Harrison Y.
Unfollow Harrison Y.
Share Review
Report Review

Blue Roses
February 14, 2023

Beautiful on every level. The blue roses are stunning!

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Harrison, we are glad to hear we amazed you with our stunning blue roses! We appreciate the feedback and would love to work with you again. THANK YOU!

Alabama
1 review
0 helpful votes
Follow Dezirey D.
Unfollow Dezirey D.
Share Review
Report Review

Valentines at Hand and Stone Ft. Myers
February 14, 2023

These came super quick and they are beautiful! We love them and our guest live them! They are making our Valentines extra special!

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We love hearing that the flowers were beautiful and on time and made your Valentine's Day extra special! We will be looking forward to sharing the beauty of our blooms with you again.

Georgia
1 review
0 helpful votes
Follow Trupti D.
Unfollow Trupti D.
Share Review
Report Review

Easy to work with
February 14, 2023

Out experience with Global Rose was extremely easy, fast and professional. We highly recommend them for future use.

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! It is great to know you enjoyed ordering from www.GlobalRose.com. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected]

New Jersey
2 reviews
0 helpful votes
Follow Cyd A.
Unfollow Cyd A.
Share Review
Report Review

Mini Calla Lilies Didn't Meet Expectations
March 15, 2023

Advertised at $72 for 10 stems 14"-18". The actual flower is only 2 1/2" inches and the stems were just barely 14". Further, they were shipped without any water and were wilted on arrival. Hoping they perk up for Valentine's Day. I won't be ordering from this vendor again.

Date of experience: February 13, 2023
Texas
1 review
0 helpful votes
Follow Vickie A.
Unfollow Vickie A.
Share Review
Report Review

Valtine's
February 13, 2023

Great we have bought here for several years and have always been very pleased.

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Vickie, thank you so much for your incredible support and loyalty over the years. You're the reason we love doing what we do! Sending love back to you

Oklahoma
1 review
0 helpful votes
Follow Kristen L.
Unfollow Kristen L.
Share Review
Report Review

Great bulk flower option
February 13, 2023

My go to for buying flowers in bulk. Easy to use the website ordering system. Shipping is quick. Been using this company for years and notice a steady price increase with less incentive (discount) for returning customers. I still use them as it's a reliable source for simple, bulk flower purchasing.

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Kristen, thank you so much! It means a lot to us knowing that we're your go-to floral provider We value your opinion and appreciate your continued support. Your feedback is incredibly helpful in identifying areas where we can improve, and we're already taking steps to promote a better loyalty program for returning customers, so stay tuned! We can't wait to bring you more fresh flowers again

Louisiana
1 review
0 helpful votes
Follow LauraLeigh N.
Unfollow LauraLeigh N.
Share Review
Report Review

It was very easy to order these flowers. They came on time and as described! So beautiful and worked out perfectly for my Galentine's bouquet making event.

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Yay, we hope you had an extra special Galentine's day! Thank you Laura for your kind words and for sharing your experience here. We're over the moon with gratitude for your incredible support and hope to return the love again soon

Florida
1 review
0 helpful votes
Follow Amy Q.
Unfollow Amy Q.
Share Review
Report Review

Stunning
February 13, 2023

The roses are so beautiful. Its 3 days later and today the roses are at peak perfection!

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Yay, thank you Amy We're so happy that you got to enjoy our beloved fresh roses. Here's a tip you could use for future orders - it's always good to change the water in the vase regularly and remove any wilting leaves or petals that may fall into the water to prevent bacterial growth and help your roses last even longer. We'll be sure to share your glowing review with the rest of our team as it motivates us to continue doing our best!

New Jersey
1 review
0 helpful votes
Follow Alaysia Y.
Unfollow Alaysia Y.
Share Review
Report Review

Tracking/Shipping
March 15, 2023

I placed an order with items that had two different delivery dates. I had to reach out to customer service the day of delivery to get a tracking #. I got an expected delivery time from FedEx only for FedEx to deliver after this time. FedEx never actually attempted to deliver the package and were able to hold it due to failure to give "indirect signature" causing me to chase FedEx for 24 hours. If Global Rose had provided a tracking # upon dispatch, I could provided delivery instructions or rearranged plans to wait for the shipment.

Date of experience: February 12, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Alaysia, thank you for taking the time to provide us with such valuable feedback. Although we strive for 100% customer satisfaction, it is clear that we have fallen short in this instance. In fact, we only provided 1 tracking # for your order and it shipped in 2 different boxes. I am sorry you missed FedEx delivery both times on Feb 10 but I am glad you were able to get a hold of your package later on.

Texas
1 review
0 helpful votes
Follow STUCO Q.
Unfollow STUCO Q.
Share Review
Report Review

As expected! Beautiful!
February 13, 2023

Thanks for our order! It was so very nice we really appreciate your expert service.

Date of experience: February 12, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for being so sweet! It's truly wonderful to receive your love and support. At Global Rose, we believe in spreading kindness through beautiful, high-quality and fresh flowers so we're glad that you were able to enjoy just that. We appreciate you so much and hope you'll be back for more

Maryland
1 review
0 helpful votes
Follow M E.
Unfollow M E.
Share Review
Report Review

My local stores didn't have many rose options to choose from (or the quantities I needed) when I placed this order. I chose Wednesday as my delivery date just in case things ran late and good thing I did because the roses arrived on Thursday and as soon as they arrived I put them in water to start the blooming process. The extra day would have been great to make sure they were open and blooming for my event on Saturday. Overall it was a fair enough experience considering it was February and half the country was experiencing a freeze. The light pink/beige roses were definitely far nicer than the darker pink ones as those were mostly discolored around the edges and were withering so I couldn't use them as my focal point flowers. I also did not receive the full 100 flowers, instead I received 98 flowers. Again, we made things work because we already spent the money on this quantity but I don't think I would come back, at least not for this assortment.

Date of experience: February 12, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Madiha, thank you so much for your kind feedback We are so sorry for the less than satisfactory experience and the inconvenience it has caused you. Your order will be reviewed by our team to identify areas of improvement for this particular assortment of roses. We hope your event on that Saturday went smoothly regardless of this hiccup.
I completely understand why you may be a little cautious but please do not give up on us. With your support, we will continue to do better and ensure that customers receive our beloved high quality flowers fresh, on time and intact. Thank you for your feedback that will motivate our entire team to do better - onwards and upwards!