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GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
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8,450 reviews

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Arizona
1 review
0 helpful votes
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Lenae
March 5, 2023

Received 100 proud roses …. Most bloomed perfectly …. I gave it 2 days but the rest were lovely too…. About 15 stayed closed but I used them for boutinneres so this is my 3rd wedding using y'all and love you guys!

Date of experience: March 5, 2023
Lina P. GlobalRose Rep
over a year old

Thank you so much trusting us for 3 weddings now! We're thrilled that our beloved roses worked well for you and we hope to continue providing you with all sorts of beautiful blooms for weddings and other special occasions. Sending lots of love back to you

California
1 review
0 helpful votes
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Review...
April 4, 2023

Flowers and delivery fine, but message note done online with order was not included.

Date of experience: March 4, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for your order! We'd like to invite you to check the order confirmation email you received at the time of purchase. Unfortunately, we didn't receive any messages to be included with your order. We would have loved to include a card with the delivery! Sorry about that... we're glad to know otherwise you enjoyed the flowers and the delivery was on time! If you ever need assistance, please contact us via [email protected]

Illinois
1 review
0 helpful votes
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Great flowers
March 3, 2023

Great service every year. I have ordered 100 carnations to cover my churches large free standing cross on Easter Sunday for several years. They always arrive on time and look great.

Date of experience: March 3, 2023
Lina P. GlobalRose Rep
over a year old

Thank you! We are grateful to have earned your trust and loyalty, and we will strive to maintain your high expectations with every purchase. Sending you lots of love

New York
1 review
0 helpful votes
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Flowers were beautiful!
March 2, 2023

Handing out 400 Carnations at the Newport Parade. Thank you!

Date of experience: March 1, 2023
Lina P. GlobalRose Rep
over a year old

That's amazing, we hope everyone in attendance at the 2023 parade enjoyed it especially those that received your carnations. Thank you for choosing Global Rose for your flower needs and we look forward to serving you again

District of Columbia
1 review
0 helpful votes
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Terrible
March 30, 2023
Updated review

The arrangement is so pretty but it did not last. Flowers arrived half dead. My grocery store bought flowers have lasted much longer.

Date of experience: February 28, 2023
Lina P. GlobalRose Rep
over a year old

Dear Dana, We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please check your email.


So far, so good!
February 2, 2023
Previous review

So far, so good!

Date of experience: February 2, 2023
Indiana
1 review
0 helpful votes
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***
February 27, 2023

***great***************************************************************

Date of experience: February 27, 2023
New York
1 review
0 helpful votes
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Just how fedex treated the package and how some flowers came some were broken off the stem and some of them died on my the way to me.

Date of experience: February 27, 2023
Kentucky
1 review
0 helpful votes
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W. Russell
February 25, 2023

The flowers arrived on time and we're beautiful as always. This is our fourth year ordering from them and every time we do and smile to myself knowing that we made a great choice.

Date of experience: February 25, 2023
Lina P. GlobalRose Rep
over a year old

Your review is making us smile even more! Our team will appreciate your kind words about our beautiful fresh flowers. Thank you so much for supporting us over 4 years now and we hope for many more.

Florida
1 review
0 helpful votes
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I received so many compliments!
February 25, 2023

Our "Fire and Ice" themed event had drama and elegance because of the florals! Global rose is great to work with. The flowers are great quality, and they arrive on time, every time I've ordered!

Date of experience: February 25, 2023
Lina P. GlobalRose Rep
over a year old

That's amazing! We love some "fire and ice" drama especially when fresh flowers are incorporated. It's truly our pleasure to provide you with flowers shipped fresh from our greenhouses and our team will be thrilled to know that everything went smoothly. Appreciate your continued support!

Maine
1 review
0 helpful votes
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Wedding Flowers
February 25, 2023

Your flowers came in time and perfectly packages for healthy flowers. The flowers were in good shape for use in all the bouquets and boutonnieres.

Date of experience: February 25, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for sharing your happy experience with our fresh flowers. We're thrilled that they worked out perfectly for your wedding bouquets and boutonnieres. Hopefully you'll try us again and we can provide you with an even better floral experience.

Arizona
46 reviews
437 helpful votes
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Great experience!
February 22, 2023

Couldn't be happier with the gift I had sent to my mom after she broke her arm. Pricing is very reasonable and delivery was on time.

Date of experience: February 22, 2023
Lina P. GlobalRose Rep
over a year old

Thank you Tracy for sharing that your Mom loved the flowers. It is great to know they arrived on time and you were pleased with the affordable prices.
We hope she recovers soon!

