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GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 0 days

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8,448 reviews

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California
1 review
0 helpful votes
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Global rose
March 20, 2023

Flowers came on time and they look great. Will buy again

Date of experience: February 18, 2023
New York
1 review
0 helpful votes
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Valentines Day Carnations
February 16, 2023

The carnations were beautiful, well packaged and are still going strong.

Date of experience: February 16, 2023
Lina P. GlobalRose Rep
over a year old

It's a delight to hear that you are enjoying the top-quality carnations!

We take great care with our packaging to make sure that we're able to deliver to every US state while minimizing the risk of damage. Our team is at your service in case you have any questions or need any assistance.

Illinois
1 review
0 helpful votes
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Huge order
February 16, 2023

I placed a big order and was nervous as this was my first time ordering from global rose. Everything came on time and packaged nicely. Everything was beautiful and vibrant, I wouldn't order the spray roses again but all the other blooms were great.

Date of experience: February 16, 2023
Lina P. GlobalRose Rep
over a year old

It's a delight to hear that you had a great experience with us, received your order on time, and enjoyed our top-notch quality flowers. Thank you for your feedback!

We take great care with our packaging to make sure that we're able to deliver to every US state while minimizing the risk of damage. Our team is at your service in case you have any questions or need any assistance in the future!

Alabama
1 review
0 helpful votes
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Wrong color roses
March 18, 2023

I ordered the 50 all pink roses. Half came in a different color.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2023
Lina P. GlobalRose Rep
over a year old

Dear Gabriel, we are sorry to hear you did not enjoy the shades of pink you received. If you are interested in a particular shade of pink, we invite you to purchase using the following link that allows you to pick your exact variety/shade:
https://globalrose.com/wholesale/pink-roses.html

We reached out via email because customer satisfaction is our # 1 priority!

Wisconsin
1 review
0 helpful votes
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Carnations
February 16, 2023

Some carnations arrived already bloomed, and one bouquet was bi-colored but was told the website was out of them by a chat person.

Date of experience: February 16, 2023
Lina P. GlobalRose Rep
over a year old

Dear Vanessa, we hope the fundraising was a big success! Since you let us know via chat that you were interested in the bi-colored carnations, we did our best to accommodate your request, although they were sold out. We are excited to hear you received the bi-colored carnations as part of your variety pack!

Wisconsin
1 review
0 helpful votes
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Great service, great flowers
February 16, 2023

We needed flowers for a school fundraiser. Global Rose was one of the better prices and when I needed them day earlier than indicated they made it happen. The flowers look great. We will definitely do business with them again.

Date of experience: February 16, 2023
Lina P. GlobalRose Rep
over a year old

Thanks, Ingrid. We're thrilled that you were satisfied with our great quality flowers and amazing customer service! Your feedback is appreciated, and we hope to be of help again soon!

Texas
1 review
0 helpful votes
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Worst ever roses
March 18, 2023

I'm completely disappointed in the quality of the roses received. There was only 47 not 50. They were broken and bent and in extremely poor shape with black petals. These roses were for my wife to celebrate our 50th Valentine's Day together. This was ruined.

Date of experience: February 16, 2023
Nevada
1 review
0 helpful votes
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Overall Shopping Experience
March 18, 2023

Great overall shopping, could use a live operator.

Date of experience: February 16, 2023
Maryland
1 review
0 helpful votes
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Poor Website Navigation
March 17, 2023

Website was difficult to navigate, and when time to check out. I wasn't able to update shipping address or provide a custom note to the intended recipient.

Date of experience: February 15, 2023
California
2 reviews
0 helpful votes
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Best Flowers, Best Price and Quality.
February 15, 2023

You are the best. Always a very positive experience.

Date of experience: February 15, 2023
Lina P. GlobalRose Rep
over a year old

It's a delight to hear that you've had a great experience with us every time! Thank you for pointing out top-notch quality at affordable prices. We appreciate your feedback!

Texas
1 review
0 helpful votes
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Five stars
February 15, 2023

Everything went smoothly and on time and roses showed up in perfect condition

Date of experience: February 15, 2023
Lina P. GlobalRose Rep
over a year old

Dear Ashley, we are thrilled to know that you loved your roses! We work very hard to deliver beautiful blooms to bring joy to your days. Thank you so much for sharing the love

Washington
1 review
0 helpful votes
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Wrong color
March 17, 2023
Updated review

Ordering was easy. Roses are pretty but the wrong color.

Date of experience: February 15, 2023

Easy peasy done :)
February 7, 2023
Previous review

Easy peasy done :)

Date of experience: February 7, 2023
Montana
1 review
0 helpful votes
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Satisfaction
February 15, 2023

With enough time they arrived on time and in decent quality.

Date of experience: February 15, 2023
Lina P. GlobalRose Rep
over a year old

Dear J, thank you for choosing Global Rose! We are happy to know your flowers arrived on time and okay.

New York
1 review
0 helpful votes
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Fast, Easy Nice!
February 15, 2023

It was a great experience from order to delivery. Easy to use website. Excellent order tracking. Beautiful roses. Ordered for my Wife for Valentines Day and ordered for our anniversary that's on 2/24…what was I thinking picking that wedding date?! Lol!

Date of experience: February 15, 2023
Lina P. GlobalRose Rep
over a year old

Dear Sam, we're thrilled that you were satisfied with our services and that your wife is enjoying her anniversary flowers. Thank you for sharing your feedback!

New York
1 review
0 helpful votes
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Stunning!
February 15, 2023

The roses came perfect. Not one bad one in the bunch!

Date of experience: February 15, 2023
Lina P. GlobalRose Rep
over a year old

Dear Kandi, we have no words to describe how happy we are that you have loved your blooms! Thank you for choosing us!

Texas
1 review
0 helpful votes
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Dead FLOWERS
March 17, 2023

Received my flowers in a box with no light available. All my 120 flowers were dead & no longer blooming.

Date of experience: February 15, 2023
Texas
1 review
0 helpful votes
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Flowers
March 17, 2023

More than likely I will not buy white roses from this company again.

Date of experience: February 15, 2023
New Jersey
1 review
0 helpful votes
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Unhappy
March 17, 2023

Won't buy from here again. It's been a while since my last purchase. Good experience first purchase not so much this time.

Date of experience: February 15, 2023
Michigan
1 review
0 helpful votes
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SCAM DON'T BUY FROM
March 17, 2023

Order 200 roses for our 20th Anniversary on 2/14. They told me guaranteed delivery today. Today came and went, they took my money but my wife has no flowers. Tried to call the number published on their Facebook site. Just says we no longer have phone customer service, send emails or chat on our website. Tried chatting for over two hours no response sent email to claims and customer service. Waste of time no response. I will be filing a lawsuit to recover my money. SCAM DON'T WASTE MONEY. You will be out money, look like an a$$hole and your loved one will think you forgot them. I will also be reporting them to Michigan and Flordia Attorney General office as a scam.

Date of experience: February 14, 2023
Georgia
1 review
0 helpful votes
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Refund coming I hope
March 16, 2023

Even though flowers were bad customer service was very nice and said I would get a full refund from accounting in 2/3 business days

Date of experience: February 14, 2023