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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,651 reviews

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Ohio
1 review
0 helpful votes
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Could have been 5 stars
September 11, 2023

I recently placed an order for greenery only. Feather Leaf, Ruskus, Cocculus, Ligustrum & Viburnum. I followed directions and placed the order according to the website and items were delivered in a timely manner and as expected. Just FYI, someone has to sign or they will not leave! The greens were packaged nicely, however there were no instructions included as to how to properly care for the items until needed which would have been nice. (2 days after delivery for us). I just put them all in vases with water. The one type of leaf was completely limp the next day, so they were totally un-usable. The one, not sure which it was, cause nothing is labeled..., was not what i thought it would be and was relatively awkward to try and use. I used everything else in our arrangements/table settings and actually had a lot left over. The ruscus and cocculus is still going strong ( 2 weeks later!) I recommend GlobalRose, just investigate what you are ordering so you know how to care for and how to best utilize what you are getting.

+1
Date of experience: September 11, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback and your order, Connie. We're glad to hear that most of your order arrived as expected and that some items are still looking great after two weeks. We apologize for the inconvenience regarding the care instructions and the conditions. We'll take it into account to ensure quality and please remember that on our website we state our flower care tips that might be helpful for a future order. Your recommendations are appreciated, and we hope to serve you even better next time.

Connecticut
1 review
0 helpful votes
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Best wholesale florist
September 10, 2023

The flowers and greenery arrived as planned and the day of the wedding they were perfect. I followed the instructions given the website and these were the most beautiful flowers!

Date of experience: September 10, 2023
Lina P. — GlobalRose Rep
over a year old

We're so happy to see your review! It's an honor to have been part of your special day! Your feedback means the world to us, and we're so glad the flowers were perfect. If you ever need more, we'll be happy to assist you, Kathleen.

California
1 review
0 helpful votes
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Top Notch Customer Service
September 10, 2023

I so appreciate the rapid response from customer service for any and all concerns. Roses are always top quality and in excellent condition, yet I have been hesitant to order other flowers until now. My recent large order of had several nonroses, and I now know that if there is a problem, GlobalRose makes things right. I was especially impressed with the quality of the Lisianthus and Astrolomeria.

Date of experience: September 9, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words and trust in us! It's much appreciated, Christine. We're glad you're happy with the quality and our customer service, interactions, and customer satisfaction are our main goals! If you need further assistance in the future, we'll be here for you.

Utah
1 review
0 helpful votes
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Beautiful flowers
September 9, 2023

Delivered on time and such an easy way to get flowers for my wedding. They were perfect!

Date of experience: September 9, 2023
Lina P. — GlobalRose Rep
over a year old

Congratulations on your wedding, Carrie! We're excited cause we were part of your special day. If you ever need flowers again, we'll be more than happy to help you out. Best wishes!

Oregon
1 review
0 helpful votes
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Return customer
September 7, 2023

I've been a Global Rose customer for years. The ordering is simple, delivery is always on time and the product fresh. I've used them for events and even my own wedding and have never been disappointed.

Date of experience: September 6, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words, Nikki. We're pleased to know it was easy to navigate, our website is designed to be simple and easy to use because customer satisfaction is our number one priority!

We appreciate your feedback and don't hesitate to reach out. We'll be happy to serve you on the next occasion.

North Carolina
1 review
0 helpful votes
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BEAUTIFUL!
September 7, 2023

Needed last minute centerpieces for a corporate event. Great delivery dates. I did panic when the flowers weren't dropped off by FedEx, but they came back through for a second attempt, same-day. Global Rose customer support was also very prompt via chat when I had questions.

Date of experience: September 6, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for the 5-star review! We're pleased to have been able to assist with your last-minute event. We're here for all your future floral needs!

Florida
1 review
0 helpful votes
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Great flowers
September 5, 2023

Received with care love the color and how they look! Highly recommend

Date of experience: September 5, 2023
Lina P. — GlobalRose Rep
over a year old

We're so happy to hear that you love the flowers and their colors! Thank you for recommending us. We appreciate your support!

New York
1 review
0 helpful votes
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Eucalyptus
September 5, 2023

It was on time and everything was great! Thank you!

Date of experience: September 4, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for the wonderful review! We're happy to hear you loved our eucalyptus. Your satisfaction means the world to us! See you in the next occasion with more fresh floral beauty.

Georgia
1 review
0 helpful votes
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On time delivery
September 2, 2023

50% of the long stem roses were short.
The hydrangeas and fillers were gorgeous

Date of experience: September 2, 2023
Lina P. — GlobalRose Rep
over a year old

Hey Cheryl, thank you so much for your feedback. We apologize for the issue with the roses but are pleased to hear you loved the hydrangeas and fillers. If you need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] our team is at your service!