Georgia
1 review
0 helpful votes
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Best Surprise for Mom's 80th
February 22, 2023

Really happy with delivery and product. Would definitely order again in the future.

Date of experience: February 22, 2023
Lina P. GlobalRose Rep
over a year old

Dear John! We are thrilled to know that we could be part of your Mom's special day and that she loved her Yellow Roses Thank you for being part of Global Rose!

Virginia
3 reviews
0 helpful votes
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Almost half survived
March 23, 2023

Roses came--roots were not packed in hydrogel or anything moist--I put them in water with plant food within a couple of hours of delivery but by morning many the bloom hung their heads in distress and didn't revive with refreshed water and trimming stems--7 of the 25 reds, 11 of the 25 flame orange, 13 of the 25 light pink, and 14 of the 25 darker pink made it to day 3 and are still vibrant and open day 6--I think the roots should have been better packed to improve the flowers survival

Date of experience: February 21, 2023
Lina P. GlobalRose Rep
over a year old

Dear Virginia, we are very sorry to hear that some of your flowers were not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss this further. Please reach out to [email protected] and let us straighten this unfortunate experience for you. Our customer service team is happy to assist you!

Massachusetts
1 review
0 helpful votes
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Carnation
March 22, 2023

The FedEx driver delivered the order to the wrong house. Luckily the person brought the order to my house. I don't know why GR use FedEx because they're terrible when it comes to deliveries. Either the drivers have a reading problem when it comes to street numbers or doesn't care about bringing good customer service. This is not the first time I'm unhappy with the FedEx delivery service. I hope someone in upper management receives this information.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 20, 2023
Washington
1 review
0 helpful votes
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Forever young roses
March 22, 2023

The ordering I thought was easy. Actually I think there should be real pictures of what the customer would be receiving, or even send a picture during the packaging to show people they are not bloomed, add what could help them bloom, how many days to order in order to get a good bloom etc.

Date of experience: February 20, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for taking the time to review us, and we appreciate your supportive feedback. We apologize for not making it clear to you but we have all the necessary information here https://globalrose.com/flower-care.html and there's even a video to guide customers on how to care for fresh flowers upon receiving them. For your future reference, there's also a guide on how to order https://globalrose.com/cp-how-to-order.html as well as information on when to place an order to get full blooms in time for special events. In our guides, we recommend setting your delivery date 2 or 3 days prior to the event depending on the type of flower. I understand that this is a little too late but hopefully you'll find this helpful for any future purchases

New Mexico
1 review
0 helpful votes
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Loved my flowers! They arrived on time and we're beautiful.

Date of experience: February 19, 2023
Lina P. GlobalRose Rep
over a year old

Thank you for your review! We love hearing that the flowers were beautiful and on time. We will be looking forward to sharing the beauty of our blooms with you again soon!

Texas
1 review
0 helpful votes
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Great Experience
February 19, 2023

Very great service! Really fast, would recommend and use again.

Date of experience: February 19, 2023
Lina P. GlobalRose Rep
over a year old

We are happy to know you are pleased with our great service and fast delivery. Thank you for your feedback! We will be looking forward to sharing the beauty of our blooms with you again soon!

Pennsylvania
1 review
0 helpful votes
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Years of satisfaction
February 19, 2023

Globalrose is perfection….
Four years of satisfaction with product….delivery time….customer service.
Unmatched on every level.
My precious partner has specific tastes….deserves the best…not all flowers are available year round in the US…
Global Rose makes dreams come true….

Date of experience: February 19, 2023
Lina P. GlobalRose Rep
over a year old

How wonderful it is to hear that we have been able to assist you in making your dreams come true! We feel honored to do business with you and your kind words mean the world to our entire team. We hope to have the privilege of serving you with all your flower needs moving forward!
We're always here to assist you in case there's anything you need!

Tennessee
1 review
0 helpful votes
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Best Quality Product
February 19, 2023

I have used your company a couple of times for special occasions and have never been disappointed. The roses have always been on time and are beautiful!

Date of experience: February 19, 2023
Lina P. GlobalRose Rep
over a year old

Thanks! We're thrilled that you have been delighted with our beautiful flowers in multiple ocassions. We appreciate your sharing that they arrived on time and in great condition. Your feedback is appreciated!

California
1 review
0 helpful votes
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Global rose
March 20, 2023

Flowers came on time and they look great. Will buy again

Date of experience: February 18, 2023