On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Poca información acerca del envío y entrega,fue mi primer compra y creo si es conveniente aclarar este tipo de puntos que son muy importantes, le entrega y firma de recibido
Apreciada Manuela, gracias por tu retroalimentacion. En el momento de tu compra recibiste un email de confirmacion en el que se detallaba toda la info relevante con respecto a tu orden. Ahi se incluía por ejemplo, informacion sobre el requerimiento de firma que exigimos por la seguridad de nuestros clientes debido a que entregamos productos perecederos. Si en el futuro requieres traduccion a español sobre cualquiera de nuestras comunicaciones, no dudes en pedir ayuda! Nuestro equipo esta a tu servicio.
I was extremely happy with the simple ordering process. The flowers were delivered on time and ended up being beautiful for my daughter's bridal shower.
Thank you so much, that's so wonderful to read Erin. We are thrilled that you loved our beautiful blooms and we wish you congratulate the whole family on your daughter's wedding. Bless the happy couple
The flowers were delivered on time and in great condition.
Hi Stefanie, that's wonderful. Thank you for taking the time to let us know of your positive experience with us. We hope that our fresh blooms brought you joy and comfort. We'll be waiting for your next order
I came earlier than expected, I was not there but condition was good other than a couple broke which is not unusual when you order 50.
Thank you for sharing your kindness and for supporting us. We hope you got to enjoy fully bloomed flowers as we really do our best to give customers the best floral experience
This is second time I have sent GlobalRose flowers and both times the flowers arrived on time and in great condition. My mother sent me a picture today, and they are opening and healthy.
That's perfect Nicole, thank you for writing this review. We appreciate the 5 star feedback and more importantly, we are thrilled that your mother has enjoyed gorgeous flowers shipped fresh from our greenhouses. You're so sweet and we feel lucky to have your support
I was concerned about my first order; worried about the appeal of the flowers. I was very please once I recieved it. Highly recommended for quality flowers.
So happy to read your positive experience with our fresh blooms and our service. It's customers like you that make our job even more rewarding so thank you for recommending us I hope this means that you'll be coming back for more quality flowers!
65 roses received in dead and dying state. This was a gift of total disappointment
Dear Michelle, we are sorry that FedEx made an attempt to deliver your order on time and there was no one available or/eligible at the address to provide a signature. Please note that our confirmation email clearly states that "all our deliveries require a signature so please ensure that someone is available at your address to receive them." Thank you for understanding that the quality of our perishable products is impacted if the customer is not available on the delivery date. We appreciate your business and hope next time you can enjoy our quality in full!
I appreciated the easy ordering process and my flowers arriving in a timely matter. Most of my order was beautiful ( I also ordered a bunch of filler) but about a dozen out of the bunch of roses I ordered came wilted. I was disappointed because the rest were great. I ended up having to buy replacement ones at my local grocery store.
Dear Carolina, thank you for your feedback. We are glad to know the order was on time and beautiful for the most part. We pride ourselves on quality and would love to investigate all cases where quality is not up to par. In the future please provide pictures of the items that need our attention and a detailed description of the problem if needed and let us straighten any unfortunate experience for you. Our team is at your service!
Roses were delivered as promised - it was a rush order so that was really great! The quality of the roses was so-so. If it hadn't isn't a last-minute need, not sure I would order these again. Also, the vase advertised with the order was way too small.
Thank you for your feedback. We pride ourselves on quality and would love to investigate all cases where quality is not up to par. In the future please provide pictures of the items that need our attention and let us straighten any unfortunate experience for you. Come back and see give us another try with a non-rush order and we promise to exceed your expectations!
If you ever need any assistance or have any questions, don't hesitate to reach out to us at [email protected] or through our live chat option on our website. Our team is at your service!
Came in on time and nicely packed. Looked great for the event
Thank you so much for your review! We're so thrilled to hear that the flowers were a hit for your event! It fills us with joy to hear that they served you very well. Hopefully, we will continue providing you with fresh, beautiful flowers whenever you need them! We're always at your service in case you need any assistance.
-Global Rose Customer Service
On time and fresh as always. This order was a replacement for the one on my sister bday because of the weather. This roses are amazing.
Thank you so very much for your positive feedback! We could not be happier that your sister's replacement order made it to her on time and in great shape. Thank you for the opportunity to rectify the inconvenience caused by the harsh weather conditions earlier last month. We hope she loved her flowers!
We hope to continue providing you and your loved ones with fresh flowers in the future. You know where to reach us if you ever need any assistance with your orders!
-Global Rose Customer Service
I bought lots of gerbera daisies and they were fantastic. I also bought lots of assorted filler flowers and they were horrible. Stems with little to no buds and some were way past their prime and never should have been sold. Stay away from the assorted filler-Matsumoto and Limonium!
Dear Christine, thank you for your business and for your feedback. We are thrilled to know you enjoyed the gerberas but sad your experience was not the same with the Matsumoto and Limonium. We pride ourselves on quality and would love to investigate all cases where quality is not up to par. In the future please provide pictures of the items that need our attention and let us straighten any unfortunate experience for you. Our team is at your service!
These roses could not have been better! They were are uniformly cut, packed, and ready to bloom. Within 48hrs we had incredible centerpieces! Everything came in a sturdy box that we were able to re-use for transportation of the finished centerpieces.
Dear Stephanie, we are so thankful for your review. We work very hard to provide the best service and quality. Thank you so much for your kindness and for sharing the love
Easy website interface; great delivery experience. Flowers came beautifully packaged and were stunning quality. Lasts a long time.
Thank you! We value your support and look forward to serving you again soon
Good flowers they are amazing the vase was a perfect touch
Thank you so much for rating our flowers so highly. So glad that the vase you chose was a perfect addition. You're amazing!
It was great, the roses came on time and they provided plenty of food for the roses.
How delightful it is to hear that the delivery of your roses went without a hitch! We hope that they are still looking great to this day and that they bring a smile to the face of anyone who sees them! We hope to continue providing you with fresh roses and other flowers in the future.
If you ever need any assistance, we're always here to help! You can reach out to us at [email protected] or via our website's live chat option.
-Global Rose Customer Service
It was disappointing that there were no yellow or white Gerbera daisies in the 30 I ordered. Several of the daisies couldn't be used in arrangements due to droopy heads. I think they had a rough flight.
Dear Catherine, we are very sorry to hear that you did not receive your favorite colors in the assorted pack you ordered. Our Assorted color is a combination of colors randomly selected by our greenhouse teams as mentioned on our website. Please accept our sincere apologies for the droopy heads you had. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention.
Thanks, the quantity of Roses is just what I was looking for and they were delivered on time. Thank you, it was a fantastic experience getting a large amount of Roses delivered.
That's wonderful, we are so happy to be able to provide you just the right amount of fresh roses. Your support means the world to us
When you need to order flowers GlobalRose is the best place!
Wow, we're thrilled to read your glowing review. Your 5-star compliments mean so much to our entire team who worked hard to ensure customers are happy with our products and services. Thank you for choosing our beautiful blooms and we can't wait to serve you again!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jen, thank you for being awesome We appreciate that you took the time to leave us a rave review and we hope to continue serving you perfect flowers.