Hawaii
1 review
0 helpful votes
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Sunflowers & Daisies
September 2, 2023

Beautiful and Fresh.
Delivered on time with great care instruction

Date of experience: September 1, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your lovely feedback! We're happy to hear that your flowers arrived fresh and on time, we work hard to meet your expectations each time. If you ever need more blooms, we're here for you!

Pennsylvania
1 review
0 helpful votes
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Simple and quick
September 1, 2023

No one else offered the quick turn around we required, and you met it. Thank you!

Date of experience: September 1, 2023
Lina P. — GlobalRose Rep
over a year old

We're happy to have met your expectations! Your satisfaction is our priority, can't wait to bring more floral joy in the future.

Illinois
1 review
0 helpful votes
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Great Quality
August 31, 2023

Flowers were as ordered. Great quality and very fresh.

Date of experience: August 31, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for the 5-star rating, we appreciate your support! We're happy you found our products to be of great quality, your satisfaction is our goal.

New York
1 review
0 helpful votes
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Beautiful Eucalyptus
August 29, 2023

I was very pleased with the eucalyptus, it was fresh and in beautiful condition. 500 Stems! It was delivered exactly when they said it would be here and exactly when I said I needed it. I will certainly recommend them to my couples.

Date of experience: August 29, 2023
Lina P. — GlobalRose Rep
over a year old

It's wonderful to hear that you were satisfied with the eucalyptus you received! Fresh flowers and timely delivery are very important to us. Thank you for recommending us to others, it's a great way to share your positive experience!

New York
1 review
0 helpful votes
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Great company
August 29, 2023

The flowers come on time and you get what you ask for. I was upset this purchase because many flowers were broken and couldn't be used.

Date of experience: August 29, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Anita, we are very sorry to hear that the quality of many flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention at [email protected] and let us straighten this unfortunate experience for you.

Our customer service team is happy to assist you!

Michigan
1 review
0 helpful votes
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Nice flowers but needed water fast
August 21, 2023

I think they would have been in better shape if the stems had been wrapped in water.while they were in being shipped.

Date of experience: August 21, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback, Robyn. We appreciate your suggestion, your input helps us improve. Please keep in mind that the flowers need to be cut and placed in water as soon as possible when you get them. We're sharing with you Flower Care tips available at the following link: https://globalrose.com/flower-care

If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] our team is at your service!

Thank you for choosing us and for trusting our company! We hope to see you in a future occasion.

If you need further assistance, feel free to reach out.

Massachusetts
1 review
0 helpful votes
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I expected much larger heads. Slightly disappointed. I went locally and bought some.

Date of experience: August 21, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Ellen,
We are very sorry you were not fully satisfied with the order.
We will be contacting you through your email so we can investigate deeply this issue.

Best regards

Claims department

Pennsylvania
1 review
0 helpful votes
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Great quality and great prices
August 20, 2023

The prices for these flowers are very cheap with great quality. Especially for shipping. Would definitely purchase again.

Date of experience: August 19, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for the glowing review, Jasmine! We're so happy to hear that you're pleased with our quality and pricing. Your satisfaction drives us to keep up the good work.

We hope you enjoy your roses. See you in the next occasion.

Tennessee
1 review
0 helpful votes
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Wedding flowers
August 16, 2023

Flowers as described; delivery delayed one day but still in time for wedding. Would definitely order from them again.

Date of experience: August 16, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Karen, thank you for your kind words! We're glad to hear the flowers matched your expectations. We apologize for the slight delay and appreciate your understanding. Thank you for choosing us, we're happy we were part of your lovely wedding.

In the future, if you need any assistance or have any concerns, please don't hesitate to reach out via live chat or at [email protected] we're always here to help.

Congratulations on the wedding, and we look forward to serving you again!

California
1 review
0 helpful votes
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Very pleased
August 15, 2023

Thank you for helping me in a pinch! I will definitely order from you again in the future! Process was quick, easy and flowers arrived on time. The site is not overwhelming and that is a plus!

Date of experience: August 14, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Danielle, we appreciate your feedback. Thank you so much for loving our beautiful fresh flowers, we're happy to know you're pleased with the carnations and roses, we love them too!

Looking forward to bringing you more floral beauty.

California
1 review
0 helpful votes
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Great options
August 11, 2023

Reliable and quality flowers delivered I. Great condition

Date of experience: August 11, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for the 5-star rating, Raul!

We are happy to know that you found great options in our company. Your feedback motivates us to continue providing exceptional floral beauty to our customers. Your opinion made our day!

If you ever need more great choices, we're here for you.